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Secrets Wild Orchid Montego Bay

4.5 of 5 Montego Bay, Jamaica
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Certificate of Excellence 2014
Secrets Wild Orchid Montego Bay
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Secrets Wild Orchid Montego Bay
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3,559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skillman, New Jersey, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had the privelege of traveling here for 5 days, 1 of which included a wedding ceremony. Beautiful beach, pools, restaurants, rooms. Meticulous attention to detail and to cleanliness. Staff was friendly, service great, staff really went out of their way to make sure you were happy if there was an issue. Only thing I would complain about is check-in service.... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We returned from SWO on 13th October after a two week holiday. After last years holiday at Secrets Capri Mexico we were really looking forward to this, we paid alot more and upgraded to PC privileges. When we arrived we were really surprised not to be welcomed by a cold towel /drink as this is normally what you would expect,we... More

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Sheffield, United Kingdom
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

We have returned from secrets WO after staying there for 21 nights and what can I say, well to be honest it is such a shame that such a beautiful, clean and well maintained complex is let down by such poor service. We go to the caribbean every year and always stay in 5 star hotels so its not like... More

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Oklahoma City, Oklahoma
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I celebrated our ten year anniversary at Wild Orchid last week. We have stayed at several all-inclusive resorts in the Caribbean, and this property takes the cake. Natalya and Camille at check-in made us feel instantly welcome, went above and beyond to answer our questions/re-arrange our departure transport, and coordinated our reservations at the spa and hibachi... More

Was this review helpful? Yes 4
Norcross, Georgia
Top Contributor
78 reviews 78 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Wild Orchid Preferred Club. Our room was amazing, loved the decor, the jetted tub and wonderful shower. The staff was exceptional and very helpful. Food and drinks were always available and pretty good. There is several restaurants on this resort, plus a piano bar and nightclub where we heard the worst karaoke singers in our lives....it... More

Was this review helpful? Yes 3
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful trip from start to finish! From Joseph and Hopeton greeting us as we arrived to O'Shane serving us at lunch, Miguel serenading us at breakfast, Colleen kept our room immaculate, and Marlon cooking the BEST hibachi our stay here was FANTASTIC! Our wedding was just the two of us but could not have been more perfect! Every detail was... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our first trip to Jamaica - easy 20 minute taxi from the airport. Great warm welcome with a drink, easy checkin without the hectic feeling of a big resort lobby. Upgraded to the Preferred section - which is very quiet, and as it's own small pool and beach. Room was big, modern and super clean. Food is was good and... More

Was this review helpful? Yes 1
Belleville, Illinois
17 reviews 17 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here October 16-20, 2014. I was by myself in a wheelchair. I expected little assistance and did not count on it, but was amazed with how caring the staff was, how often doors were opened, how many offered help, and didn't just walk away when I said I was fine - they stayed to assist making sure I... More

Was this review helpful? Yes 3
Watford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I Have already written a review but forgot ...very importantly to mention a lady whom actually addressed my only gripe but diminished it before it actually became a problem. MARLENE DIXON If you are able to read this..THANK YOU. I was fussing about a t/shirt that I had won and this lady saw to it that this customer did not... More

Was this review helpful? Yes 2
Brooklyn, New York, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

First of all, this is my first ever review and I couldn't wait to get a chance to do it because there is so much I want to share about this amazing resort! I feel like when I did my research (and I did plenty) there was so much more that I didn't know about until I got to the... More

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(92)
  • Room service(63)
  • Very nice(50)
  • Piano Bar(42)
  • World cafe(34)
  • Preferred club(33)
  • Great time(25)
  • French restaurants(21)
  • Blue Mountain(18)
  • Breakfast buffet(17)

Additional Information about Secrets Wild Orchid Montego Bay

Address: Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Number of rooms: 350
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

4,754 photos of this hotel

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Bathroom (61)
Room/suite (448)
Hotel & grounds (582)
Dining (222)
Pool/beach area (756)
View from room (317)
Family/play areas (9)
Business center/function rooms (22)
Videos (2)
Other (1435)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (882)
Amenities (191)
Beach (72)
Pool (76)
Preferred Club Master Suite (135)
Preferred Club Pool (51)
Preferred Club Swim-Out Room (92)
Restaurants and Bars (175)
The Hotel (90)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
Business center/function rooms (1)
Dining (1)
Pool/beach area (2)
Room/suite (7)
Other (3)
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