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Secrets Wild Orchid Montego Bay

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Montego Bay, Jamaica
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Secrets Wild Orchid Montego Bay
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Secrets Wild Orchid Montego Bay
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4,170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Secrets Wild Orchid Montego Bay
See the most recent reviews
Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

This was a wonderful resort!! The rooms are gorgeous and clean. The staff are also very friendly and helpful. Nadia was great at check-in and Kareena was wonderful at check-out. We stayed for four days which wasn't nearly enough. Cassie that does the entertainment at the pool was extremely friendly! We would go back to this resort.

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hornell ny
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 8, 2013

This is our 5 th time going back to Secrets Wild Orchid, we travel alot of know what is good and bad, there is nothing bad that this location and resort.The beach is great, the service and food is wonderfull and the resort is very pretty and open.Every staff member is there to make sure you are happy,doesn't matter what... More 

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Schuylkill Haven, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 8, 2013

My wife and I went to Secrets Wild Orchid for our vacation and her birthday and just returned 7/7/13. We have been to other places but never have we been to one where the people are so nice and fun to be around. The staff is the best we have ever been around as well. We met Kareshia and Andrew... More 

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Fairhaven, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

My wife and I brought our son and daughter-in-law for an eight day vacation. Upon arriving Damien took care of our luggage and put us at ease. I was amazed because I ran into him a few days later in the evening and though he didn't remember my name, he did remember the day he helped us with our luggage.... More 

Was this review helpful? Yes 1
Orchard Park, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2013

The Resort is beautiful.The staff is excellent.The beach is very nice.The rooms are nice. The cleaning staff did great. The dinner on the beach was the best dinner we had.The waiter had to get the food from across the resort but managed to get it there hot. But other than that... plan on eating jerk chicken from the grumpy cart... More 

Was this review helpful? Yes 1
Point Richmond, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2013

My husband and I went to Secrets Wild Orchid in Jamaica for our anniversary for four nights. Let me say that from the minute we arrived to the resort it was amazing. The staff from front desk to housekeeping, to the restaurants were kind, hospitable, and went above and beyond to make our experience amazing. The rooms are new and... More 

Was this review helpful? Yes 3
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2013

I am giving this four stars because of the check-in process. They couldn't find my reservation, and it took over an hour. Aside from that, it was a wonderful place. The staff were all very friendly, and the beach and pool were gorgeous. I visited for a wedding, and was not asked about a vacation club, nor did I find... More 

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New Ringgold, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2013

Just returned 7/6/13. What a wonderful place- snorkeling right off the private beach, clean, great food (best restaurants were The Bordeaux and The Seaside Grill). The help was friendly and very accommodating- really liked Taniesha at the Seaside Grill- she was a great waitress, friendly and really helped make our stay that much better! The place itself was well organized... More 

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SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: Guests’ satisfaction is of utmost importance to us and reading your review does make us feel satisfied to know that our aim was accomplished. We are happy that you had a great time and were able to enjoy and appreciate different areas and people at our resort. We do take much pride in creating the right environment... More 

Algona, Iowa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2013

My husband and I stayed at Secrets Wild Orchid at the end of June for our wedding and honeymoon. We had the most wonderful time. This was our first time in the Caribbean and our first time in an all-inclusive resort. We loved the happy go lucky, laid back attitude and unlike some of the other reviewers, we were not... More 

Was this review helpful? Yes 1
Tucson
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 6, 2013

We stayed at Secrets Wild Orchid at the end of June into July for 6 days. The weather was a little muggy, it was the rainy season, but it only rained 2 days during our trip. We stayed in the Preferred Club Master Suite/w butler service (Room 1407) which was amazing. This upgrade was well worth the price. The food... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Jerk chicken(85)
  • Room service(60)
  • Very nice(44)
  • Piano Bar(39)
  • World cafe(29)
  • Preferred club(26)
  • Great time(20)
  • French restaurants(19)
  • Blue Mountain(16)
  • Breakfast buffet(16)
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Beach (72)
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Pool (76)
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Preferred Club Pool (51)
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The Hotel (90)

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