Let me first say a week before our stay my wife e mailed Scott Robbins the Hotel Manager to ask him if at all possible if we could have a ground floor room do to the fact she had an unexpected knee surgery. when we checked in we had the ground floor room on the Leni side of the hotel,... More

I have spent some time reading reviews, and I can't wait!! We are coming April 15th, and I hope when we get back I will also be able to write a wonderful review.....see you soon! More

We went with a group of friends (13 of us) The hotel did well to get us on the same floor which we really appreciated!! What I think most of us really liked, was the smaller venue.(In the last several years we have been doing the 5 star mega properties). Fewer line ups!! Step out of the room and almost... More

my husband and i just got back from 4 nights at the Jewel, as a quick " Let's ditch winter in New Jersey" trip :-) We picked Jamaica because we had never been before, and its an easy flight from NJ. I did a search on expedia for where to stay, and The JEwel came up. Honestly, I was a... More

This was my wife's and I third vacation to Jamacia but first time to Ocho Rios and the Jewel. This time we traveled with 3 other couples. First let me just say the Jewel is an amazing place. As others have written before, the staff really makes the difference. This includes housekeeping, wait staff, cooking staff, entertainment staff, bar staff,... More

My husband and I just returned from 2 weeks at the Jewel. With the price point of the Jewel for Concierge and Butler service, this resort by no means came close to meeting expectations. Having frequented Couples and Sandals resorts and visited almost every island in the Caribbean, we do have a benchmark by which to measure. We also recognize... More

Before our trip, my wife and I checked out hotel guests' review @ tripadvisor.com and liked what we read. We were looking forward to a pleasant holiday in the Jewel for the New Year. However we were quite disappointed once we arrived at the hotel. Our room was not ready at 3pm, check-in time, which I could understand in a... More

This is the fourth trip to Jamaica for my husband and I. We love Jamaica! We usually go to Negril, but this time we decided to try Ocho Rios. We read all the reviews and decided on The Jewel. We were not disappointed. We liked how the resort seems smaller and everything is close together. It is the perfect size.... More

This was our third time to Jamaica, first time to Ocho Rios and to the Jewel Dunn's River. What a wonderful resort it is. The staff is warm and welcoming and super friendly. The staff take good care of you your entire week, from the front desk, cleaning staff, waiters and bar staff, pool staff, the animation crew...all of them.... More