This hotel was recommended to me by people at the airport in Montego Bay. -Mildew on the floors and shower ( no hot water!!) -sheets were stained and had pubic hair from another guest and the room smelled. -Toilet was backed up with someones CRAP and it never worked right. -The staff was rude to me. -The restaurant charged me... more

Well we were in transit and needed something cheap and near the airport so this is what 2 of the people at the airport recommended. Only a few minutes from the airport and on arrival we were nervous as it looked a little bit down market but we thought we would have a look at the rooms. We have a... more

The hotel itself is in a great location for going into town and for the airport. The room was at the front and there were no windows to allow in any air so it got quite stuffy. There was a little window near the exit door but it was far away from where we were sleeping. The other available rooms... more

I stayed there for one night, whilst passing through on my way to Negril and I have to say I did not like the place at all. I had a pool side room and the room was disgusting, it smelt of stile cigarettes, and desperately needed a makeover. more

I stayed at the Hotel, for 18 days. My stay was ok, staff friendly. I felt safe. Staff honest. However. Miss G needs to make herself known to her guest, I never saw her. She also needs to do more repairs on her home, the door are old the shower curtins have mold. The fridge not working properly. They need... more

Stayed at Gloriana's whilst tavelling around the Island. It was very basic but for $3,200ja I couldn't complain. To be honest I felt sorry for the staff who often hanged around waiting to serve customers by the bar. I would have a chat with them to keep them sane- could see them withering in the heat. The rooms were very... more

The Hotel was very clean and have pleasant staff. However, I did not like when the housekeepers use the same water in the bucket to clean all their assigned rooms. That is not good hygiene. Sometime the water would be dirty and they use it from rooms to rooms. And the housekeepers don't even use gloves to wring out the... more

Hotel Goriana was ok. I mean just ok. The clerk at the front desk gave me the choice of two rooms. The bell man then brought me to one room and said "So here you are". I was confused and thought there was another room to look at and then he said there was only the room we were in.... more

Hotel Gloriana was awful. We had to stay there b/c our flight was cancelled due to Hurricane Gustav and could not fly home. The rooms were infested w/ insects (e.g. water roaches, mosquitos), the staff at the hotel were very rude. They stared at us and treated it in a very fake manner. The used words such as thankyou, excuse... more