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Secrets Wild Orchid Montego Bay

4.5 of 5 Montego Bay, Jamaica
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#11 of 63 Hotels in Montego Bay
3,474 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Secrets Wild Orchid Montego Bay
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Secrets Wild Orchid Montego Bay
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3,474 reviews from our community

Traveler rating
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    305
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181
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Secrets Wild Orchid Montego Bay
See the most recent reviews
Moses Lake, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2011

WOW. The service was excellent from top to bottom. The room was great very comfortable clean and what a view. We came here not expecting a 4th of July party boy were we wrong! The entertainment staff put on a great party from banners, balloons and a big bbq with great food and drinks, The parade started the party, and... More

Was this review helpful? Yes 2
Miami
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 7, 2011

Please do not listen to the negative comments regarding this property. I am so glad I did not listen to them and decided to take the plunge and listen to the POSITIVE comments. My husband and I celebrated our 1 year anniversary at SWO and had a WONDERFUL time! The rooms are magnificent, the staff attentive and friendly and the... More

Was this review helpful? Yes 1
West Chester, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2011

My mom and I just returned home from our 2nd visit to Secrets Wild Orchid. What an amazing trip! This hotel tops the charts and the best part about it is the staff. Since this was our second time there many of staff members recognized us and once again made us feel like family. From the bellman (Uroy and Hopeton),... More

Was this review helpful? Yes 1
Saint Louis, Missouri
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2011

Our group of 7 visited Wild Orchid June 22-29. Check in: We arrived at the airport where the Apple staff was ready to load us up on the bus. Several in the group got a beer at the bar and we loaded up. The 15 minute trip was great. Upon arrival around 12:30 we were immediately given cool wet towels... More

Was this review helpful? Yes 3
maplesville,al
Senior Reviewer
7 reviews 7 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 6, 2011

My husband and I arrived at Secrets around 1pm on Saturday June 18, 2011. Our room was not quite ready, so we ate lunch at the World Café and spent about 30 minutes exploring the property. We went back around 2pm and our room was ready. Lance and Abbie Gail, at the Secrets Wild Orchid preferred club desk, were professional... More

Was this review helpful? Yes 3
NEW YORK CITY
1 review
5 of 5 stars Reviewed July 5, 2011

I recently stay @ S.W.O words are not enough to express my feelings, I felt like royalty, from the presentation as you enter to the garden settings, the pool, & the beach, every where was nice & clean, so let me start @ the beginning a young lady kayla with her beautiful smile & a wonderful staff thank you all,... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2011 via mobile

My husband and I stayed at Secrets Wild Orchid Montego Bay for 1 week and enjoyed everything about the resort. To start things off, our trip to the resort was only 15 mins tops, The check-in process didn't take no time at all, very friendly staff . We stayed in the ocean view swim out room with a jaccuzi room,... More

Was this review helpful? Yes 2
Jacksonville, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2011

Jamaica welcomed us with a rainstorm. After an unexpected delay due to the rain and JTL trying to maximize their revenue we were on our way to Secrets. From the moment my husband and I entered the gates of Secrets Wild Orchid we felt at home. Joseph welcomed us off the bus and from that moment we felt like family... More

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Lawrenceburg, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2011

We recently returned to SWO for our 1 year anniversary after having been married there last year. Again, I must say I am truly humbled by the beauty of the resort as well as friendliness of the staff! Many of the staff welcomed us with open arms along with remembering our names. The extras that were added since last year... More

Was this review helpful? Yes 2
Bainbridge, Georgia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2011

We had a wonderful time. We did have an issue with getting checked in. We had requested early checkin but it was after 3 when we got to our room. I was understanding for a resort that is so busy. When we went up to our room, it was still being cleaned. The guy went back downstairs and immediately came... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(92)
  • Room service(63)
  • Very nice(50)
  • Piano Bar(42)
  • World cafe(34)
  • Preferred club(33)
  • Great time(25)
  • French restaurants(21)
  • Blue Mountain(18)
  • Breakfast buffet(17)

Additional Information about Secrets Wild Orchid Montego Bay

Address: Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

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