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Secrets St James

4.5 of 5 Lot A59 Freeport, Montego Bay, Jamaica
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Certificate of Excellence 2014
Secrets St James
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Secrets St James
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3,871 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here over NYE 2014. Firstly to say the staff had gone to huge efforts to make that night special. The resort was transformed, especially the beach. Where we had live music & fireworks, a great evening. But my lasting impression is the size of the resort (it's merged with Wild Orchid, which wasn't clear to me when I... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the first step into the resort up until we left was amazing. After the airline lost our luggage my boyfriend and i were pretty miserable to say the least. We were greeted with huge smiles, cold towels and champagne. We went directly to the front desk where they went straight to tracking our bags by calling the airlines, and... More 

Was this review helpful? Yes 2
Cincinnati, OH
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Secrets knows how to do it right. Period. Top notch from the rooms, to the beach, to the restaurants, to the bars, to the cafés, to the bottled water in bins on the beach, to the awesome jerk chicken, to the abundance of beach towels, to the cleanliness, to the size of the resort, etc. My husband and I are... More 

Was this review helpful? Yes 2
West Hartford, Connecticut
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was here for 5 days mid-January for a relative’s wedding. I had never been to an all-inclusive resort before and really didn’t know what to expect-think cruise ship without a boat. I try to be informative in my reviews and pass on useful information. Let’s start with good. The staff at Secrets is as friendly and accommodating as any... More 

Was this review helpful? Yes 4
Paulding, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My mother and I chose this resort to celebrate her 70th B-day. It was delightful. preferred club was great for us, because it had the best of both worlds, such as quiet in the afternoon and evenings. This was great for the sunsets and listening to the surf, with the nightlife a nice walk away. Excellent beach and overall beautiful... More 

Was this review helpful? Yes 1
Shippensburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff were very friendly and accommodating to any of our "special requests". One of our highlights was an off-site excursion with Isaac who showed us more in a shorter amount of time than what we would have experienced on a purchased tour. He was an excellent driver, had favor with the locals, and never once took advantage of us.... More 

Was this review helpful? Yes 1
Mechanicsburg, Pennsylvania
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second Secrets Resort and we were not disappointed. Our room was at the end of the hall and had a beautiful view of the ocean. The staff was very friendly and accommodating both in the restaurants and around the resort. We didn't have an opportunity to eat at all the restaurants, but were very pleased with our... More 

Was this review helpful? Yes 1
Commack, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I got married here this past July after reading so many great reviews from others. Everything was amazing here! The food, the resort, and of course, the wonderful staff! Simone made my day as perfect as possible, even when we almost got rained out the morning of our wedding! I couldn't have asked for a more perfect... More 

Was this review helpful? Yes 1
Boothwyn, Pennsylvania
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You arrive to a wonderful greeting of a cold beverage and cool cloth. Easy check in. Beautifully kept resort. Room is clean and nicely decorated. Request a room on higher floor for better view. The air conditioning never got cool enough for us. Had engineering to our room 2x's and still never got cooler. The bed was too soft for... More 

Was this review helpful? Yes 5
Montreal, Quebec, Canada
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Reading some of these reviews brought back happy memories. 1. To be serenaded at breakfast... my delight was having all the Jamaican dishes that I had not eaten for years. But there was an abundance from which to choose - fresh fruits to eggs any style, waffles, french toast, pancakes and so much more. 2. During the second week, discovered... More 

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(106)
  • Room service(60)
  • Wild Orchid(58)
  • Very nice(50)
  • Piano Bar(49)
  • Preferred club(26)
  • World cafe(25)
  • Great time(17)
  • Blue Mountain(16)
  • Top shelf(8)

Additional Information about Secrets St James

Address: Lot A59 Freeport, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets St James 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#5 Business Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#12 Romantic Hotel in Montego Bay
#13 Family Hotel in Montego Bay

4,518 photos of this hotel

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Pool/beach area (894)
View from room (333)
Hotel & grounds (763)
Dining (316)
Room/suite (482)
Bathroom (100)
Business center/function rooms (5)
Family/play areas (19)
Videos (2)
Other (827)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (759)
Amenities (182)
Beach (64)
Junior Suite Oceanview (82)
Pool (79)
Preferred Pool (77)
Restaurants and Bars (206)
The Hotel (69)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (5)
Room/suite (6)
Dining (1)
Pool/beach area (3)
Other (3)
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