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The Jewel Dunn's River Beach Resort & Spa

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Mammee Bay | PO Box 858, Ocho Rios, Jamaica
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The Jewel Dunn's River Beach Resort & Spa
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The Jewel Dunn's River Beach Resort & Spa
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3,759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,472)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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Atco NJ
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

As you can tell from the title we go to the Jewel every year. This year we brought a group of 10. As always the staff is what makes this resort special. From the entertainment staff..Jason, Sassy , Happy Feet , Karamel , etc etc to the bartenders Uton, Morris , and all others they really make you feel welcome.... More 

Was this review helpful? Yes 1
4 of 5 stars Reviewed 2 days ago NEW

Pros: Best of the Jewel Resorts in Jamaica (as told by our bus driver) Clean Friendly Staff Food Pool Cons: Wi-Fi only works in lobby (I know you don't go here for this but it would be nice at night before bed to have Wi-Fi) Bug in our room - we found and killed a approximately 2" long roach in... More 

Was this review helpful? Yes 3
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for sharing your vacation experience and taking the time to let us have your feedback - it is important to us. Thank you also for the commendations; you can be assured that the concerns expressed will be addressed. It was our pleasure to have been of service, and it is our hope that you will permit... More 

Knoxville, Tennessee
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at this resort in April 2015. We had a fabulous time and as most have said, the staff is the best. They are really nice and helpful with anything and everything you ask for. We have stayed in 5 star resorts in Mexico and, while this isn't at that level, its really close. As others... More 

Was this review helpful? Yes 1
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: We are certainly happy that you had a marvellous vacation and that you took time out to give us your feedback. It was indeed our pleasure to have been of service to you, and we do hope to see you again soon. Regards More 

Bel Air
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

LOVED this place! I could never say enough! If anyone is listening to the bad reviews--RETHINK! From the time we got there the entire staff was there with open arms and heart! Garnet(feel the love)Andrew(keep the faith and sleep well)Shawn(keep smiling)KAT(so sweet and beautiful and small enough to put in your pocket and bring home)Otis (Works hard and appreciates all)Mayor(keep... More 

Was this review helpful? Yes 4
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for sharing this wonderful experience and for choosing our resort as your vacation destination. We thank you also for the commendations and for taking the time to send us your feedback, it is important to us. It was indeed our pleasure to have been of service, and we look forward to welcoming you back "home" again... More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Wife and I stayed at the Jewel Dunn River resort from 6/17 - 6/21/15. We picked it because we were celebrating our 15 yearr wedding anniversary and the resort did not have kids. Once we stepped off the bus the luxury treatment began. We were greeted with cool towels and a nice adult beverage. Check-in was a breeze and... More 

Was this review helpful? Yes 7
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for your feedback and the commendations. Thank you also for sharing your wonderful vacation experience and for choosing our resort as your holiday destination. It was indeed our pleasure to have served you, and we look forward to doing it all again for you very soon. Regards More 

Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

l have already written a review of this place, and it is very interesting to read other people's reviews, and to be honest most other reviewer's pick up on at leat one or more of my complaints, we did complain to the manager, and on the tail end of all reviews it say's you should have told us ? but... More 

Was this review helpful? Yes 6
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for your feedback, it is very important to us. We have noted your concerns and will endeavor to address them in a timely manner. Regards More 

Millington, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was comfortable and roomy. Property was beautiful. The staff was excellent and you didn't want for anything. Do yourself a favor and see Damion at the small pool bar - excellent mixologist. Will be returning!

Was this review helpful? Yes 5
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for sharing your vacation experience and for choosing our resort as your holiday destination. It was our pleasure to have been of service, and we are looking forward to having you back with us again very soon. Regards More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A group of six of us stayed here in April 2015. All of us loved this resort. Everything, the food, drinks, rooms, staff, resort size,were excellent!! I've read another review where they complain about the cats. Trust me the cats were not a bother at all! They stayed away unless you call them over. The staff is respectful of them... More 

Was this review helpful? Yes 3
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: It is truly wonderful to know that you had great vacation. Thank you for the feedback, it is very important to us, and we appreciate the time you took to let us know about your experience. We are grateful that you chose our resort as your holiday destination and are looking forward to see you again in December.... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at The Jewel Dunn's River in 2013 and we had the most amazing time! Our room was immaculate and simply fantastic. We had a private balcony with an ocean view in the main building. We had easy access to everything the resort had to offer. The grill (which was open 23 hours a day) was... More 

Was this review helpful? Yes 6
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for your feedback, it is very important to us. Thank you also for choosing our resort as your vacation destination, we are truly happy that you had such an amazing time. We look forward to having you again very soon. Regards More 

Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading the mixed reviews I was worried we would be disappointed compared to our inclusive Mexico vacations...I was wrong. The resort was great, the people were friendly and my husband preferred Jamaica (sorry, I like guacamole :) ). Speaking of being a foodie we both thought the food and variety were great. We only ate the buffet for breakfast... More 

Was this review helpful? Yes 7
Janice J, Executive Administrative Assistant at The Jewel Dunn's River Beach Resort & Spa, responded to this review

Dear Guests: Thank you for sharing your amazing memories, and for giving us your feedback - it is very important to us. Thanks also for making our resort your vacation destination. We are happy that you had a great time and look forward to serving you again soon. Regards More 

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