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Couples Sans Souci

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Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
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Couples Sans Souci
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Couples Sans Souci
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2,686 reviews from our community

Traveler rating
    1,902
    536
    150
    59
    39
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26
2,329
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (893)
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Thomasville, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were impressed with this property the minute we arrived. Staff is very attentive and go the extra mile to meet your needs. Even though I have movement liabilities and use a walker, there was no place that I couldn't access with the help of many! Everything is conveniently arrangements and shuttle services around the grounds is minutes away. Food... More 

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Was this review helpful? Yes 4
Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were first time travellers to Jamaica as well as at a Couples resort. It was amazing! The property / grounds is like being in a botanical garden, and was much bigger than I thought it would be for property for 300 guests. The staff are friendly and very accommodating. They truly want you to enjoy your staff. The quality... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 7
Millheim, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have found that Sans Souci is a great place to visit. Seems like all the employees and guests are very welcoming. We met some couples that we had the opportunity to meet with years ago. Also met many employees that had remembered us from years past . We are hoping that our new friends will some day be our... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Long Beach, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The property is gorgeous and looks just like the photos in the brochure. Yes, the rooms are dated but the beachfront units will be re-done this summer. The service is great, the food is terrific and the nightly entertainment is awesome! The strolling musicians were a great touch - especially the sax player walking around at sunset. My one beef... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
provence
Top Contributor
78 reviews 78 reviews
58 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our fourth trip to CSS. It remains a very nice property but even allowing for the fact that the rooms need updating other small things are starting to slip that we felt were letting the overall standard of the hotel down. Tipping is not allowed but we saw several instances of this happening. The towels for the beach... More 

Was this review helpful? Yes 6
Abraham I, Owner at Couples Sans Souci, responded to this review

Dear boucheboy, Thank you for returning to Couples Sans Souci for your 4th visit. We appreciate your business and feedback. Sorry to hear that some aspects of your stay did not meet your expectations. Management will look into all areas mentioned. Considering we have one of the highest percentages of repeat guests, we aim to retain all customers by delivering... More 

Centreville, Virginia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I had a wonderful time. We arrived March 28th, 2015 and left April 4th. The people, service, and the resort are all wonderful. First the bad. Overall there were only a few things that were lacking and compared to all the fun we had where just minor annoyances. The rooms are very dated and need to be... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Ocho Rios, Jamaica
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

After 17 days we are leaving tomorrow, flight is at 9:30 in the evening but we have to be out of the room at 11:00am.For $100 they offer the use of the room but tomorrow it"s not possible as so many departures. I explained at the reception that we have an 11 hour flight & then 7hours but she couldn"t... More 

Was this review helpful? Yes 6
Abraham I, Owner at Couples Sans Souci, responded to this review

Dear Michael K, Thank you for staying at Couples Sans Souci. Sorry we could not accommodate your late check-out request. We have been operating at 100% since the beginning of the year and must refresh rooms for arrival guests timely. Only when permitted do we do allow late check-outs for $100 fee. Regards, Abraham Issa More 

New York City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been here several times over the years, even a couple times before Couples bought it. Decent food, decent rooms, if a bit dated. The grounds are beautiful, bars and food aplenty. The Jamaican staff are friendly, if a bit aggressive.

Was this review helpful? Yes 1
toronto canada
Contributor
18 reviews 18 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third visit and I am pleased to report that the resort has maintained its exceptionally high quality. We love CSS because it is adults only, relatively small (only 150 rooms), you never feel crowded, a beautiful location, great service by all staff,wonderful food, and non public beaches. The negatives have been commented on by others- a 90... More 

Was this review helpful? Yes 6
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time doing the all-inclusive couples thing....I'm happy to say we had an absolutely beautiful experience thanks to the wonderful staff at this resort. The room was dated but very nice and clean with a great view but still very private (we stayed in D). The breakfast at the Pallazina Restaurant was delicious (thanks to Edgar who... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Room service(30)
  • Mineral pool(26)
  • Beach parties(22)
  • Water sport(17)
  • Very nice(16)
  • Glass bottom boat(14)
  • Mini bar(13)
  • Dunn River Falls(11)
  • Couple san(11)
  • Gift shop(10)
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Bathroom (46)
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Amenities (182)
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Balloon Bar Pool (50)
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Beach (75)
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Deluxe Ocean Veranda Suite (91)
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Main Pool (84)
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Mineral Pool (44)
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Nude Beach Pool (37)
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One Bedroom Beachfront Suite (81)
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One Bedroom Ocean Suite (128)
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Penthouse Suite (96)
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The Hotel (147)

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Hotel & grounds (13)
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