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The Gloucestershire Hotel

3.0 of 5 92 Gloucester Ave, Montego Bay, Jamaica
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The Gloucestershire Hotel
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The Gloucestershire Hotel
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242 reviews from our community

Traveler rating
    80
    76
    39
    15
    32
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30
58
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hyattsville, Maryland
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My first trip to Jamaica was spent on a resort in Nov 2014 I had a great time but I felt like I missed something being on the resort, now the resort was beautiful as well as the staff was great; however you don't get the real feel of the country being trapped behind gates. The extra luxury is nice,... More 

Was this review helpful? Yes 3
San Francisco, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great place on the "Hip Strip". Some advice: you can book tours with the hotel lady at this hotel (her prices are comparable to all others) Reggae Tours also good and local company I recommend you request Vernon (he is the best (Reggae Tours). Make sure you book Dunns River Falls with Catamaran (great times). Be sure to visit Negril... More 

Was this review helpful? Yes 2
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

:D Just reading your review lets me know you had a lot of good time staying with us. Your energy and memorable times comes shining right through your words, it makes me see all you enjoyed in a quick-flash recap. I can say we here at The Gloucestershire Hotel have done our jobs well and made your stay one to... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Spent some time in JA end of October - mid November this year. Hotel was satisfactory and we enjoyed the few days we were there. What I hadn't expected was the £219 bill being taken out of my account on the 11th December 2014!!!! A whole month after I thought I had paid. With the changes in currency, etc. I... More 

Was this review helpful? Yes
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

First, I thank you that even with your displeasure in one aspect, you took the time to state your enjoyment while being with us. In regards to the issue, I have queried it in the relevant departments and have been given relevant information in the matter. We have on file a copy of receipt of the transaction made and we... More 

Calgary, Alberta
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this place last minute and didn't know what to expect. The lobby was beautifully decorated and both the ladies at the front desk and the security guard were extremely friendly and helpful. The room was comfortable. The pool was a bit chilly but the kids still swam and they loved that the pool lights changed color at night!... More 

Was this review helpful? Yes 1
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

Thank you so much for your kind review, and for giving us the chance to host you (due to your booking). We are quite happy that you enjoyed yourself here. We hope to see you again soon. And on behalf of those front desk agent: "Thank you for coming." Have a Happy Holiday (Happy Christmas and New years) to you... More 

Kingston, Saint Andrew, Jamaica
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was simply awesome! Best customer service I have ever seen in the Hotel Industry! Great food! Good rooms for the price and they have other nice facilities to accommodate guests Also the internet is super fast. This is what a hotel really should be and I experienced it here. 10/10

Was this review helpful? Yes
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

Thank you so much for your review! We aim to deliver excellent service as befits the Jamaican hotel industry and it is The Gloucestershire Hotel's aim to always go that extra mile for our valued guest. We are happy that you came to us in your circumstance, that we made it all the more comfortable for you. We hope you... More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

I enjoyed my stay at this hotel. The staff was really friendly and the breakfast was great. The service is slow though. My room was nice and Doctor's Cave beach is cross the street. The hotel is also close to everything.

Was this review helpful? Yes 1
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

Thank you so very much for your kind review. We will set out to ensuring that your next visit with us, has youeven more delighted by our service. More 

Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed November 15, 2014

The only thing I can say nice is the common areas are cute. The rooms are old, smelly, and the shower was just like standing out in a drizzle of rain. Air conditioner was a joke. Every time we ask the girls for something at the front desk they laughed and giggled when we walked away. Who's running the place?... More 

Was this review helpful? Yes 1
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

Good day, Sir. On behalf of our staff and establishment, I do apologize for the less than satisfactory time you had here with us. I hope that we may receive another chance to show you our best side and to apologize in person for the time you had before. Thank you, also, that even with your displeasure, you were able... More 

Woodbury, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2014

I've stayed at this hotel on several occasions in the past, mostly for business. I went back there after more that two years and was still impressed with the warmth and professionalism of the staff. As usual, the rooms are clean and the ambiance is great! I always love eating right beside the waterfall by the dinning room. The hotel... More 

Was this review helpful? Yes 1
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

Thank you so much! We do aim to have tourists experience Jamaica even on a low budget. Three-star though we may be but our service is of the up most star rating, and we are quite delighted that you were able to come and experience it. Even on business, our goal is for you to have a memorable stay in... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

I stayed at this hotel in September after missing my flight. I stayed at a five star resort for five days and on the day to leave I missed my flight. I must say this hotel really is nice for the money. I fell in love with this place after the first 15 minutes. The staff is helpful and very... More 

Was this review helpful? Yes 2
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

We are so very glad and heartened by your review. We have always had it as our goal, to aim in the optimum satisfaction of our guests. Your review, and those like it, are the fuel and drive to what we like to do best - Guest satisfaction. Thank you so much for your kind words, and we hope to... More 

Charlotte
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 1, 2014

Since this was my first time to Jamaica I had no clue to the hotels or the area. I read previous reviews and one person said the hotel was European style hotel and that's what made me chose this hotel. Great value for the money. Close to everything on the Hip Strip. Food was great. Rooms were spacious, and clean... More 

Was this review helpful? Yes 4
GloucestershireHotel, Guest Relations Manager at The Gloucestershire Hotel, responded to this review

Thank you. We appreciate and are quite happy you took the time out to review about your happy time with us. As excellent service and delighted guests are our goals, we are pleased ourselves that we met your expectations in so many ways. If you can remember any names of those who stood out to you, please email us and... More 

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Additional Information about The Gloucestershire Hotel

Address: 92 Gloucester Ave, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Gloucestershire Hotel 3*
Number of rooms: 93
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Also Known As:
Gloustershire Hotel Montego Bay
Gloustershire Montego Bay

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