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All 39 Ocho Rios hotels

Sunset Jamaica Grande Resort

3.5 of 5 Resort (All-Inclusive)   |   P.O. Box 100, Ocho Rios, Jamaica
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Ranked #15 of 39 hotels in Ocho Rios
A recent review
3 of 5 stars reviewed yesterday
KRV16 Saskatoon, Canada
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4,341 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Saskatoon, Canada
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

The staff were great! Our cleaning lady was spectacular! The people in the buffet were great...very accommodating...one lady made chocolate milk for my 4yr old that was quite distraught about having some. I am sure it wasn't easy! Some of the bar staff, guys, were creepin too hard! Needs better food at the buffet, but in saying that, you won't... More

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Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

nice pools not much food selection great jerk hut night entertainment awful boring room okay staff not friendly housekeepers yes they r friendly deposit for safe key no liqour beer pop or fridge in room pay a extra 100 to get what u want good entertainment frige in the room

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Worcester, Massachusetts, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 5 nights. I wish we would have been greeted with a beverage when entering the resort, but I found the bar immediately nearby while my fiancee waited to check us in. :) The place was very clean, though I thought the North Tower could use updating. Regardless, the room was clean and had a bed, how... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I knew that this wasn't going to be the sort of holiday that I normally would like to go on--I knew this as I saw the reviews for this mega-hotel, and the options that came with our holiday package. I knew that the dining buffet was going to be huge, and that I probably was going to feel old compared... More

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New York City, New York
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

My college friends and I spent the last 5 nights at this resort. We were overall happy with the experience - we were really just looking to be together with all-inclusive drinks & food and a clean bed to sleep in. This resort will accomplish this, but don't expect the red carpet. Food - Food was good, nothing to write... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice huge hotel and the bedroom was beautiful although there was a few little snaggles! But if you speak to reception or house keeping they try to resolve anything asap and are very helpful. The food in each section was ok some better than others The resturants food may not be to what you expect but the buffet meals... More

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Fort McMurray, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We traveled to Jamaica on an all inclusive package that included our bus trip to and from the resort. At the airport there are very long lines to gain entry. The bus ride was about 1 1/2 hours in which the bus driver talked the entire time-some useful information but some info was very biased and opinionated. Nearing our destination... More

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Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

We are happy that you had a great stay at Sunset Jamaica Grande. We are very pleased that you enjoyed your meals and had a good time at the beach and pools. Thanks for the information about the leaking AC. We will have maintenance address the issue. We also apologize for lack of courtesy you described by one of our... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This resort is great value for the money. The pools were lovely, the resort was clean and relaxing, the rooms were perfectly fine, the food was surprisingly good. (This was not fine dining, but there was plenty of variety and flavor over our five day trip). We were there the week before Easter, expecting crowds. Instead, we had no trouble... More

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Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

We are happy that your family was impressed by Sunset Jamaica Grande. We are elated that you enjoyed the food and service especially from the dinner wait staff. We are pleased that you found the rooms to be perfectly fine and the amenities great for your entire family. It was our honor to have exceeded your expectations and we can’t... More

Detroit, Michigan
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms smell really old and moldy. I hope the staff was right that the water dripping from the ceiling was from the air conditioning on the floor above. The pool was dirty. The bathrooms were dirty. There were ants in the bed (they told me those ants don't bite.????) The food was mediocre and the entertainment was so so.... More

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Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

Thanks for the feedback. We must apologize for falling way below your expectations. We are working to have the rooms updated so that they can be more appealing and fresher for our guests. We are sorry about the water dripping in your room as a result of condensation from the air conditioning unit. We note your comment about the pools... More

1 review
4 of 5 stars Reviewed 3 days ago NEW

A couple of friends and I stayed here during our spring break. I have traveled a few times so this would be an honest opinion in every aspect of the hotel. Rooms- The room and bathroom were rather small but served its purpose. We only needed to sleep and shower there, nothing more. It was cleaned everyday by the staff.... More

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Patricia C, Manager at Sunset Jamaica Grande Resort, responded to this review

Thanks for your very detailed review. We are happy that you got good value for your money at Sunset Jamaica Grande. We are glad that the staff took great care of you as you enjoyed dishes from our various restaurants and had fun with the different amenities. We are sorry that the malfunctioning television was not brought to our attention... More

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Hotel Summarization (Beta)

What travelers say

  • South tower(80)
  • Jerk chicken(31)
  • Cruise ship(21)
  • CUSTOMER SERVICE(21)
  • Very good(20)
  • Great time(15)
  • Water slide(14)
  • Friendly and helpful(12)
  • Dunn River Falls(12)
  • Ginger Lily(11)

Additional Information about Sunset Jamaica Grande Resort

Address: P.O. Box 100, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Ocho Rios
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sunset Jamaica Grande Resort 3.5*
Official Description (provided by the hotel):
Escape to the all-inclusive splendor of the legendary 730-room Sunset Jamaica Grande Resort in Ocho Rios with its spectacular variety of amenities, divine dining, spa and stellar location. A beautiful white-sand beach fringes the resort while five lavish pools meander through this beachside complex, featuring waterfalls, plunge pools, Jacuzzis, swaying rope bridge and swim-up bars. Amenities include five restaurants, two beach grills, eight bars, two kids clubs, non-motorized water sports, full-service spa, air-conditioned fitness center, tennis, mini casino, nightly entertainment, disco, shops, business center, conference facilities, weddings and much more. Services abound, offering the ideal getaway for singles, couples, families and groups. The sensational Lighthouse Waterslide opened in April 2007. ... more   less 
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Also Known As:
Sunset Jamaica Grande
Sunset Jamaica Grand
Jamaica Grande
Sunset Jamaica Grande Ocho Rios
Sunset Jamaica Grande Resort Spa
Sunset Jamaica Grand Resort
Sunset Grande Jamaica
Sunset Jamaica
Sunset Jamaica Grande Hotel
Sunset Jamaica Grande Resort Ocho Rios

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