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Relax Resort

Hotel website
26 Hobbs Avenue, Montego Bay, Jamaica
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Relax Resort
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72 Reviews from our TripAdvisor Community

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Traveler rating
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    3
    18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (72)
  • Mar-May only
    (17)
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    (9)
  • Dec-Feb only
    (29)
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Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at relax resort for a week. Rooms are a little dated but are clean. All the staff are very friendly and helpful. Restaurant at the resort is VERY expensive. We ate there once but did not go back. Very nice surroundings and wonderful view of the airport and the ocean.

Was this review helpful? Yes 2
Blue Castle; Jamaica
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed June 5, 2015

This is a small nice launching spot for your stay in Mo Bay friendly people good food clean rooms and good view of the planes taking off depending on your room location. The grounds are well kept. Easy and lay-ed back oasis from a hectic day. I will return.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2015

I did not like my stay at the Relax Resort the food was too over priced and I got attacked by Mosquitos while I was sleeping. They wanted too much money for their tours. We could not make any calls to the United States or To our Family that lived there in Jamaica. The ladies at the front desk customer... More 

Was this review helpful? Yes 1
joshua515151, Guest Relations Manager at Relax Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I appreciate your comments regarding our hotel. We certainly look forward to welcoming you back in the very near future becaues we are devoted to providing excellent facilities and services we are sorry that your stay was not over whelming.I have taken notes of your complaints so that... More 

Travelers are raving about these Montego Bay hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 9, 2015 via mobile

The location was great for a couples getaway. Housekeeping was great cleaning our room. They tired to charge me more money. The pool wasn't clean until the 4th day. Ants all over the bathroom sink. WiFi was bad even in the lobby. No shuttle pick up from airport. No free time shuttle only by their schedule time. They wouldn't let... More 

Was this review helpful? Yes 2
New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2015

I was prompted to write my review after reading some of the negative reviews posted. I must remind some of these quest that this is a small hotel (a bed and breakfast), that is priced for us vistors who cannot afford these expensive 5 stars hotel. I stayed at the hotel at the middle of the winter tourist season and... More 

Was this review helpful? Yes 6
joshua515151, Front Office Manager at Relax Resort, responded to this review

We would like to thank you for choosing to stay at Relax Resort. On behalf of the staff and management, we would like to extend a warm Tank You to you and congratulate you for choosing our fine hotel. Relax Resort is devoted to providing excellent facilities and amenities More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 26, 2015

My family and I stayed at this hotel for 1 night in December so we can stay close to the montegobay airport and get a shuttle ride there. The staff are friendly, helpful and courteous. I highly recommend to anyone looking for a nice hotel close to the airport that offers shuttle service. When I called, Raquel answered at the... More 

Was this review helpful? Yes
joshua515151, Guest Relations Manager at Relax Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I appreciate your comments regarding our hotel. We certainly look forward to welcoming you back in the very near future becaues we are devoted to providing excellent facilities and services. More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 25, 2015

Stayed at the Relax Resort for five days President Week. It was only 100 a night which is a great price. Grounds are beautiful, room is clean. There are rooms with full kitchen (didn't have this, but would have been good to have it). They have a tour company there called www.johnshalladventuretour.com. Didn 't know about this, so booked tours... More 

Was this review helpful? Yes
joshua515151, Guest Relations Manager at Relax Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I appreciate your comments regarding our hotel. We certainly look forward to welcoming you back in the very near future becaues we are devoted to providing excellent facilities and services. We are sorry about you not having access to the phones but on fortunately our hotel phone systems... More 

Stockholm, Sweden
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 13, 2015

we stayed at Relax resort for 4 days. i read a lot what pepole wrote about this hotel and i must say that you get really good value for your money. we payed 100 dollares per night on high season (December). the staff are really nice och friendly. location is very good and near the airport.(walking distance). and that is... More 

Was this review helpful? Yes 4
joshua515151, Guest Relations Manager at Relax Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I appreciate your comments regarding our hotel. We certainly look forward to welcoming you back in the very near future becaues we are devoted to providing excellent facilities and services so that when you do decide to visit our hotel again we will be able to leave an... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed January 2, 2015

my hotel room was fully paid through booking site yet they still demanded my credit card information for USD 50 key deposit then they request your credit card yet again for online payment for their internet there is absolutely nothing near this hotel, middle of nowhere the rooms were ugly but clean

Was this review helpful? Yes 3
Barrie, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 4, 2014

I stayed at Relax Resort for 11 days, prepaid through an online booking service. The room booked was not what I was initially checked in to, but I was moved to the one bedroom suite once I broached the issue with simply a comment by management that there had obviously been a problem with the booking agency. The suite offered... More 

Was this review helpful? Yes 3
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