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All 40 Ocho Rios hotels

Sunset Jamaica Grande Resort

4.5 of 5 Resort (All-Inclusive)   |   P.O. Box 100, Ocho Rios, Jamaica
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Sunset Jamaica Grande Resort
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Ranked #17 of 40 Hotels in Ocho Rios
A recent review
3 of 5 stars Reviewed October 14, 2010
NSuitelady Irvington, New Jersey
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4,656 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sunset Jamaica Grande Resort
See the most recent reviews
Irvington, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2010

The big problem we had was from customer service at the front desk. We were waiting over three hours for check in. Others came in after us and were placed in their rooms right away. The workers at the front desk weren't professional and was trying to ignore us with our minor complaints. Stayed on the North side, the rooms... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2010

well we arrived on the 27th of september and stayed for two weeks and on the 29th my bra yes my BRA with tags on it was stolen from the bathroom and when i told other staff they came to my room and when through all our suitcases looking for the iteam and was telling me am i sure i... More

Was this review helpful? Yes 1
alicialynch, Total Quality Manager at Sunset Jamaica Grande Resort, responded to this review

Thank you for taking the time to write a review on our Resort. After reading your comments we have conducted an investigation and indeed you did make a report to our security officers regarding a missing item of clothing. However, for the other items mentioned there is no record, in order to fully investigate the matter please contact me at... More

Birkenhead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 12, 2010

I have stayed at Sunset jamaica grande a cople of times. Most recently last month (sep 2010) for 2 weeks, b4 that i was also there in June 2010 again 4 another 2 weeks. The hotel is outstanding, everything about it is amazing. Food is lovely with a wide variety, something to suit everybodr. Plenty of al a carte restaurants,... More

Was this review helpful? Yes 3
New Haven, Connecticut
1 review
4 of 5 stars Reviewed October 12, 2010

This is a great all inclusive, staff very nice, food good. We had to switch rooms due to noise.

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Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 12, 2010

The hotel itself was very nice, and very clean, the rooms could have been a little better kept ... but that being said, you're not really spending much time in your anyhow. All the staff were friendly and very helpful. All the restaurants were very good, and the buffet had a great variety of food. There was also a good... More

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Taylor, Michigan
1 review
5 of 5 stars Reviewed October 11, 2010

Reading some if the past reviews had me weary about coming here. But the resort is fantastic! And it's sooo beautiful! I have no major complaints, as I stayed for a week and wished I couldve stayed longer. I also got married here! It's so nice and everyone is so nice too! Had a blast and would return!

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2010

The resort was extremely old and dirty. We switched rooms twice and both rooms were full of mold, dust, cobwebs, rust, stains, etc. The rooms and hallways smelled of mold and dirt. The hotel lobby was loud and uncomfortable. We saw one family washing their baby's diaper in the swimming pool. We moved hotels immediately and had to pay $571.67... More

Was this review helpful? Yes 1
Los Angeles, California
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 8, 2010

The resort was OK, and I thought the room was even a little better than average. Good evening entertainment and drink service. Food typical AI - not bad but after a few days.... The snorkling is really pretty good, some of the best we've had in the Caribbean. Such pretty little fishes. My chief grind is a familiar one. As... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 8, 2010

Stayed at this resort for 2 weeks, Feb 2010 and it was a ton of fun... The room was clean and large, linens, furniture and bathroom were a little dated but, nothing that you couldn't be comfortable in. The beach and pool area is very clean and there were alot of lounge chairs to go around. Snack bar had good... More

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Picton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2010

The Sunset Jamaica Grande has so many comfortable spots to hang out whether you're inside or out. Beautiful lounge areas and restaurants, great food, great bars. Only drawback is if you leave the property by walking out the driveway, you are immediately in the downtown of Ocho Rios and are approached to buy anything and everything from the locals. We... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • South tower(80)
  • Jerk chicken(31)
  • Cruise ship(21)
  • Very good(20)
  • Great time(15)
  • Water slide(14)
  • Friendly and helpful(12)
  • Dunn River Falls(12)
  • Ginger Lily(11)

Additional Information about Sunset Jamaica Grande Resort

Address: P.O. Box 100, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sunset Jamaica Grande Resort 4.5*
Number of rooms: 730
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Also Known As:
Sunset Jamaica Grande Ocho Rios
Sunset Jamaica Grande Resort Spa
Sunset Jamaica Grand Resort
Sunset Grande Jamaica
Sunset Jamaica Grande Hotel
Jamaica Grande Hotel
Sunset Jamaica Grande Resort Ocho Rios

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