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Secrets St James

4.5 of 5 Lot A59 Freeport, Montego Bay, Jamaica
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#10 of 63 Hotels in Montego Bay
3,486 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Secrets St James
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Secrets St James
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3,486 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,331)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
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Toronto, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had the best vacation at secrets St. James and it even rained EVERY day!!!. The staff was amazing. They ALL went out of their way to make our vacation enjoyable. The food exceeded our expectations. The Italian was our favorite. The drinks were amazing. Our top drinks were Bob Marley, Jamaican Smile and Dirty Banana. The bed was so... More

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Nashville, Tennessee, USA
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I just returned from a 4 night stay at this hotel. This is only the second all-inclusive I have been to and it far exceeded my previous experience in the Bahamas. The hotel staff is amazingly friendly, outgoing and helpful. The grounds were beautiful. The restaurants were good. It was a relaxing vacation and I wouldn't hesitate... More

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St. Louis, Missouri, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Be prepared to have the time of your life at this resort. I was there in September for 6 days. The resort was beautiful and cleaned everyday. The garden staff and grounds keepers do a wonderful job. The food was fantastic in every restaurant. I never had to wait for service in any restaurant or bar. Room service was quick... More

Was this review helpful? Yes 2
arlington va
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned home from our extra long weekend at Secrets St. James last night. We spent four nights at the resort and had a fantastic time. We had been to another resort in Montego Bay and we didn't care for the beach so we were hesitant to go back. However after reviewing our options and seeing... More

Was this review helpful? Yes 2
Southern Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just wanted to give a short review for this resort! Our daughter recently got married at this resort and we could not have asked for anything better. The Jamaican people are so hospitable and in my opinion, the resort was the perfect setting. Thank you for taking such good care of all of us! I also wanted to give a... More

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Sleaford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

What an exceptional hotel providing us with a memorable holiday, made all the more by the fantastic hotel staff at Secrets St James. The Hotel food was without question the best I've ever had (and I have been on some exotic holidays). The cleanliness of ALL areas and the attention to detail by each and every member of staff was... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second time visiting Secrets St James and we had high hopes based on our first visit. It's safe to say that our second visit was even more wonderful than the first. The rooms - Great size, modern, cleaned on a daily basis, free mini bar, great views, large comfy bed and strong air conditioning which is needed!... More

Was this review helpful? Yes 2
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This was the worst trip I have ever experienced. As to be expected for a resort that is all inclusive I suppose. The food service was mainly buffet, and poor quality buffet at that. Scrambled eggs with egg shells included NO EXTRA CHARGE. If you are a couple looking for a cheap option for a hotel, you will be served... More

Was this review helpful? Yes 7
New York City, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been frequenting all-inclusive, adults only, high end resorts for more than 15 years, including Iberostar, Palace, Sandals, Excellence, and of course, various Secrets. As such, we have a fair amount of experience and expertise in what works and what doesn't at a resort of this ilk. This is our 2nd stay at Secrets St. James, and just like... More

Was this review helpful? Yes 10
New York City, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

Secrets St. James is a very nice resort and is close to Montego Bay Airport so great location for a long weekend. The restaurants are really good and the service is great. Room amenities are lacking with clocks that aren't set or don't work. The maid service was very late in the day with two out of seven days there... More

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(106)
  • Room service(60)
  • Wild Orchid(58)
  • Very nice(50)
  • Piano Bar(49)
  • Preferred club(26)
  • World cafe(25)
  • Great time(17)
  • Blue Mountain(16)
  • Top shelf(8)

Additional Information about Secrets St James

Address: Lot A59 Freeport, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets St James 4.5*
Number of rooms: 350
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Also Known As:
Secrets St James Hotel Montego Bay

4,209 photos of this hotel

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Room/suite (409)
Business center/function rooms (4)
Dining (258)
Hotel & grounds (584)
Bathroom (87)
View from room (293)
Pool/beach area (739)
Family/play areas (18)
Videos (2)
Other (1039)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (759)
Amenities (182)
Beach (64)
Junior Suite Oceanview (82)
Pool (79)
Preferred Pool (77)
Restaurants and Bars (206)
The Hotel (69)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (5)
Room/suite (6)
Dining (1)
Pool/beach area (3)
Other (3)
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