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Secrets Wild Orchid Montego Bay

4.5 of 5 Montego Bay, Jamaica
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#11 of 63 Hotels in Montego Bay
3,473 Reviews 4.5 of 5 stars
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Secrets Wild Orchid Montego Bay
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Secrets Wild Orchid Montego Bay
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3,473 reviews from our community

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    305
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180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Secrets Wild Orchid Montego Bay
See the most recent reviews
Tampa, Florida
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 31, 2010

The snorkeling was incredible as long as you went out on your own. The tours were limited in their scope. The view from the room was amazing and the weather was wonderful. The dining and bar staff were the most friendly people I have met and their service was wonderful. The pillows are so hard and uncomfortable and when you... More

Was this review helpful? Yes 2
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Hello, On behalf of the senior management team I would like to express sincere apologies for the many inefficiencies you experienced during your recent stay here. As our ultimate goal is to always meet and exceed our guests expectations, please be assured that we take your comments very seriously. As such, I have ensured that our Engineering Director & Housekeeping... More

Chester, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 30, 2010

best all inclusive so far! what a stay, from the moment you arrive, till your departure, the staff can't do enough for you... its that good, rooms were first class, the service aswel! the only one negative comment i would say is this! they should include free diving in the stay, if they are trying to compete with the likes... More

Was this review helpful? Yes 1
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, Warm and pleasant greetings from Secrets Resorts & Spas Montego Bay, Jamaica. On behalf of the senior management team we do thank you for the positive comments made; this is much appreciated and will certainly help us in our development moving forward.. We do hope that our Resort is in your plans for your future vacations and look... More

Columbia, South Carolina
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 28, 2010

Wild Orchid had some great points but for the price there was some major turn offs. The food service/ bar staf were excellent. The Jerk chicken at lunch from the Chicken man was excellent, chased the cart down everyday. Several dishes in the resturaunts were great ,the dessert lacked very badly. Upon our arrival we found that the room we... More

Was this review helpful? Yes 3
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Hello, On behalf of the senior management team I would like to express sincere apologies for the many inefficiencies and inadequacies you experienced during your recent stay here. As our ultimate goal is to always meet and exceed our guests expectations, please be assured that we take your comments very seriously. As such, I have ensured that our Housekeeping Manager... More

Aberdeen
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 27, 2010

First of all I had a great holiday. We had a few rainy days that meant we could just chill and take advantage of the room service. Perfect. The sunsets, lightening and thunder were an experience. We've stayed in a few all inclusive resorts now -Occidental in Playa De Carmen and Excellence Punta Cana in the Domincan. SWO rates better... More

Was this review helpful? Yes 1
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Hello, On behalf of the senior management team I would like to express sincere apologies for the many inefficiencies and inadequacies you experienced during your recent stay here. As our ultimate goal is to always meet and exceed our guests expectations, please be assured that we take your comments very seriously. As such, I have ensured that our Housekeeping Manager... More

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2010

I've never written a review, but really wanted to write one on this resort. I'm comparing it to Riu Negril (3 years ago) and Grand Palladium (6 months ago). Overall, this resort is much nicer looking - different rating scale on the look of the room / look of restaurants, sunbeds etc. It just looked nicer. Rooms - gorgeous and... More

Was this review helpful? Yes 1
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, Warm and pleasant greetings from Secrets Resorts & Spas Montego Bay, Jamaica. On behalf of the senior management team we do thank you for the positive comments made; this is much appreciated and will certainly help us in our development moving forward.. We do hope that our Resort is in your plans for your future vacations and look... More

East Peoria, Illinois
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 26, 2010

I was one of five women (ages 29-56) that stayed at Secret's Wild Orchid Resort in Montego Bay, Jamaica in mid October. The resort is really beautiful and very clean. Every where you went, every day, you ran into several people picking up and cleaning to keep the place spotless. The beach and pool areas were great. There were a... More

Was this review helpful? Yes 1
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, Warm and pleasant greetings from Secrets Resorts & Spas Montego Bay, Jamaica. On behalf of the senior management team we do thank you for the positive comments made; this is much appreciated and will certainly help us in our development moving forward.. We do hope that our Resort is in your plans for your future vacations and look... More

Canonsburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2010

My Wife &I recently returned from a Trip to Montego Bay, Jamaica. This was our third trip to The Island, and first stay in Montego Bay. We have stayed at two other Secrets resorts and have been very pleased and Secrets Wild Orchid did not disappoint. the resort is new this year and still have some minors issues to work... More

Was this review helpful? Yes 1
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, Warm and pleasant greetings from Secrets Resorts & Spas Montego Bay, Jamaica. On behalf of the senior management team we do thank you for the positive comments made; this is much appreciated and will certainly help us in our development moving forward.. We do hope that our Resort is in your plans for your future vacations and look... More

Roanoke, VA
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 25, 2010

Resort is very nice for Jamaica. The French restaurant was by FAR the best food we found on the resort and Claudia was possibly the best waitress we have EVER had ANYWHERE. Would definitely return to Wild Orchid. Recommend keeping the temperature really cool in your room to keep the mosquitoes out! (Our room seemed to be the only one... More

Was this review helpful? Yes
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, Warm and pleasant greetings from Secrets Resorts & Spas Montego Bay, Jamaica. On behalf of the senior management team we do thank you for the positive comments made; this is much appreciated and will certainly help us in our development moving forward.. We do hope that our Resort is in your plans for your future vacations and look... More

Vail, CO
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 25, 2010

It is very unfortunate that theft ruined our vacation. Our check-in was fabulous, Hopeton our bellman was wonderful and informative. Lovely beach on the preferred side that either side can use and fab view of the bay. It's a very relaxing location if you don't get too caught up in trying to get things done in a hurry. As many... More

Was this review helpful? Yes 5
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, On behalf of the senior management team I would like to express sincere apologies for the loss of your phone during your recent stay at our Resort. We want to assure you we do take the matter of theft as an extremely serious offense and treat it with the utmost priority as once there is confirmation of such... More

ILLINOIS
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2010 via mobile

I can not say enough about The Wild Orchid. You are imeadiatley greeted by Uroy, The Best, to get you a cold beverage of your choice. You then are sat to relax until it is your turn to check-in which takes minutes. My room was spectacular. I like that the restroom is separate from room. The shower stall and toilet... More

Was this review helpful? Yes 1
Econcierge_Assistant, E-Concierge Administrative Assistant at Secrets Wild Orchid Montego Bay, responded to this review

Good day, Warm and pleasant greetings from Secrets Resorts & Spas Montego Bay, Jamaica. On behalf of the senior management team we do thank you for the positive comments made; this is much appreciated and will certainly help us in our development moving forward.. We do hope that our Resort is in your plans for your future vacations and look... More

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(92)
  • Room service(63)
  • Very nice(50)
  • Piano Bar(42)
  • World cafe(34)
  • Preferred club(33)
  • Great time(25)
  • French restaurants(21)
  • Blue Mountain(18)
  • Breakfast buffet(17)

Additional Information about Secrets Wild Orchid Montego Bay

Address: Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

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