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Sand Castles Resort

2.0 of 5
Hotel website
1 Main Street, Ocho Rios, Jamaica
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1 room 1 guest
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Sand Castles Resort
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268 Reviews from our TripAdvisor Community

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Traveler rating
    47
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    55
    26
    82
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50
46
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (74)
  • Jun-Aug only
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    (50)
  • Dec-Feb only
    (63)
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Boston, Massachusetts
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I rented a private Sandcastles condo a few weeks ago based on a referral from another Tripadvisor member. And I am so glad that I did. The condo that I usually rent in Turtle Beach Towers was booked. So I hoped and prayed that the Sandcastles condo would be at or above the level of comfort and cleanliness I expect.... More 

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Grand Cayman
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in under much confusion; we came in earlier in the day, saw the room and booked it, paid fully and then returned after lunch and were hot and tired having been on the road all day. The new staff member on duty could not find any paperwork pertaining to us and wanted us to fill it all out... More 

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Chapeco, SC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The cost benefit is very good, the room had everything we needed, good bed, good shower, kitchen, the location was excelent, ,near supermarket, KFC, Burger King, Margariteville, The pool area was very nice. The beach is right in from the hotel. Paulini is very helpful, i really liked,

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Neepawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Pool was kept in the best condition I've ever seen by Sidney the amazing pool guy he took a few minutes to tell us a bit about the area and nice places to eat ect above and beyond , the room was fine could have used a frying pan and a few pots but we bought those so it was... More 

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Boston, Massachusetts
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

check in flawless, friendly front desk staff, answer all question respectfully. clean room, landscaping beautiful, Food oh goodness what can I say but delicious, close to everything you could need, lots to do...................will be back...

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London, United Kingdom
1 review
1 of 5 stars Reviewed June 24, 2015

The management was very poor along with the staff. They moved me several times because they overbooked due to the Easter Holiday. They charged me a high rate based on my approval of the condo, what the management done was charge me a high rate then moved me into a below the rate I originally paid. The receptionist told me... More 

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Travelers are raving about these Ocho Rios hotels

Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

So, I've stayed twice at this hotel when visiting Jamaica. Staff are friendly, the apartment was clean and new bar area is good too. No complaints. Really good location, you're close enough to everything on the main high street, the beach has its own gate you can enter on and a short walk away from Magaritaville. Only downside is the... More 

Was this review helpful? Yes 1
Northampton, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 3, 2015

I have had a lot of problems with the bill I was overcharged several times but the incompetent reception staff. They phoned me to try and rectify it, and used my card without my permission to overcharge me again. Despite several emails and phone calls they still haven't sorted it out and their lack of customer service is unacceptable, no... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 28, 2015

The location is probably the best aspect about this "resort". It was right bam in the middle of the Ocho Rios town, which is a great place to move through for shopping (couple of malls and great priced stores), great food and wonderful attractions (such as Turtle River Park, Dunns River Falls, and Dolphin Cove). So the town was basically... More 

Was this review helpful? Yes 1
england
1 review
5 of 5 stars Reviewed May 27, 2015

Rented a private room in the hotel he was very clean, ample of sleeping area, cooker,table&chairs all the cooking utensils I needed, a powerful AC,ample room to hang clothes ,iron and ironing board,bar and swimming area on the complex as well as the whole beach just through the guarded gates. The staff were very friendly and helpful, loads of restaurants... More 

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