I visited the sunset grande Ocho Rios in July 2011, upon arrival our room was not ready but that wasn't a big deal just enjoyed a drink and lunch. Once we returned the front desk upgraded our room to the cabana (sweet), that was a bonus. I must say the lobby is wonderful and the staff was ok (nothing to... More

I read lots and lots of reviews on this property before I booked and before we went on vacation. I read a lot of good and I read a lot of bad. There were never really in between. A lot of the people who rated this hotel as "great, awesome, superb" were first timers of all-inclusive resorts. Having been to... More

It has been a while since we went away but we booked the Sunset Jamaica and after reading some negative reviews I was really worried... I have to say I should not of been worried at all ! Breakfast team were fantastic Cruise, Serena and their leader Jas did everything they could to make our stay fab they went above... More

I've stayed at this hotel 6 times since 2007. The place hasn't changed much, the rooms have been slowly refurbished and the big water slide is now open. I found a kettle in my room this time and was very happy when I saw that as I had put it on the comments card 4 times in my previous stays!!... More

I love this hotel which is exactly why I keep returning to it!!! The hotel staff is so friendly, accomodating, humble.......they are just incredible!!! In particular, I'd like to recognize a particular employee named: Jascarbern who provided us which such impeccable service. He was awesome. He recently moved up to Supervisor status and its not hard to understand why he... More

I have traveled to Jamaica 3 times previously, all of them were to Negril. The level of service and value I received at the all-inclusives I visited were among the best I have ever encountered. So while reading the reviews prior to this trip, which was for a wedding and the site was selected by others, I became a little... More

My wife and I were just married at the Sunset Jamaica Grande at the North Gazebo, we had a party of 50 and couldn't have asked for a more perfect wedding. On the day of arrival we got assistance from Shelly Kelly with our room change and we were personally escorted to the guest services desk to book reservations for... More

Sonia Foster at the dining room was so nice always with a smile and so attentive to bring coffee to our table . She did a great job and made my morning very special. Kudos to Sonia !! U can find her by the dining room I attached a pic if us so u can miss her!Sonia if u see... More

It's a great deal, beautiful view and like any other place some staff are great and the others well not so great. We did daytime activities through Jamaica Tours with Stacy and Nadia who we have to say are awesome, they made it so worth and they were both very friendly and attentive.