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Secrets Wild Orchid Montego Bay

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Montego Bay, Jamaica
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1 room 1 adult
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Secrets Wild Orchid Montego Bay
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5,035 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Wild Orchid Montego Bay
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Malvern, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

My wife and I stayed at the Wild Orchid for 4 nights (6/4-6/8). We were a part of a group, and stayed in the Preferred Section. It was nice because we could choose to enjoy the more quiet reserved pool/beach, and the main pool/bar areas were just a short minute or two walk. The staff was terrific the entire stay...smiles,... More 

Helpful?
1 Thank rfs2510
New York City, New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 8, 2014

If you are planning your dream trip to Jamaica, this is a good option. I celebrated my birthday here, although I was alone, it was worth the trip. I'm definitely considering to go back with my new Beau! I’ll just have to pay a little more for exactly what I want. The food was good most of the time! If... More 

Helpful?
2 Thank sheilarenee
Saint Louis, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

My wife and I spent 6 days at the Secret's Wild Orchid resort in Jamaica. From the check in, to Therese our concierge who led us through everything including a special chef's table dinner, the service was impeccable. Food was excellent all around, we stuck to seafood and Jamaican flavors whenever possible. We upgraded to an Ocean View Junior suite... More 

Helpful?
3 Thank Ozdocgp
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 5, 2014

My husband and I decided to go back home to celebrate our 25th Anniversary and what a celebration it was all because of the resort chosen!! We have been to many resorts in Jamaica, but this is definitely was the best we've experienced! We chose to splurge and stayed on the PREFERRED section for 8 days, it was absolutely blissful.... More 

Helpful?
6 Thank Dawn G
Broomall, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 5, 2014

This is our second visit to the Wild Orchid and can't say enough about the resort. My son was married there on May 27th at the Secrets St. James and let me tell you it was the most beautiful wedding anyone could ever imagine. First of all Isabel at the Wild Orchid was so instrumental in making us feel like... More 

Helpful?
2 Thank hummingbird319
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: We are ever so grateful that you chose to visit our resort a second time around. It was certainly a pleasure to have helped in creating more special memories for you and your family, especially your newly married son. I can only image that you all had a wonderful time. Thank you for sharing your review of... More 

Boston, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2014

This was the best vacation ever! My husband and I stayed in the Wild Orchid Preferred Club. As soon as we arrived all we heard was, "welcome home." And it sure felt way better than home. From the staff's helpfulness, alertness, hospitality, consideration and positive energy we truly were able to relax and enjoy our vacation to the fullest. The... More 

Helpful?
3 Thank Marissa K
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 4, 2014

Well let me just say it took a wonderful resort and wonderful people for me to write this review for our first time stay at Secrets Wild Orchid. For the past few years we have been staying at Excellence Playa Mujeres in Cancun and let me tell you the scorecard was running the entire week we were there and Secrets... More 

Helpful?
8 Thank Kelly P
Spring, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2014

My wife and I are from Spring, TX and we typically travel to a resort once a year. After 20 years of staying at various resorts we were very impressed by Secrets Wild Orchid. The staff was the most friendly and helpful group of people that we have ever encountered at a resort. In particular, Diedre at the front desk... More 

Helpful?
1 Thank Jim D
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: It really great to note that you were impressed with our resort overall and took the time to post your review. Your highlight of Deidre and Cherese is greatly appreciated as well as your recommendation of our resort to others. Thank you for sharing your review with us and please do come again. Best Regards, Christina Smith... More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

This was my husband and I's first trip to Jamaica and let me tell you it was by far the best vacation we have taken! We travel quite a bit and have been to Mexico, Dominican Republic, St. Lucia etc, but the Secrets Wild Orchid in Jamaica was a top notch experience. We decided to stay in the preferred club... More 

Helpful?
3 Thank Ashley C
Toronto, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 3, 2014

The resort is lovely and all went smoothly from beginning to end. One area that the resort totally exceeded all expectations was in customer service. everyone was lovely and helpful and a special shout out goes to Mackenie who really made our holiday special!

Helpful?
1 Thank lynnmay
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: I am pleased to note that you enjoyed your vacation from start to finish. It is particularly pleasing that your expectations were exceeded where customer service is concerned as much importance is given to this among other key areas of our operation. Your special mention of Mackenie is much appreciated as well and has been shared with... More 

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