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Secrets St James

4.5 of 5 Lot A59 Freeport, Montego Bay, Jamaica
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#10 of 63 Hotels in Montego Bay
3,460 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Secrets St James
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Secrets St James
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3,460 reviews from our community

Traveler rating
    2,298
    757
    272
    75
    58
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190
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82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,321)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I spent 10 days at St James with my partner. Hotel room was great, bed very comfortable. Pool and Beach were stunning and well looked after. Food in the restaurants and cocktails at the bar were 10 out of 10. St James is one of the four buildings in the Secrets Resort. The other is Wild Orchids and then a... More

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Somerset, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I am in LOVE with this resort! Delicious food, beautiful grounds, and very clean. The staff is very friendly and attentive. Especially the entertainment staff Ali and Mello were very inspiring and entertaining. The resort is very romantic. It is a great choice for rekindling the romance in your relationship. The rooms are beautifully designed for romance with hot tub,... More

Was this review helpful? Yes 1
Douglas, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from st james staying there for 2 weeks. Unfortunately i got a chest infection the first day there but i tried to not let it get me down. The staff were fantastic and go out their way for you.my only down sides to this hotel are :- theres no doctor just a nurse who cant write prescriptions so... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed here in September and had a fabulous time. The property has a wide choice of restaurants and bars. The staff are extremely friendly and rooms are a great size with lots of luxury. The property is beautiful and is in a very good location. We will definitely return here. The entertainment was great and we... More

Was this review helpful? Yes 2
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful resort and staff especially Xavier and the bell boy Chris. We were upgraded to preferred and repeat guest status with banners of both occasions on the door. Best bed ever. We stayed in three Secrets properties in Mexico. Jamaica St James was our favorite. Stayed Labor Day week for 7 nights. Great butler service with Patrick and Travis they... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The resort had fantastic service provided by an amazingly friendly and fun staff. Very Clean and well maintained resort and hotel rooms. The maid service was great and very attentive. There were plenty of free activities such as snorkeling and paddle boarding and entertainment at the resort for everyone. The food was overall good and had many dining options.

Was this review helpful? Yes 1
Ypsilanti, Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the place to be. Excellent service throughout. This place was spotless. The atmosphere was great! Secrets Wild Orchard is right next door and is connected for you to enjoy there amenities for free as well. Each has their own main pool and one hot tube. There is about 6 restaurants. The food is great! Wifi is free. The... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Myself and 4 other ladies enjoyed our stay at the Secrets St. James. We enjoyed the view and rooms were beautiful. We met a few of the people that worked that and they were all very nice. Terron Hewitt one of the managers there was very accommodating. If you ever go there you must try the jerk chicken off the... More

Was this review helpful? Yes 1
Leeds UK
Contributor
15 reviews 15 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved the hotel, food, drink, staff and the entertainment. As we travelled from England, we stayed for two lovely weeks. Our favourite restaurant was the Italian Portofino and had a lovely waitress called Sharon that looked after us and the manager was always welcoming. Food was lovely in there and can recommend the pasta dishes. We went to the... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed 3rd to the 14th of sep at st james prefered,check in took 30 minutes to which we were shown to our room with faulty curtains and a broken toilet apart from that the room was ok ,we asked for a ocean view you could just see between the palm trees.The food was ok with the french being our... More

Was this review helpful? Yes 1
SWO_STJconcierge, Manager at Secrets St James, responded to this review

Dear Valued Guest: Further to your recent stay at our resort and in respect of your areas of discontent outlined, we do appreciate your feedback about your experience. The vast majority of our guests does review us positively but does not lessen the importance of your issues encountered. We do regret that your experience was not in-keeping with our usual... More

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(106)
  • Room service(60)
  • Wild Orchid(58)
  • Very nice(50)
  • Piano Bar(49)
  • Preferred club(26)
  • World cafe(25)
  • Great time(17)
  • Blue Mountain(16)
  • Top shelf(8)

Additional Information about Secrets St James

Address: Lot A59 Freeport, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets St James 4.5*
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Also Known As:
Secrets St James Hotel Montego Bay

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Amenities (182)
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Junior Suite Oceanview (82)
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The Hotel (69)

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