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Secrets Wild Orchid Montego Bay

4.5 of 5 Montego Bay, Jamaica
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#11 of 63 Hotels in Montego Bay
3,473 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Secrets Wild Orchid Montego Bay
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Secrets Wild Orchid Montego Bay
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3,473 reviews from our community

Traveler rating
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    305
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180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Secrets Montego Bay is a perfect honeymoon destination. After months of researching where would suit us we decided that Secrets Montego Bay was exactly what we were looking for and we weren't disappointed. With the exception of one or two minor hiccups, which were dealt with effectively and efficiently we had the most amazing time. We opted to upgrade to... More

Was this review helpful? Yes 3
Holly Springs, North Carolina, United States
1 review
4 of 5 stars Reviewed yesterday NEW

My new husband and I stayed at Secrets Wild Orchid for our honeymoon in May 2014. The resort was amazing and the staff were as friendly as they could possibly be! The food was mostly great too; a couple of the restaurants were sub-par at best. Checkin was a nightmare though - we had to wait 3 hours for our... More

Was this review helpful? Yes 1
Windsor, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

WOW!!!!!!!! top notch place, food and everything else........... A special thanks to Caulette and the amazing staff. We spent 10 days and it was like heaven let me tell you, Hello Happy Feet lol. If you are looking for the place to call home away from home well this is paradise not home let me tell. The beach and water... More

Was this review helpful? Yes 4
London, Ontario
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed yesterday NEW

Secrets Wild Orchid is our favourite resort in Jamaica. We recently returned from a third wonderful week there in the WO preferred club, which is quiet and has a lovely lounge area with food and drink. The preferred club beach is beautiful, with drink service, towels from 6 am, bottles of water in ice, good chaises always available. The resort... More

Was this review helpful? Yes 3
Brampton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited Secrets Wild Orchid on September 4-11. Overall my stay was very average. The customer service was terrific as I was greeted with a lot of energy from Omar. "Welcome home" was the greeting I received. Check in was efficient, and the employees seem to like their job. The food was decent, and they had some Jamaican options. The... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed 2 days ago NEW

This all inclusive needs work on its customer service. Housekeeping shows up whenever they feel like, the staff at hotel can't be bothered, and I walked into my room and there were two people evaluating the wifi in the middle of my stay ( not invited ). The best part is the chicken guy on the beach. We have stayed... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I came here for our honeymoon 9/21-9/27. We stayed in the preferred club junior suite. It was beautiful and the staff deserves awards for their friendliness and hospitality. Every staff member goes above and beyond to make sure your stay is as enjoyable as possible. One of our favorite employees was Chris at the Sugar Reef bar;... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was one of the best ever; much can be attributed to the wonderful staff: * Concierge staff -- superb job! Made our stay wonderful with the attention to detail. From the time we arrived and stepped out of the car (Owen) assisted us to ensure we were checked in properly by directing us to the appropriate staff members, of... More

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This was a wonderful experience. all of the staff was super friendly and helpful. I bought an all inclusive package and I'm glad I did! The resort felt extremely safe. I didn't feel like I had to stay on the resort though, as they had plenty of resources for adventures off of the resort (I went zip lining, on the... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Apparently the staff and management are trained to Wow the customers! Every minute of the day the made our stay a 5 star experience. The wait staff at the World Cafe (Itasche & Robert) served me like I was the only person in the placed! One of the best breakfast buffets I have ever experience! All of the restaurants on... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(92)
  • Room service(63)
  • Very nice(50)
  • Piano Bar(42)
  • World cafe(34)
  • Preferred club(33)
  • Great time(25)
  • French restaurants(21)
  • Blue Mountain(18)
  • Breakfast buffet(17)

Additional Information about Secrets Wild Orchid Montego Bay

Address: Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Number of rooms: 350
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

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