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Secrets St James

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Lot A59 Freeport | St. James, Montego Bay, Jamaica
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Secrets St James
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Secrets St James
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4,055 reviews from our community

Traveler rating
    2,678
    911
    316
    85
    65
See reviews for
224
2,811
81
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,576)
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    (960)
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Granite Bay, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I went chose this resort for our honeymoon. We definitely lucked out with this resort!! We had the best time!! We stayed here for 5 days in August 2014. Initially, it was a little difficult to get used to the humidity (we're from CA and we are used to dry heat haha). Once we settled in, we... More 

Was this review helpful? Yes 2
Dublin, Ireland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed for 5 nights at St James then moved over to Wild Orchid for 5 niights to a swim up room which included butlers service. We alo graded to preferred club. Found the St James side alot nicer , but the whole resorts s lovely overall

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I enjoyed so much about this hotel that I honestly don't know where to begin! The welcome was warm and check in seamless - thank you Rohan and the bellmen & to Ruel on the check in desk for making it easy and pleasant. The room was just stunning, the view breathtaking, the bed and pillows fit for a Queen.... More 

Was this review helpful? Yes 4
Coronado, California
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First off, the resort staff was terrific. Not sure if the staff was really that friendly or just afraid of losing a good job. The food was good. Breakfast was great, lunch was good, and dinner was hit and miss. We ended up restaurant hopping at dinner to get the perfect meal. An appetizer at one place, entre at another... More 

Was this review helpful? Yes 6
Grand Blanc
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff is absolutely Amazing. Friendly, Courteous,and over the top. Not just one individual, but all I came in contact with. The grounds are beautiful and very elegant. The grounds crew even went so far as to cut a flower for in my wife's hair. The front desk attendants were there no matter what the question or just to visit... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My stay at Secrets St James was awesome,fantastic,unforgetable expierence. I wanna send out a special Thank You to Stephanie and Sophia at the Spa who did a very amazing job. The other spa staffs members where very friendly and welcoming too. Shereel @CC it was a pleasure. Ms Bernerdatte Thank you for my gifts felt extra special. Jendy @fd keep... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

@Secrets hotel St james,everyone made me feel right at home the hotel is beautiful wanna give a shout out to some excellent staff Stephanie and Sofia from the spa who did a remarkable relaxing job for my wife and i. Simone Morgan Taylor from the Gift shop great Customer Care and beautiful smile. Jendy@fd thank u all so much for... More 

Was this review helpful? Yes 1
Boston
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

EILEEN USAIAR 5028180I Secrets Venicia Sharol Very late in writing this. We traveled last November as a group of five women. This was our third Secrets and we’ve been to a half dozen other “so called 5-star “resorts in the area. And we hope to go back again. We were greeted by a special little gift for being return guests.... More 

Was this review helpful? Yes 2
Woking, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow was my first impression on arriving and Wow was still how we felt when we left. We have been to several all inclusive resorts over the years but this was something else. From the initial welcome to the last Irish coffee we had whilst waiting for our transfer to the airport, it was perfect. The staff were brilliant, friendly,... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Spent a week at Secrets St.James and had a good time. There were many positives including friendly staff, lots of food, premium drinks in the mini bar, regular entertainment, as a premium guest we had access to a separate part of the beach. Tours and taxis were easy to book at the hotel. The room service breakfast was fantastic as... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Jerk chicken(105)
  • Room service(60)
  • Wild Orchid(58)
  • Very nice(50)
  • Piano Bar(49)
  • Preferred club(26)
  • World cafe(24)
  • Great time(16)
  • Blue Mountain(16)
  • Other resorts(8)
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Beach (64)
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Junior Suite Oceanview (82)
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The Hotel (69)

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