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Secrets St James

4.5 of 5 Lot A59 Freeport, Montego Bay, Jamaica
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Certificate of Excellence 2014
Secrets St James
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Secrets St James
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3,960 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, South Carolina
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

We got married in 2012 and when I say they made OUR special day SPECIAL... It is an understatement This staff the facilities the food, EVERYTHING and I do emphasize EVERYTHING was A++!!!! We also spent our 1st anniversary here too and again they did not disappoint... We are planning a 5 year anniversary party here too... This time we... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Upon the moment we arrived, until we left, we were treated like royalty. The room was immaculate and had an amazing view. The 'whatever you need' attitude was palpable all week from each staff member! Kathleen H

Was this review helpful? Yes 3
Wichita, Kansas
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Pros:Resort was beautiful.....everything was kept clean and tidy. Food waits were short..... Cons:staff wasn't very friendly and the food was mediocre! Generally Jamaica has extremely friendly people so I was disappointed! People I spoke to from other resorts said their staff was fabulous!!!!!

Was this review helpful? Yes 3
West Chester, PA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

PROS: Staff is friendly and helpful. The drinks are good and bartenders pour freely, especially if you tip them. The pools are clean and nice. The piano bar is awesome! The hibachi/sushi restaurant is really good (both the food and entertainment), but make sure you make reservations. The housekeeping is good. The jerk cart is great (get the spicy sauce)!... More 

Was this review helpful? Yes 4
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Stayed 4 nights for my anniversary in September 2014. The beach is man made so it is small but the water was warm, not that rocky, calm and clear, great for swimming with a drink. The drinks were weak and food was bland, so ask for extra liquor on top. My wife and I do not like crowds and unfortunately... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I recently returned from Jamaica and a 4 night stay at the Secrets St James Montego Bay. Overall we had a nice stay but in this review I will explain why I gave only a 3 star rating. First the positives: Friendliness of the staff is very good. the people in housekeeping do a great job of... More 

Was this review helpful? Yes 2
Brooklyn, New York
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a few nights and I have to say this resort is awesome! The service is excellent, staff are extremely friendly, the rooms are beautiful and modern, the food is great, the beach is calm and clear, and the grounds are immaculate. We don't usually stay at all-inclusives because we like smaller boutique hotels, but I would... More 

Was this review helpful? Yes 6
Sausalito, California
Top Contributor
55 reviews 55 reviews
47 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What I love about this resort is it doesn't feel like a resort, it feels like a small village. Most of the restaurants and bars are located in a central area that feels like a small town square. One with peacocks and parrots milling around. The rooms are spacious and every room has an ocean view, balcony, and small sitting... More 

Was this review helpful? Yes 10
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My hubby and I have just enjoyed a 4 day stay at the Secrets St. James. The hotel is adult only facility. It offers all inclusive for its main and preferred members. Secrets has gorgeous landscape, beautiful pools, and plenty of comfort for your choosing. Upon arriving, you will be greeted with chock hip cookie, and cold towel. They truly... More 

Was this review helpful? Yes 3
Montreal, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We spent one night at this resort early in February. The rooms are spacious and attractive. The contents of the minibar leave much to be desired...not even cheap wines. The reception is attentive to new arrivals and the personnel friendly. Beaches are not nearly as good as in Negril for example. Beach chairs are ok but not great by way... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(106)
  • Room service(60)
  • Wild Orchid(58)
  • Very nice(50)
  • Piano Bar(49)
  • Preferred club(26)
  • World cafe(25)
  • Great time(17)
  • Blue Mountain(16)
  • Other resorts(8)

Additional Information about Secrets St James

Address: Lot A59 Freeport, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets St James 4.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Booking.com, BookIt.com, Amex, Despegar.com, TripOnline SA and Odigeo so you can book your Secrets St James reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#8 Top resorts Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
#12 Romantic Hotel in Montego Bay
#13 Family Hotel in Montego Bay

4,558 photos of this hotel

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Hotel & grounds (776)
Pool/beach area (900)
Dining (320)
Room/suite (488)
Bathroom (100)
View from room (336)
Business center/function rooms (6)
Family/play areas (19)
Videos (2)
Other (834)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (759)
Amenities (182)
Beach (64)
Junior Suite Oceanview (82)
Pool (79)
Preferred Pool (77)
Restaurants and Bars (206)
The Hotel (69)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (5)
Room/suite (6)
Dining (1)
Pool/beach area (3)
Other (3)
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