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All 63 Montego Bay hotels

Secrets St James

4.5 of 5 Resort (All-Inclusive)   |   Lot A59 Freeport, Montego Bay, Jamaica
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Secrets St James
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88%
Ranked #8 of 63 hotels in Montego Bay
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
ABroderick22 Chicago, Illinois
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3,389 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,284)
Date | Rating
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  • Russian first
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I had a wonderful eight day/seven night stay at Secrets Montego Bay. Staff was incredibly hospitable especially Natalia in the front office. Food was slightly salty, but is to expected in bulk cooking and for all inclusive. EL Patio, Seaside, and Oceana were our favorites. The chocolate tortes were delicious, and be sure to try a "Dirty... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

It has been over 2 years since we stayed at this resort and I believe I have thought about that vacation every day since. This was the first trip my boyfriend and I took together. We have been to several other all inclusive resorts since and NONE can compare to Secrets St. James Montego Bay. The resort is beautiful and... More

Was this review helpful? Yes 1
Corner Brook, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Group of 12 went to Secrets St. James in October 2013. Amazing! Beach in front of St. James is less rocky then Wild Orchid. Food is amazing, lots of choices! Be aware of dress codes for the French. Drinks were great, not pre-made like some resorts. Room was clean, although turndown was not consistent. Mini bar was stocked. LOVE the... More

Was this review helpful? Yes 1
New York
1 review
3 of 5 stars Reviewed 2 days ago NEW

lets us start off im the leader for my family trip we all didnt arrived at the resort the same time,the property is really great and wonderful flooring and all always clean .the food was really good not our first time in jamaica we know almost all of jamaica to be honest ochi rios, negril and a few more .so... More

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Baltimore, Maryland
Contributor
11 reviews 11 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a week at Secrets St James. One of our favorite trips. Been to Secrets in Riviera Maya and loved it so chose secrets again. We also booked Club Mobay, for both arrival and departure and in our opinion absolutely worth the money. We arrived at 1130 AM and were at our resort by 12:15 PM. We were... More

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Windermere
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What else can I say! Except Wow ! I want to say that my wife, my friends and I had an AMAZING time at Secrets ! This was the second time visiting for my wife and I and it was even better the second time around! Beginning with Threse Rockhead who checked us in and got us started! Her service... More

Was this review helpful? Yes 1
New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is the nicest hotel that I have visited. The grounds are immaculate and the rooms are. Exactly as described. The room I had beautiful marble floors,flat panels tv and gorgeous rain shower with a soaking jacuzzi tub. The staff was always happy and friendly. The food was excellent at every restaurant. I would only avoid taking a tour... More

Was this review helpful? Yes 2
Quincy
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice resort...had a lovely stay. Secrets Resorts does an awesome job with creating an atmosphere of relaxation. However, room service could have been better. Front desk could have been better. Food was very good.

Was this review helpful? Yes 2
SWO_STJconcierge, Manager at Secrets St James, responded to this review

Dear Valued Guest: It is an absolute pleasure to read that you had a wonderful stay at our resort recently. Your comment about the service from our In-Room Dining and Front Desk areas has been noted for improvement as we are continuously enhancing our services. Thanks again for having visited us and I hope that we will have the opportunity... More

Lagrange New York USA
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent staff service, very courteous and professional. As usual Secrets resort is always my destination. No complaints about absolutely anything. Happy place. Please always tip the staff, they work hard to make your day special. The Resort has plenty of room to spare in the pool and beach areas. Leave the attitude home, showing off is acceptable.

Was this review helpful? Yes 2
SWO_STJconcierge, Manager at Secrets St James, responded to this review

Dear Valued Guest: Thank you so much for your commendation of the service by our staff and other areas of our operation mentioned. It was truly a pleasure to have made your recent vacation a wonderful and memorable experience as the satisfaction of our guests is our utmost priority. Thank you for sharing your review with us! Best Regards, Christina... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am not sure where to begin!!! First, I want to say that I am not sure where the negative reviewers visited as I could not find one negative thing about Secrets St James. The service was spectacular. The entertainment was right on point and kept you interested. The food was delicious, even though some additional seasoning was needed but... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(106)
  • Room service(60)
  • Wild Orchid(58)
  • Very nice(50)
  • Piano Bar(49)
  • Preferred club(26)
  • World cafe(25)
  • Great time(17)
  • Blue Mountain(16)
  • Top shelf(8)

Additional Information about Secrets St James

Address: Lot A59 Freeport, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets St James 4.5*
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Also Known As:
Secrets St James Hotel Montego Bay

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#5 Business Hotel in Montego Bay #8 Luxury Hotel in Montego Bay #8 Top resorts Hotel in Montego Bay #8 On the Beach Hotel in Montego Bay #11 Romantic Hotel in Montego Bay #13 Family Hotel in Montego Bay
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14 questions
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Greenville, South Carolina, United States

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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