We'd never been to an all-inclusive, but we loved it. It's such a benefit not to worry about where you'll eat next, especially in an unfamiliar country. The pools are beautiful, the location is private and the rooms are quite nice. For your anniversary, they put a banner on your door and scatter rose petals across the floor and bed--very... More

Pros: Great food, plenty of drinks, great service. (Mark, waiter at Himitsu, was so good, we came back to sit in his section on 3 separate nights. Kimberly, part of the entertainment team, keep things exciting for us the whole time) Cons: Our swim out room seemed a bit unfinished. Drywall wasn't properly sanded, painting was sloppy, shower leaked. Nothing... More

Of all the places my wife and I have been, this is by far the best place! Service was amazing, food was superb and accomodations are very modern. We stayed here when they were open and still working out the kinks. All I can say is WOW!! We loved it and will return again!

This vacation was exactly what I wanted it to be. Service: I've never seen staff try so hard to make guests happy and accomodate them. From the person who picked us up at the airport, to check-in, room service, restaurant servers, restaurant managers, cleaning people, tour guides, etc... The staff were awesome. Check-in: When we walked into the lobby, someone... More

After eight days at Secrets Wild Orchid (6/13-6/20), I can conclude that Secrets just doesn’t get what an experienced traveler wants. The attitude of management is, (and I quote manager Devon) “If there’s another problem, just call me and I’ll fix it.” What he and Secrets Management don’t realize is that I shouldn’t be having these problems in the first... More

This was my first stay at an all-inclusive and I really wasn't sure what to expect, especially since the early reviews were not very good. I was pleasantly surprised, but never see this resort being what I would consider five star. I will start with issues others have mentioned. We had no problems with check-in, maid service or room service.... More

Definately recommend this resort. Me and my husband had noting but a wonderful time and couldn't ask for more! The staff was excellent. Yes we got off our plane and had a 2 hour wait to get our room however, we got us a drink ate lunch and had so much fun before we got our room. We learned alot... More

We stayed June 5-10 at WO. When we arrived at around 10am, our room was immediately available. THe room was beautiful and overlooked the pool/ocean. There was a foul odor in the room that seemed to last all day. The fridge never seemed to cool anything. The beach was great and so were the pools. The staff was a work... More

My husband and I went here for our honeymoon and it was amazing! I have never experienced a more amazing trip. We arrived on a Thursday & left the following Tuesday. it was so relaxing and quiet by the rooms but down by the restaurants they had live entertainment every night so there was something for everyone. They also had... More