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All 41 Ocho Rios hotels

Sunset Jamaica Grande Resort

4.5 of 5 Resort (All-Inclusive)   |   * The resort will be closed until March 2015, when it will reopen as a Palace Resort * | P.O. Box 100, Ocho Rios, Jamaica
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Sunset Jamaica Grande Resort
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A recent review
5 of 5 stars Reviewed November 21, 2010
michelleandgene Florissant, Missouri
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sunset Jamaica Grande Resort
See the most recent reviews
Florissant, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2010

My husband and I chose Sunset Jamaica Grande because it was a highrise hotel with the moutain view. This hotel is great. We got married on the resort on November 6th 2010 and we were treated like the only couple who ever got married on the resort. The view is awesome, VERY close to town (less than 5 minutes). The... More 

Was this review helpful? Yes 1
Halifax, United Kingdom
1 review
3 of 5 stars Reviewed November 19, 2010

After arriving myself, my partner, my 9 yr old son and our 1 yr old daughter were placed in the North Tower on the 8th floor. Two not quite double beds in the room and no cot. We requested a cot which did arrive not too long after, but felt very cramped in the room. We contacted our rep the... More 

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Glenrothes, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 19, 2010

Hey all, I would like 1st of all to say that I do not like moaning and do not enjoy putting this on, but if it puts one person off staying here then I will consider this a success. If you read any other reports that I have put on here you will clearly see that I normally always look... More 

Was this review helpful? Yes 4
Toronto, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 19, 2010

I stayed at this hotel for 5 days, some staff were friendly and helpful, however, some were busy trying to take every cent from my pockets despite the big NO TIPPING policy. I found that this was the only way to get things done. The buffet menu consisted of more chicken and pork just gross. The rooms were so mouldy... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2010

We spent 5 nights at this hotel after transferring from their sister hotel, Sunset Beach Resort and Spa located in Montego Bay. On arrival the lobby was impressive and the staff were friendly enough. What a shame that our room was not as nice. We stayed in the South Tower on the 7th floor and found the room to be... More 

Was this review helpful? Yes 1
Toronto
Contributor
12 reviews 12 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 16, 2010

I stayed at this hotel in April 2010. The hotel itself is nice. It's a typical caribbean resort. The rooms are average, the lobby is big and airy, and the staff are adequate. The food is GREAT! Always yummy food available, for all types of eaters. Breakfast was my favourite (as it always is...) The bar is fine - however,... More 

Was this review helpful? Yes 2
Sheffield
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2010

I have recently returned from SJG. I will not be returning and defintely will not be recommending this hotel to any of my friends. If you have a problem, they are very unhelpful, but yet they expect a tip for everything. I went to the Spa for what I thought was going to be a relaxing afternoon, only to hear... More 

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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 12, 2010

I just returned today with my family and I must say I was almost in tears when leaving. The staff at Sunset are amazing. The entertainment crew and the bartenders really made my stay enjoyable! Thanks to Kemar, Salisa, Sherita, Kenneil and the rest of the entertainment crew for the good times.Thanks to the bar staff Horace and the others.... More 

Was this review helpful? Yes 1
Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2010

My wife and I we dragged here kicking and screaming by my sister-in-law who had just returned from the Sunset. I must admit that I was delighted and very pleased. I am a bit picky and not a big people person, but the staff was so warm and friendly I was feelin "Irie" in no time. BTW the rum punch... More 

Was this review helpful? Yes 1
St.Vincent
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 7, 2010

I had the misfortune to spend 4 days at this hotel and admittedly while it started out fairly well (I chose to overlook the fact that the premises are obviously in dire need of repair) one incident and in particular the manner it was handled has left me with a less than positive view of this hotel. I slipped on... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • South tower(80)
  • Jerk chicken(31)
  • Cruise ship(21)
  • CUSTOMER SERVICE(21)
  • Very good(20)
  • Great time(15)
  • Water slide(14)
  • Dunn River Falls(12)
  • Friendly and helpful(12)
  • Ginger Lily(11)

Additional Information about Sunset Jamaica Grande Resort

Address: * The resort will be closed until March 2015, when it will reopen as a Palace Resort * | P.O. Box 100, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sunset Jamaica Grande Resort 4.5*
Number of rooms: 730
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., TripOnline SA and Tingo so you can book your Sunset Jamaica Grande Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Jamaica Grande Ocho Rios
Sunset Jamaica Grande Resort Spa
Sunset Jamaica Grand Resort
Sunset Grande Jamaica
Sunset Jamaica Grande Hotel
Jamaica Grande Hotel
Sunset Jamaica Grande Resort Ocho Rios
Hotel Style:
#8 Luxury Hotel in
#13 Top resorts Hotel in
#15 Spa Hotel in
#17 On the Beach Hotel in

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