We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mystic Ridge Resort

Hotel website
17 DaCosta Dr, Ocho Rios, Jamaica
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Mystic Ridge Resort
Professional photos View all
Browse nearby
Mystic Ridge Resort
Write a Review

117 reviews from our community

Traveler rating
    32
    44
    19
    11
    11
See reviews for
31
44
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (38)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (33)
All months
London, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Nice Area near to town centre up on a slop so if you can't walk properly a bit of a stretch We stopped in one of the Pent Houses and it could do with being updated smelt of damp and problem with bats messing on balcony ect so could not enjoy the balcony in the evenings even though we saw... More 

Was this review helpful? Yes
San Jose, California
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This hotel is below average. There was no hot water for showers! Additionally, I called the front desk for a blow dryer, because there wasn't one in the room, and the one they brought didn't work. You cannot make local calls for free; they charge you $1.00 per minute. I called the front desk to ask them to make reservations... More 

Was this review helpful? Yes
Kingston, Jamaica
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Centrally located in Ocho Rios. The hotel is in need of more repairs and a paint job. Even though recently renovated the facilities are not maintained . The interior walls need a fresh coat of paint, the furniture is contemporary but limited in the standard room. The recently updated bathrooms are in need of TLC during our stay we encountered... More 

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for your positive comments about our friendly, welcoming staff. We’re always available to give guests an insider’s guide to the best Ocho Rios has to offer. We’re also glad you enjoyed the great breakfast served every day in our restaurant, Aquavue. We understand that we did not meet your expectations in some areas. Could you kindly reach out... More 

Oak Park, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and i Booked a room at this hotel for a week. When we arrived we realized the pictures online were just that... This was horrible. First the rooms are dirty, and have bugs. When we complained that the bugs were cockroaches, and asked to be moved or refunded; they instead offered us a can of bug spray. Oh... More 

Was this review helpful? Yes 1
Oakville, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were a family of 5 looking for a reasonably priced resort close to some of Jamaica's key attractions. I did my research before booking so I knew what to expect so I was not disappointed. The resort lived up to its rating. It was simple and basic yet clean and comfortable. But very tired! A good coat of paint... More 

Was this review helpful? Yes
Manhattan, Kansas
Top Contributor
55 reviews 55 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2015

This resort is all you will need for an amazing experience in Jamaica!! From beginning to end this resort was fantastic. All the resort staff was great! Marsha, Marsha, Marsha is awesome!! Her professionalism and genuine care and concern for people is a jewel that is hard to find. Ranaldo, Courtney, restaurant/bar staff, spa ladies and transport drivers all made... More 

Was this review helpful? Yes
Alberta, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2015

The resort itself was nice with a good view and location, great staff, nice pool, not very busy at all which was refreshing. The food we had was quite good but they didn't have a lot of the items on the menu and by the end of the week couldn't even order anything we liked. The terrible part that ruined... More 

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

After investigating this review, we found this guest did not actually stay at Mystic Ridge Resort, but in a condo/rental beside our hotel. Guests of these vacation rentals are welcome to use our pool, enjoy our restaurant or relax in our grounds, but we advise that comments about the interior of the rental should be posted under that listing. Thank... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 7, 2015

The hotel is very out dated. The staff is very nice but the hotel never has what is on the menu. The rooms need a much better cleaning staff, the walls are falling apart. The bathroom is very dirty and my shower was gross. The sink leaked. The pool bar was never open. Also just to be clear I did... More 

Was this review helpful? Yes 2
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for your feedback. We apologize for the problems you encountered during your stay. We will have a meeting with the housekeeping department to discuss your concerns and make sure these issues are fixed. We appreciate that you took the time to bring this to our attention. Please know that we are working continually to improve our facilities and... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 4, 2015

A group of us stayed there for 3 days and this place needs a lot of work.The picture shown on the wedsite must have been there years ago. I must say the place was clean, but the things were old. We did not receive one hanger for our clothes neither lotion or even a bottle of shampoo. The only thing... More 

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We’re sorry that we didn’t meet your expectations. On the positive side, thank you for your comments about our food. Mystic Ridge is proud to serve authentic Caribbean cuisine in our restaurant and bar, Aquavue. We also appreciate your comments about Mystic Ridge’s unbeatable location: minutes from Mystic Mountain, Dunn’s River Falls, and many shops and restaurants. We hope to... More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2015

For travellers that hate the big resort all-inclusive mayhem, need some quiet and like to get out of the hotel and really explore, then this hotel fits the bill. You get a buffet breakfast that's sufficient and then you're on your own for your other meals - which I like because I explore around, find local restaurants to have different... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

171 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (25)
Viewed
Dining (14)
Viewed
View from room (13)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Bathroom (3)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Room/suite (9)
Viewed
Bathroom (3)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question