Well, like you may be doing, I researched this resort (after I had booked it) to see what I should expect. And after reading several, I was wondering if I had made the right choice. I'll break this into two part: First, the cliff notes version is that both my wife and I LOVED our honeymmon and couldn't have been... more

We originally booked Sandals Inn because it fit in our budget, but they were closing down for Thanksgiving and we were upgraded to Sandals Montego Bay. They even upgraded us from a Luxury Oceanview room to Honeymoon Grande OceanView room when we told them that we were there to celebrate our 2nd marriage anniversary. The Sandals experience starts from the... more

Sandals Montego Bay for 10 days with Butler Service. Worth every penny. Butler's were so gracious, helped with everything and brought drinks, and scattered rose petals every night through our room. Water is crystal clear and amzingly blue. Food was fantastic. Snorkeling was surreal. Perfect 89 degrees every day. All the staff was so pleasant. Couldn't have asked for a... more

Sandals overall was probably one of the most enjoyable experiences I have ever been able to experience, and this is from the perspective of someone who has never actually taken a vacation in his life so bear with me, I'll cover all the basics that they did in the order they did. 1) Cleanliness: The place was amazingly clean in... more

Upon arriving to the Sandals arrival lounge, we were immediately whisked away to a private Mercedes by Abraham to escort us to Sandals MoBay. When we got there, our check-in was brief, and we were given a brief tour, offered a drink and lunch and then taken to our room. The room was BEAUTIFUL! We stayed in the Honeymoon Waters... more

Sandals is kind enough to provide hotel rooms for the volunteer dental group I worked with. I was at this hotel for 2 1/2 weeks last month and it was great. Not only are the grounds amazing, but the food and staff are great as well. The staff knew we were volunteers but treated us like royalty. I worked with... more

I usually do not take time to write letters or email regarding past service at hotels I have stayed in. I stayed at Sandals Montego Bay from 11/19-11/23. I had to recognize the superb service I received in Sandals during my stay. Cricketers Club D-Wayne, Ricardo, Latisha, Ricky and the staff behind the scenes (cooks). All of the staff at... more

The resort was nice, and was very beautiful, very clean. I liked it alot, the people were very nice, But I shelled out an extra $450 for a luxury seaside room and they said they upgraded me?? I didn't get to see any other rooms but this was pretty basic room, like a super 8 or a motel 6, bed,... more

Words cannot describe what an awful experience we had at this resort. The staff was condescending, rolled their eyes at our requests, and was overall unfriendly. We went there for our honeymoon (and had set everything up prior) but were never offered the honeymoon package until we asked for it. My travel agent even called while we were there to... more