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Sandals Royal Caribbean Resort and Private Island

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Mahoe Bay, Montego Bay 167, Jamaica
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1 room 1 guest
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Sandals Royal Caribbean Resort and Private Island
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3,994 Reviews from our TripAdvisor Community

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110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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shanty bay, Ontario, Canada
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just got back from 10 days at Sandals Royal Caribbean. It was our 4th time staying there. This time did not dissapoint us. From the moment we landed at the airport till the time we left the resort on the bus we were treated with warmth friendship and class. The resort was clean, well kept. Our room was clean... More 

Was this review helpful? Yes 2
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I’ve just recently returned from my first trip to SRC and it was truly amazing. I’ve always wanted to go because my Grandad has been visiting for 28 years now and I wanted to see for myself why he liked going so much. It was everything I imagined and more. Every single member of staff treated me in the same... More 

Was this review helpful? Yes 6
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in need of some R&R and this place was awesome. We booked via a Jet Blue vacation package and booked the lowest category room possible, the Caribbean premium. When we arrived we viewed our room and then upgraded to the Grand Luxury Palatial Suite with balcony tranquility soaking tub. It was definitely worth the extra cash. All the... More 

Was this review helpful? Yes 2
Woodbridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went to this resort in July for a week. Resort was perfect, clean, well organized. But best of all was the staff. We have met with two special staff who added a special touch to our vacation: Tony Storm, she was working with the activities team, she made sure we were happy, we had many conversations with her during... More 

Was this review helpful? Yes 2
West Chester, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had read a few negative reviews about Sandals RC and I just have to wonder where the heck these people actually stayed because our trip/stay was phenomenal. Suave was hysterical and made things fun! Danielle and Bubbles were so sweet. Tracey Ann came by every day to check on us - she was such a good person. The people... More 

Was this review helpful? Yes 3
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was a great place to take our honeymoon. I didn't give it 5 stars because it wasn't absolutely spectacular. There was quit a bit of construction going on while we were there. The staff that booked excursions were not helpful or nice. I will say all of the other staff at the resort were wonderful. They all smiled and... More 

Was this review helpful? Yes
Westampton, New Jersey
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked a Kensington Honeymoon Suite, and the brochure showed a beautiful room with a beachfront balcony. Upon check in, the room was far below the standard we were expecting to say the least and the balcony was the size of a postage stamp. It would have been very difficult to have both of us sitting comfortably together. The promised... More 

Was this review helpful? Yes 5
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello and thank you for your review. It was truly disappointing to note your dissatisfaction in regards to your experience at Sandals Royal Caribbean despite our staff's best efforts to make you comfortable during your visit with us and quick response to concerns. We only wish that we had been aware that you were not completely pleased with the assistance... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first visit to Jamaica and I'm glad I only stayed at this resort for 3 days. The resort is beautiful, pools are nice and the staff is very friendly and welcoming. They really go out of their way to try to make their guests comfortable. The part of the visit I wasn't impressed with was the resort... More 

Was this review helpful? Yes 4
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello Tracey, We were truly disappointed to note your dissatisfaction with your brief visit to Sandals Royal Caribbean. We are never pleased to learn that someone has left with an unsavory impression of our resort, and so we always encourage guests to please speak with our Guest Services team on-site if there is anything that does not meet your expectations.... More 

Derby, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a fantastic holiday ! We have just returned from this resort and can't praise it highly enough.We have travelled to lots of places in the world including 20years around the Caribbean but this ranks with one of our best. We chose the Club option and on arrival at the airport were invited into the Sandals lounge for drinks while... More 

Was this review helpful? Yes 4
Virginia
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, we had a very good time, as expected. We checked in on Sunday, August 16th for our seventh stay at SRC in the last 15 years, having tried Sandals Whitehouse once and Sandals Royal Bahamian once. SRC is favored by us for Montego Bay's easy accessibility from the East Coast, and SRC being only a 15 minute trip from... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Private Island(56)
  • Butler service(18)
  • Main pool(16)
  • Other Sandal(13)
  • Very good(13)
  • Great time(12)
  • Thai restaurant(10)
  • Entertainment staff(8)
  • Travel agent(7)
  • Would highly recommend(6)
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Hotel & grounds (839)
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Pool/beach area (711)
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Business center/function rooms (55)
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Bathroom (79)
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Dining (346)
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Amenities (66)
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Beach (55)
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Beachfront Grande Luxe Room (130)
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Caribbean Premium (55)
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Crystal Lagoon Honeymoon Butler Suite (68)
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Crystal Lagoon Honeymoon One Bedroom Butler Suite (69)
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Grande Luxe Room (48)
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Kensington Cove Honeymoon Beachfront Club Level Room (63)
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Pool (61)
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Restaurants and Bars (82)
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The Hotel (88)

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Room/suite (68)
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