Ernest "Ernie" Smatt, owner of Shaw Park, needs some lessons in customer service and how not to "falsely advertise." The website boosts about several bars. In actuality, one bar is open at a time and there are only 2 bars. Plus, the bars run out of rum and do not stay open until their designated times unless you pay the... more

Small, friendly and quiet. This is one of the oldest resorts in Jamaica. It's kind of stepping back in time. The buffet has several choices at every meal; kind of like visiting friends who like to cook. A couple cruise ship tours came to thew resort while we were there; fun to people watch and the staff coped well with... more

I was a little worried after reading some of the reviews for this hotel but for the price we paid, it was well worth it. My first impression of the hotel was that it was a little bit dated but what made up for this was the fantastic service, amazing food and beautiful beach and ocean views. If you are... more

Dont go there. I had no hot water my whole time.I had 2 use another room or lose my balcony.It was scary at night goin down a long hallway up another flight of stairs.I had 2 keep returning the key after every shower.That was inconvient,Looked nothing like the website.Everything is old.The food and music was American I thought i was... more

This is not a 5 star resort, but is probably 1/2 the price of Sandals or Couples. If you are willing to put up with a few inconveniences you can save some money and have a great time. We arrived on a Saturday, and even though we had a confirmed reservation, the hotel was overbooked. They put us in a... more

Note: if you are one of those people who rate a hotel poorly based on one factor... then don't bother reading my review. Shaw Park is an awesome place to stay and very safe. Every room has a beach/ocean view (2nd and 3dr floors are the best and can leave windows open for ocean sounds while you sleep). Sure, it's... more

Old, tired, in need of serious renovations. Bathroom was grubby, tiles missing, no hot water for the most part, bedroom was old with mismatched furniture and decor, patio door windows were dirty. Food was passable, staff were attentive. Would not go back. We went with low expectations and were not disappointed. more

we had such a great time we're already talking about going back! expect older hotel but totally clean, great food, neat people...as americans, we're used to someone asking"can i help you?" will not happen...you have to tell the wait staff what you want as they walk by...but that was the ONLY downer. hoping our canadian friends will see this and... more

I stayed at Shaw Park in Feb. of 2010. Shaw park is definately 'good bang for your buck' if you are simply looking for a hotel to base yourself out of. There was a lack of fruit available, which seems strange given that they boast the 'Shaw Park Garden tour' (I suggested they plant some fruit trees!). Also, the only... more