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All 40 Ocho Rios hotels

Sunset Jamaica Grande Resort

4.5 of 5 Resort (All-Inclusive)   |   * The resort will be closed until March 2015, when it will reopen as a Palace Resort * | P.O. Box 100, Ocho Rios, Jamaica
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Sunset Jamaica Grande Resort
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A recent review
4 of 5 stars Reviewed August 14, 2009
JudyfromCanada Canada
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4,683 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sunset Jamaica Grande Resort
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Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 14, 2009

See review on August 12th indicating major damage to this resort. If this review was honest, would the resort not require a closure for repairs? Someone needs to take responsibility for this report from British family before the rest of us would rebook this location.

Was this review helpful? Yes 3
Sheffield
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2009

If you allow yourself to believe some of the really negative reviews regarding this hotel you might think that you had booked into hell on earth. Well let me tell you, it proves the point, that some people take great delight in complaining about anything and everything. As far as the Jamaica Grande is concerned, we feel that most of... More 

Was this review helpful? Yes 5
Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2009

My husband and I spent our honeymoon at the resort the week of April 8th, 2009. Firstly, getting off the plane and going through customs was horrible and hectic. The airport is hot and small and lots and lots of people so be prepared to just be patient. The transfer van was small but okay. The ride was 2 1/2... More 

Was this review helpful? Yes 1
gloucestershire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 12, 2009

from the moment we arrived, we knew this holiday was not for us.......it took over an hour to check in and no towels in either room. went down into the main eating area and it was manic...the bathroom ceiling leaked from the 2nd day, we reported this everyday but were offered a bucket to catch the water. fire alarms went... More 

Was this review helpful? Yes 2
st louis mo
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2009

after reading several reviews good and bad,we decided on the sunset,and,"no problems"pools are perfect,drinks were strong,staff very friendly and helpful,rooms are fine despite what others say,smelled a little musty,moldy but by the end of first day i suppose we got used to it because it wasnt noticable.beach was not very private,but it was very calm and beutiful.The people to the... More 

Was this review helpful? Yes 3
Warwickshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2009

This resort is overall a great place! Great for families and young couples, there is LOADS to do, both organised activities and things to do on your own. It is a big resort that you do not feel to enclosed, but not too big you feel lost. Lots of pools, bars, eateries - all really varied! All 3 A'la Carte... More 

Was this review helpful? Yes 5
Trinidad
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 9, 2009

We stayed three nights. The rooms are basic and starting to look a little tired - drawers not opening smoothly, safe didn't function (but was soon fixed), water pressure a bit low and temperature not very hot etc. But hey look beyond this as how long do you stay in the room anyway! The pool complex is fantastic with four... More 

Was this review helpful? Yes 4
kirkby liverpool
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2009

me an my partner went to sunset jamaica grande for my 30th birthday last september best holiday we have ever had, we thought when you seen the pics an it was always orange skys and a lot of greenery it was a camera trick to lure you there well i have been there an its no trick absolutely beutiful even... More 

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Regina
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2009

The Sunset Jamaica Grande had everything you could need in a resort. The location is great. It's right in Ocho Rios so you just walk out the gates to go shopping, gambling or to Margaritaville for drinks. The Jamaican people are so friendly and the hotel staff just couldn't do enough for us. We always had plenty of clean towels,... More 

Was this review helpful? Yes 5
Paris
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 4, 2009

I am definitely an incredibly fussy traveller and I can put my hand on my heart and say that I loved the holiday I have just spent at Sunset Jamaica Grande. I have never been surrounded by such warmth and happiness. Thank you so much to Leon and Dwight and all the other hard working guys on the North Beach... More 

Was this review helpful? Yes 5
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What travelers say

  • South tower(80)
  • Jerk chicken(31)
  • Cruise ship(21)
  • CUSTOMER SERVICE(21)
  • Very good(20)
  • Great time(15)
  • Water slide(14)
  • Dunn River Falls(12)
  • Friendly and helpful(12)
  • Ginger Lily(11)

Additional Information about Sunset Jamaica Grande Resort

Address: * The resort will be closed until March 2015, when it will reopen as a Palace Resort * | P.O. Box 100, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sunset Jamaica Grande Resort 4.5*
Number of rooms: 730
Reservation Options:
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Also Known As:
Sunset Jamaica Grande Ocho Rios
Sunset Jamaica Grande Resort Spa
Sunset Jamaica Grand Resort
Sunset Grande Jamaica
Sunset Jamaica Grande Hotel
Jamaica Grande Hotel
Sunset Jamaica Grande Resort Ocho Rios
Hotel Style:
#8 Luxury Hotel in
#13 Top resorts Hotel in
#15 Spa Hotel in
#17 On the Beach Hotel in

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