We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Ocho Rios hotels

Sunset Jamaica Grande Resort

3.5 of 5 Resort (All-Inclusive)   |   P.O. Box 100, Ocho Rios, Jamaica
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Sunset Jamaica Grande Resort to your Saves list
Sunset Jamaica Grande Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
61%
Ranked #17 of 39 hotels in Ocho Rios
A recent review
4 of 5 stars reviewed 2 days ago
Rod B Lansing, Kansas
  • Overview
  • Reviews (4,565)
  • Photos (4,176)
  • Amenities
  • Q&A (1)
  • Room tips (1,269)
  • Location
  • More
Write a Review

4,565 people have reviewed this hotel

Traveler rating
    1,018
    1,643
    970
    548
    386
See reviews for
1498
1360
73
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,269)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lansing, Kansas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Just got back yesterday from Sunset Jamaica. My wife and I had a wonderful time. This place does need some up-dating, but my wife and I are pretty simple and we made the best of it. This was my first time out of the country so I did not know what to expect. People who complain should just pay for... More

Was this review helpful? Yes 1
west hills, ca
Top Contributor
272 reviews 272 reviews
74 hotel reviews
264 helpful votes 264 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here on a day pass off a cruise ship. We chose it because it was close to the port and reasonable for a beach day. The beach was fair, the lunch was OK, but the pools were very nice. The place will be closed shortly for a redo under new ownership. No telling what it will be like... More

Was this review helpful? Yes
Marathon, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'm a little late but we travelled here February 2010 and we loved this resort. For not being a 5 star it was really nice the room need updating but overall beautiful and the staff were great. Awesome theme nights... My only complaint is the locals on the beach keep bothering you we had to go hide on the small... More

Was this review helpful? Yes
Calgary, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We travelled to Jamaica for the first time in April 2014. We stayed at the Grand Bahia and had a fantastic holiday. We loved Jamaica so much that we decided to take the family back there for a summer holiday. There were 8 of us: 4 adults, 2 adult children, and two kids. We arrived at the hotel on July... More

Was this review helpful? Yes 1
Stevenage, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our 3rd visit to SJG... Last year we tried the sister resort in Montego Bay. Transfer is a bit of a drag after you have had a 9 hour flight from the uk. Unfortunately we have found that each time we have returned to SJG things have deteriorated more and more which we put down to cut backs.... More

Was this review helpful? Yes 2
Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

We are happy that you enjoyed the overall experience at the hotel. We take note of the service issues you mentioned and have already started to step up the training. We do apologize for the particular incident pertaining to the baby. We hope that the positives at the resort will earn us another visit and we assure you that we... More

Saskatoon, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

This resort met my needs perfectly! Here is what I liked: Swimable beach right on the resort walking distance from the bars to have a soda or beer on the beach. Hotel was a lengthy but possible walking distance (or cheap cab) from dunns river falls and the zip line adventure. Close walking distance from craft market and shops! Excursions... More

Was this review helpful? Yes 1
Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

We are really happy to have met your needs perfectly at Sunset Jamaica Grande Resort. We are pleased that you enjoyed the beach and proximity of nearby attractions . Your review will be helpful to other persons wishing to vacation at this resort before it closes for renovations as of the first of September. The Month of August will be... More

Clearwater, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was the first time we took our kids on an all-inclusive vacation and they were incredibly disappointed. We booked an ocean view room but when we checked in, we were told the hotel was overbooked and we wont have the room we paid for until the next day. We were put into a room in the non-renovated building and... More

Was this review helpful? Yes 2
Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

We do apologize for falling way below your expectations of an all inclusive resort. We have taken serious note of all the issues you encountered and have already started to take corrective measures. The resort will close for complete renovation in September and when it reopens for the winter tourist season under the Moon Palace brand out of Mexico, it... More

Ajax
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here from April 21- 28. We stayed in the South tower and the first room we were given on the 4th floor had a balcony door which couldn't lock and a phone that wasn't connected. We were offered another room on the 10th floor which was much cleaner and the whole floor seemed to have been recently renovated.... More

Was this review helpful? Yes 4
Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

Thanks for the comments on your vacation with us. We apologize for the issues in the first room you were assigned, however we are pleased that enjoyed your tenth floor room . It is nice that you always got service with a smile . On the matter of the phone card I must explain that even-though the card that you... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel, I have stayed at their sister hotel in montego bay many times and i will be back here sometime next year hopefully! Excellent service, Tasty food, beautiful beaches and great entertainment. I personally have the best holidays here :) Would defo Recommend !!

Was this review helpful? Yes
Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

Thanks for the wonderful review. We are elated that you view Jamaica as Paradise and that you got excellent service and tasty food while enjoying the beautiful beaches and other amenities. Thanks for recommending this resort and we hope to welcome you to the Moon Palace Jamaica Grande as soon as it opens. More

Aberdeenshire, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel staff are very friendly and couldn't do enough for you they only thing that let's the resort Down is the entertainment at night time . Food is great don't needed to worry about transport for anything as there is alway taxi available at the front door.

Was this review helpful? Yes 1
Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

Thanks for your wonderful review, We are pleased that you found our staff to be friendly and eager to meet your expectations. Sorry that the entertainment at night was not to your satisfaction. We will look at ways of improving in that area. We are happy that you enjoyed the food at the resort and the convenience of the location... More

Owners: What's your side of the story?
If you own or manage Sunset Jamaica Grande Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sunset Jamaica Grande Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • South tower(80)
  • Jerk chicken(31)
  • Cruise ship(21)
  • CUSTOMER SERVICE(21)
  • Very good(20)
  • Great time(15)
  • Water slide(14)
  • Friendly and helpful(12)
  • Dunn River Falls(12)
  • Ginger Lily(11)

Additional Information about Sunset Jamaica Grande Resort

Address: P.O. Box 100, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sunset Jamaica Grande Resort 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, BookIt.com, Caribbean Online Mgt Corp., Tingo, Travelocity, Otel, Priceline and BookingOdigeoWL so you can book your Sunset Jamaica Grande Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Jamaica Grande Ocho Rios
Sunset Jamaica Grande Resort Spa
Sunset Jamaica Grand Resort
Sunset Grande Jamaica
Sunset Jamaica Grande Hotel
Jamaica Grande Hotel
Sunset Jamaica Grande Resort Ocho Rios

4,176 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4173)
Viewed
View from room (396)
Viewed
Pool/beach area (910)
Viewed
Hotel & grounds (761)
Viewed
Room/suite (381)
Viewed
Dining (240)
Viewed
Bathroom (45)
Viewed
1:17
Videos (8)
Viewed
Family/play areas (52)
Viewed
Other (1380)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style
#8 Top resorts Hotel in Ocho Rios #10 Spa Hotel in Ocho Rios #11 On the Beach Hotel in Ocho Rios
Hotel Class
Official Description (provided by the hotel)
Escape to the all-inclusive splendor of the legendary 730-room Sunset Jamaica Grande Resort in Ocho Rios with its spectacular variety of amenities, divine dining, spa and stellar location. A beautiful white-sand beach fringes the resort while five lavish pools meander through this beachside complex, featuring waterfalls, plunge pools, Jacuzzis, swaying rope bridge and swim-up bars. Amenities include five restaurants, two beach grills, eight bars, two kids clubs, non-motorized water sports, full-service spa, air-conditioned fitness center, tennis, mini casino, nightly entertainment, disco, shops, business center, conference facilities, weddings and much more. Services abound, offering the ideal getaway for singles, couples, families and groups. The sensational Lighthouse Waterslide opened in April 2007. ... more   less 
Number of rooms
730

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sunset Jamaica Grande Resort and other travelers.
1 question

See which rooms travelers prefer