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Sandals Royal Caribbean Resort and Private Island

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Mahoe Bay, Montego Bay 167, Jamaica
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Sandals Royal Caribbean Resort and Private Island
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Sandals Royal Caribbean Resort and Private Island
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3,867 Reviews from our TripAdvisor Community

Traveler rating
    2,521
    801
    265
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    119
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101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (966)
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Kenosha, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second trip to Sandals Royal Caribbean. It's been quite a few years and there have been some changes since our last visit. Some for the good, some not so good. The most important thing that stands out to me are the dedicated employees that work so hard to make certain that we the guests leave Jamaica with... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I visited Sandals for a friends wedding and I was highly impressed with the resorts immentites, the food was amazing, our room location couldn't have been better. The best part of the trip was the staff, hands down. Everyone was super helpful and their energy was on point. Skittles and Dwight were the highlight of our trip. they definitely made... More 

Was this review helpful? Yes 1
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello Mal, Thank you for your great review! It's wonderful to hear that you all had a great time celebrating your friend's big day and made some truly special memories during this recent trip. Our staff will be so pleased to receive your kind remarks and we certainly look forward to welcoming you back one day soon!! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My wife and I went to Sandals Royal Caribbean resort for our 4 3rd wedding anniversary it was our first time to a Sandals Resort it was a very memorable vacation especially with the way everyone made you feel the bartenders were very helpful & friendly especially one who was in training his name was Ammo Shackle wood . The... More 

Was this review helpful? Yes 1
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello John and Laura, Thank you for taking the time to write a review of Sandals Royal Caribbean. We are delighted you had a fantastic time celebrating you wonderful wedding anniversary with us and our staff will be truly pleased that they were able to make your visit such a pleasant experience. We hope to welcome you back again soon... More 

Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I travel a lot and this was one of our favorites! Everything from the grounds, food, and service were excellent! Our butler Andre was amazing as well! We can't wait to visit again soon.

Was this review helpful? Yes 3
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello and thank you so much for your great review, Janet! It's always exciting to receive such excellent feedback and we are delighted that your vacation experience completely exceeded your expectations. We are proud to hear of the exceptional job Andre did at making your stay absolutely perfect from beginning to end. We cannot wait to welcome you back! More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We got picked up from the sandals longue in the airport.... We were treated like VIP's from the second we landed.. Amazing pools, restaurants and activities inside and outside the resort... You can hangout at any sandals of your choice.... The thing that stood out the most was their excellent staff... They never let you feel bored... Its the kind... More 

Was this review helpful? Yes 7
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you for the love, Rajat! We are so pleased that you had great fun interacting with our lively staff members and thoroughly enjoyed every moment spent at Sandals Royal Caribbean. These are the wonderful memories we love to help create and we appreciate you allowing us to be a part of them. We cannot wait to welcome you back... More 

Birmingham, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from this hotel. What a wonderful and charming place. The food is excellent and the staff are brilliant. I recommend the french restaurant for breakfast and dinner. The steak and eggs breakfast was fantastic. This is a smallish resort and if you want a romantic break but with fun there if you want... More 

Was this review helpful? Yes 5
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you for your review of Sandals Royal Caribbean! We are truly happy that both you and your wife immensely enjoyed your holiday in paradise and we appreciate you sharing all the special moment of your trip with us. It was lovely having you as our guest and we cannot wait to welcome you and the missus back again, Dave! More 

Acworth, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the best vacation we have ever had. The resort was beautiful and the staff did an amazing job of taking excellent care of us. This was our first trip to Jamaica and our first stay at a Sandals resort and we couldn't have been more pleased. We did a tubing/zip lining tour and also rented a ski boat... More 

Was this review helpful? Yes 6
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hi there Sherry, Thank you for your wonderful review of Sandals Royal Caribbean! We were thrilled to learn that your introduction to Sandals and Jamaica was an amazing experience and that you enjoyed every moment of your stay. That is exactly the kind of excellent feedback we love to receive and we look forward to welcoming you back for even... More 

Chicago, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

What a mess. Even though we prechecked in 4 days prior and paid the 100% a month prior when we arrived they claimed we had no reservations. Showed the confirmation email and they didn't care. Finally got on the list to be allowed to leave the airport and got to the resort to find the same problem. That was pretty... More 

Was this review helpful? Yes 4
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello Trevor, Thank you for taking the time to write a review of Sandals Royal Caribbean. We were deeply disappointed to note that you were not completely pleased with your stay and that you returned home with a feeling of dissatisfaction. Our team works hard to make sure our guests have an excellent experience and we apologize if this was... More 

Woodworth, Louisiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just returned from our first trip to Jamaica and our first time at a Sandals Resort. From the moment we arrived at the airport, we were impressed! Within 15 minutes of getting to the Sandals Airport lounge, we were on our way to our resort. I simply loved the décor of this resort. The gardens are... More 

Was this review helpful? Yes 3
Easley, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I decided to do something different for our 48th wedding anniversary and booked a beach walkout at Sandals Royal Caribbean. It was central to everything - a little to central and noisy for a couple in our age category. But as the Jamaican's say - "No problem, Mon!" We asked for a change and got a lovely... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Private Island(56)
  • Butler service(18)
  • Main pool(16)
  • Other Sandal(13)
  • Very good(13)
  • Great time(12)
  • Thai restaurant(10)
  • Entertainment staff(8)
  • Travel agent(7)
  • Would highly recommend(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (749)
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Bathroom (79)
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Amenities (66)
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Beach (55)
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Beachfront Grande Luxe Room (130)
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Caribbean Premium (55)
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Crystal Lagoon Honeymoon Butler Suite (68)
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Crystal Lagoon Honeymoon One Bedroom Butler Suite (69)
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Grande Luxe Room (48)
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Kensington Cove Honeymoon Beachfront Club Level Room (63)
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Pool (61)
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Restaurants and Bars (82)
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The Hotel (88)

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