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Hotel Riu Palace Jamaica

4.0 of 5 Mahoe Bay - Rose Hall, Montego Bay, Jamaica
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Hotel Riu Palace Jamaica
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Hotel Riu Palace Jamaica
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578 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this property on December 19th through Dec. 26..We had a very pleasant experience at this hotel ..Thanks to housekeeping, waiters, waitresses, cooks, entertainers for making our experience so memorable. A special thank you to the guys from lawn service for picking water coconuts for me.. Kenroy, Kenroy, Winston and the others whose name I dont remember also the... More 

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Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here from Dec 15 to Dec 22. Best service overall from every person working on this resort. Everyone was so kind from the servers, cooks, reception, entertainers, towel service, cleaners etc. Perfect size and place to just relax. Always something to do to have fun, even during the 2 days it rained while we were there. Close to the... More 

Was this review helpful? Yes 1
Chicago, Illinois
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was our first time in Jamaica, so we were not sure what to expect, however the Riu Palace was phenomenal. The restaurants were GREAT! (I especially liked the Italian & the Steakhouse - phenomenal lobster and chimichurri sauce). I wouldn't recommend the Krystal, awkward fusion joint, but 3 out of 4 isn't bad, haha. The only downside is you... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Been in most of the hotels in Jamaica and this is by far the best! The staff also stood out amongst all other hotels I have experienced and made all the little touches that others don't. Only rivalled by Sensatori in Negrill!!

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I just don't get why there are so many 5/4 star reviews on Trip Advisor for this hotel?? I think a good review has both pros and cons so here we go.... FOOD & RESTAURANT - not fresh - the snack bar food is prepared well in advance. I think they buy it from Costco and then give it a... More 

Was this review helpful? Yes 3
Boston, Massachusetts
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This particularly Riu hotel is adults only so if you don't have kids it's a perfect choice. The beach is clean and quiet, the water is perfect and the staff is just amazing. The rooms are spotless and the food is delicious. And if you want more activities and shows you can walk 2 minutes to go next door to... More 

Was this review helpful? Yes 2
Hamilton, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just returned from a week long stay at the Riu Palace and were thrilled by the value, quality of service, and overwhelming hospitality we received. The hotel itself is modern and chic, the grounds are well maintained and kept exceptionally clean. The rooms facing the interior courtyard and ocean are definitely a plus - and we were given an... More 

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Garden City, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

Short & Sweet: Four of us, two couples, stayed in mid-November 2014 and we had a blast. Kemar the Lobby Bar bartender was the greatest! No problems mon, (Roger That!) The Restaurants and buffet was over the top. We couldn’t have asked for a more helpful and friendly staff. The grounds are clean and well kept. The other guest we... More 

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Ottawa, Ontario
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This review is long overdue. My girlfriend and I stayed there last January 2014. It was only a few months after opening. It was our first time in Jamaica and definitely not our last. The staff we're amazing and so were the locals in general. We really enjoyed the ease of communication since most spoke english. The hotel was fresh,... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and its staff are an absolute delight. The hotel was opened one year ago and the enthusiasm of the staff is still one hundred percent. The hotel is modern, sparkling clean, and the food is as good as any high class restaurant. Special thanks to Nadine for excellent service at breakfast and always with a smile, Arlene for... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Riu Palace Jamaica

Address: Mahoe Bay - Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Riu Palace Jamaica 4*
Number of rooms: 238
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Hotel Style:
#6 Luxury Hotel in Montego Bay
#6 Top resorts Hotel in Montego Bay
#6 On the Beach Hotel in Montego Bay

1,419 photos of this hotel

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Pool/beach area (172)
Hotel & grounds (138)
Room/suite (125)
Dining (75)
View from room (41)
Family/play areas (5)
Bathroom (13)
Business center/function rooms (2)
Other (164)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (28)
Beach (37)
Infinity Pool (22)
Jacuzzi Suite (84)
Main Pool (38)
Restaurants and Bars (219)
Standard Double Garden View Room (85)
Standard King Courtyard View Room (83)
The Hotel (72)

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Hotel & grounds (4)
Other (13)
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