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Sand Castles Resort

2.0 of 5
Hotel website
1 Main Street, Ocho Rios, Jamaica
Sand Castles Resort
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Ranked #23 of 41 Hotels in Ocho Rios
A recent review
5 of 5 stars Reviewed April 2, 2015
bima13
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258 reviews from our community

Traveler rating
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    53
    26
    80
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Southampton, New York
1 review
1 of 5 stars Reviewed 1 week ago

I have done a good deal of traveling and this place was by far the worst place I have ever stayed. Pulling up it appeared to be ok...wrong. We paid for 2 nights and left at 10 am the following morning after checking in because it was so bad. The room was filthy with stains all over the 2 "couches",... More 

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West Virginia, United States
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 14, 2015

We arrived for a ten night stay with five rooms booked. I went with apprehension about our stay as I called numerous times about our reservations to request an emailed confirmation. When prepaying 50 percent / $2950, I felt it was reasonable to receive a confirmation. I was not provided one. We arrived to be told they were not expecting... More 

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Travelers are raving about these Ocho Rios hotels

1 review
5 of 5 stars Reviewed April 2, 2015

My friend and I went to ochi stayed in this resort it was great! We were safe and could walk to the beach. Then we used Courtney Taylor Tours to travel around safely to see what the island had to offer on his birthday. Dean is the best safest driver, he works for Courtney Taylor, and will make you feel... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

This place was not only beautiful, but was in a great location. The rooms were very well kept. The staff was very nice and very friendly. Pauline the housekeeper was the best. I felt so at home. There was even a blender in our room. We even tipped the lifeguard because he kept such a clean pool and poolside that... More 

Was this review helpful? Yes 2
Faribault, Minnesota
Top Contributor
69 reviews 69 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 3, 2015

We had reservations at the rui but somehow they were given away... Tired and annoyed a little frightened because we brought cash thinking we were in all inclusive hotel. As panic was beginning to set in, our driver brought us here and told us to take peak... Manager was more then friendly and helpful in every-way!! They have very nice... More 

Was this review helpful? Yes 1
Winnipeg, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 21, 2015

There is a new manager at the Sandcastles and seems to be doing a better job than previous management. The pool area has been painted, new umbrellas nice cushions for the chairs as well the band stand was repainted with drapes on the sides. There is a BBQ at the outside bar still needs to be fired up! 2 New... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

We went to Ocho Rios the first week of Feb..... The owner neglected to tell us the check-in arrangements, so when we arrived at 6pm, the front desk said that they didn't know which apartment the owner had rented... We didn't have an international telephone, so thankfully the tour dest let us use their computer to email the owner through... More 

Was this review helpful? Yes 1
manitoba
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 25, 2015

The apt we rented in sandcastles had very nice surroundings they had lots of maintenace people always sprucing up the place. they kept the grounds areas very clean and pretty to look at staff was extremely friendly even tho we rented privately, we had full access to the pool - which was amazing- the life guard - sydney- was there... More 

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montreal
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2015

We recently returned from the Sand Castle and were really satisfied with the property. We were three in a 1 bedroom apartment and it was a decent size for 3 people. The room had a dining area, a kitchennette, a day bed and a closed bedroom with a king size bed. The apartment was spacious and clean...nothing fancy but for... More 

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MD, USA
Contributor
13 reviews 13 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 8, 2015

I booked the one bedroom apartment and found it very accommodating for myself, and my family. There was a bedroom fitted with a king sized bed and a separate living room with two single beds. There's also a kitchenette with all the appliances and dinner ware that you'll need. Free wi-fi is provided in the rooms and all around the... More 

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