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All 16 Ocho Rios B&Bs / inns

Mystic Ridge Resort

3.5 of 5 Small Hotel   |   17 DaCosta Dr, Ocho Rios, Jamaica
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Ranked #3 of 16 Ocho Rios B&B and Inns
A recent review
5 of 5 stars Reviewed April 1, 2014
tinamf79 chicago
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97 people have reviewed this hotel

Traveler rating
    29
    38
    17
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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There are newer reviews for Mystic Ridge Resort
See the most recent reviews
ft lauderdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 3, 2014

Do not stay at this property. the service is a joke. No internet all weekend, and the room was not particularly clean. No toiletries. The free breakfast is a joke and is not a buffet. there is an unpleasant gentleman behind the counter handling out rations of bland food. Not only is he unpleasant, he is a liar at best,... More

Was this review helpful? Yes 2
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We are very sorry to hear about your negative experience. Mystic Ridge is one of the most popular hotels in Ocho Rios and normally receives positive feedback on our rooms, service, and amenities. We welcome guests from many countries and backgrounds. It is our policy to show the same warmth and courtesy to all our guests. Thank you for speaking... More

chicago
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 1, 2014

We travel a lot, near and far, and Condos at the Ridge by far is the best place we ever stayed! The value is unbeatable! The location is easy to find – at the Mystic Ridge right up the hill before getting into the main street of Ocho Rios. Condos at the Ridge does not include the meal plan or... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 29, 2014

Let's just say there is nothing mystical about this place. So when I first arrived at this hotel the receptionist appeared as if she didn't have a reservation for me. Then then the bellhop dragged our luggage across the ground almost ruining it my husband had to tell him to take it easy. So once we got to the room... More

Was this review helpful? Yes 3
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

I think I have been there four times, but cannot be certain. However, I am certain on one thing – Mystic Ridge is the best hotel I have every stayed in. The price is right, the location is right and the staff is right. Especially Renardo Russell. It was Renardo that informed me that I did not have to pay... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2014

My mother (44) and I (25) stayed here for one night in March 2014, as there was a confusion with our booking for Jamaica Grande. We called the hotel and were quoted $14,000 JD for a room with a complimentary breakfast, so we booked it and thought thats a good deal, however when we arrived at the hotel and my... More

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for sharing your experience. We apologize that there was some confusion about your room rate. We will discuss this with our team at the front desk to ensure guests are always quoted the correct rates. We're also sorry that you were not 100% satisfied with the breakfast menu and the service in our restaurant. We will address these... More

Osnabruck, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

We stayed here for 2 nights and had a comfortable stay. The hotel is exactly how it is discribed on their homepage: Nice, modern, great service ... but you need to know: Breakfast in Jamaika is different. Do not expect a buffet with a 5-star-choise. But it is enough to start your day right. there are a lot of tree-frogs... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 30, 2014

Our room and the neighbours was burgled and ransacked during our 2 night stay, and the hotel owner treated us disgracefully. We were extremely shaken and concerned that this could have happened while we were there, which could have proved fatal. The Owner, Mike, made no attempt to contact us, but instead heaped the burden on the Manager Karmen, who... More

Was this review helpful? Yes 17
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We are so sorry about your experience. We can only imagine how frightening it must have been for you to return to your room in the morning after spending the night at a music festival to discover it had been broken into. Especially since you were returning to Jamaica to visit family and were far from your home in England.... More

Bonita Springs, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

This was one of the best places I have ever stayed while visiting another country! The staff is AMAZING! The hotel is beautiful. The rooms are CLEAN! The food is delicious! We seriously did not want to leave. Stay here!!!

Was this review helpful? Yes 1
Port Antonio, Jamaica
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2014

First impression lasts. I stood at the front desk for almost five minutes before one of the two front desk ladies attending to one guest who had a reservation issue asked me if I was "getting through". After the check-in process was completed, we were tagged and given our room key and informed which block we were on. We were... More

Was this review helpful? Yes 1
Greensboro, North Carolina
Top Contributor
54 reviews 54 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 6, 2014

The staff were super nice and the grounds were well maintained. Our room was a little old and the shower pressure was terrible, but that's about it. They had wifi and a pool and great views. It was very close to the bobsled park and some gardens. The hotel gave us a voucher for the park with a wonderful discount.... More

Was this review helpful? Yes 2
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Additional Information about Mystic Ridge Resort

Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mystic Ridge Resort 3.5*
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Also Known As:
Crane Ridge Hotel Ocho Rios
Mystic Ridge Resort Jamaica/Ocho Rios

157 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 
Number of rooms
2

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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