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The Jewel Dunn's River Beach Resort & Spa

4.0 of 5 Mammee Bay | PO Box 858, Ocho Rios, Jamaica
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The Jewel Dunn's River Beach Resort & Spa
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The Jewel Dunn's River Beach Resort & Spa
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3,297 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Jewel Dunn's River Beach Resort & Spa
See the most recent reviews
Rochester
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2012

My husband and I just recently returned from our spring break vacation at the Jewel. We were very worried when we arrived and it was pouring, but our spirits lifted the very next day. We found he resort to be very clean and the staff was great. We thought the food was excellent and were impressed by the presentation as... More 

Was this review helpful? Yes 1
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear guest, Thank you for staying with us and taking the time to write your review. We look forward to your return. Scott Robbins Hotel Manager More 

Jamestown NY
1 review
5 of 5 stars Reviewed April 20, 2012

My wife and I were very pleased with the accommodations and food. The staff was remarkable. Marvin is a pleasant and funny dancer. Hi Whoopie - an entertainer..Chadwick - a great server and staff person - he wears the hat with the blonde-spiked hair! Another server was Owen. He was very nice but appeared to be very poor...never dressed up... More 

Was this review helpful? Yes
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guest, thank you for taking the time out and giving us your feedback as well as mentioning some of the staff that made your vacation memorable. Owen is great and he is one of our lifeguards thus his uniform is what it is. Our lifeguards on thier rotation also service the beach. Thanks again for your staying with us.... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 20, 2012

I visited the resort just over a year ago (March 2011) and truly enjoyed my stay there immensely. It started off with a bit of a long drive from the airport (which I had been expecting from the reviews). But once I got to the resort I was totally impressed with the class of the resort. The tiles around the... More 

Was this review helpful? Yes 1
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear guest, thank you for taking the time to write a review about your stay last year. Chadwick is mentioned quite often on this site. I am sorry you did not see him with the fruits. I hope you enjoy cancun and realize that there is no place like home,Jamaica. We look forward to your return. Regards Scott Robbins Hotel... More 

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2012 via mobile

We just returned from The Jewel. We stayed from apr 11-17. The weather was rainy. Upon arrival the jewel is impressive. The check in process was efficient and we had a drink of the day while we waited. Our room was right by the piano bar with a view of the ocean. We discovered the bathrooms were quite small, but... More 

Was this review helpful? Yes 3
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guest, Thank you for staying with us at the Jewel as well as recognizing the staff that made your stay more enjoyable. I must apologize that the week that you stayed two of our three jaccuzzi's did break down. One with a motor problem and one with a heater problem. Unfortunately certain items are not easily obtainable on an... More 

Little Neck, New York, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2012

The Jewel was beautiful. The resort is clean, the beach is beautiful (small), the staff is wonderful which makes for a great vacation. Everyone is very friendly and genuine. The food was great! The meals offered were better than any other all-inclusives I have been to at bigger chain resorts, such as iberostar and riu. The nighty entertainment was great... More 

Was this review helpful? Yes 2
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guest, thank you for staying with us as well as taking the time to give us feedback on the property. We most certainly take all feedback seriously and will do everything in our power to rectify it. regards, Scott Robbins Hotel Manager More 

Houston
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2012

We stayed at The Jewel from April 8-15. As everyone states, the staff is amazing. Vidal is a must as we had fun sailing on the Hobie Cats. Mr. Fix It was great and stopped to talk to us daily. Food was very average and did not like that the buffet was not open in the evenings. We ended up... More 

Was this review helpful? Yes 1
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear guest, thank you so much for staying with us at the Jewel. Thank as well for your feedback on the resort. I am sorry that you feel that management did not get in touch with you but both My Guest Services Manager and Nurse were there as soon as it happned. Daine also said when he saw you two... More 

Rochelle, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2012

My husband and I traveled to the Jewel at Dunns River last May. We had not traveled to Jamaica in many years and when booking our trip were amazed at the number of resorts from which to choose. After researching all of them chose the Jewel because of its size and amenities. We were not disappointed. We go on vacation... More 

Was this review helpful? Yes
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear guest, Thank you for your long awaited review. I know that you did it so you didnit get harrassed when arrive in a few weeks. But we appreciate it anyway and we so look forward to your return. Regards, Scott Robbins Hotel Manager More 

Hudson Bay, Sk
1 review
4 of 5 stars Reviewed April 17, 2012

My husband and I just returned from our honeymoon at the Jewel... Very Beautiful resort, the staff are so friendly and always helpful.. making you feel like you are at home, and not a stranger Impressed with all the resteraunts, the food was delicious, supper on the pier was a very nice touch! Enjoyed this very much! All the bars... More 

Was this review helpful? Yes
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear guest, Thank you for staying with us and taking the time out to write your review on your stay. We are happy to hear that you enjoyed yourselves and look forward to your return. Regards, Scott Robbins Hotel Manager More 

Wolfville
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2012

My wife and I had a terrific time at the Jewel and we are already planning to return to do more. The staff and accommodations are excellent. It was really tough to say goodbye to this place...but we WILL be back : )

Was this review helpful? Yes 4
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear guest, Thank you so much for staying with us as well as your review. We look forward to you coming back to your home away from home. Regards, Scott Robbins Hotel Manager More 

Senior Contributor
25 reviews 25 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2012

spent a weekend with my wife here and it was a awesome time. the staff were pleasant and genuinely friendly, service was very good, the food was great i especially loved the Jamaican style breakfast :-). the spa was probably the most exciting part of my trip, from the staff to the service and atmosphere was all that i need.... More 

Was this review helpful? Yes
rasbrat, Manager at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guest, Thank you for staying with us as well as the high praise. We look forward to your return. Regards, Scott Robbins Hotel Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(87)
  • Entertainment staff(76)
  • Great time(71)
  • Jerk chicken(69)
  • Piano Bar(45)
  • Room service(21)
  • Jade Samurai(8)
  • Ocean views(7)
  • Very nice(7)
  • Couples massage(5)

Additional Information about The Jewel Dunn's River Beach Resort & Spa

Address: Mammee Bay | PO Box 858, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Dunn's River Beach Resort & Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The Jewel Dunn`s River Beach Resort And Spa
The Jewel Dunn`s River Beach Hotel Ocho Rios
The Jewel Dunn's River Beach Resort & Spa Jamaica/Ocho Rios
Hotel Style:
#2 Business Hotel in Ocho Rios
#2 Family Hotel in Ocho Rios
#4 Top resorts Hotel in Ocho Rios
#5 Romantic Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#6 Spa Hotel in Ocho Rios
#6 On the Beach Hotel in Ocho Rios

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