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Sandals Royal Caribbean Resort and Private Island

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Mahoe Bay, Montego Bay 167, Jamaica
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Sandals Royal Caribbean Resort and Private Island
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Sandals Royal Caribbean Resort and Private Island
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3,690 reviews from our community

Traveler rating
    2,399
    763
    254
    158
    116
See reviews for
92
2,850
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wirral, UK
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Firstly, I must say that my wife & I and two friends had the best holiday. The hotel is mostly stunning and all the staff are fantastic. However, it was tinged with a little disappointment. Not because the hotel was not top class but because it didn't quite live up to the Sandals ubber hyped-up advertising. For example, some of... More 

Was this review helpful? Yes 1
Bedford, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

March 16-23 There were 6 of us staying at Royal Caribbean last week and unanimously, we enjoyed every moment. Although we know there are newer, more luxurious Sandals resorts, we keep coming back to Montego Bay. The secret is the staff who work tirelessly to fulfill all your wishes and even those you haven’t thought of! We so enjoy chatting... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First off the staff is amazing, huge shout out to Mr. Kevin Birch and Ms.Tracy-Anne who kept us fed very well and hydrated! Their personalities made our trip. We stayed in a Kensington Beach Front room. It was nice but the sink had a huge crack and the bathrub was a little dated but really nothing to complain about. I... More 

Was this review helpful? Yes 2
Rayne M, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Dear Alisha, We're delighted that you had an amazing time at Sandals Royal Caribbean! It really seems like you enjoyed every moment of your trip despite any minor disappointments and we're so glad to hear it! That really is a wonderful attitude to have! However we do ask that while on property you please notify us our Guest Services team... More 

ny usa
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have to say this was our 3rd time at this Sandals and as expected we loved it. Familar faces, great room, good food and good food too. Drinks apleanty with large servings of Rum Cream. Lots of returning guests and met up with good friends to have fun with. Resort smaller in size but large in entertainment and all around... More 

Was this review helpful? Yes 2
Rayne M, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hi there, Thank you so much for your wonderful review of Sandals Royal Caribbean. It was our pleasure to welcome you back again for another fantastic vacation! Our aim to make guests feel at home while they are with us and your review certainly reflects our efforts. We appreciate your feedback and your very kind words. We're very much looking... More 

Edison, New Jersey
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the first time trying a Sandles resort, and it was a lovely vacation.This one is heavily populated with honeymooners. We were not honeymooning but still enjoyed ourselves with other couples young and older. The staff here are excellent, they like to try to involve everyone in some fun and games whether its trivia, volleyball, darts, relay races etc.... More 

Was this review helpful? Yes 2
Rayne M, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Dear Kristin, Thank you for your review of Sandals Royal Caribbean. We're delighted that you had a great time staying with us. We pride ourselves on creating dream vacation experiences for couples and reviews like yours certainly reflect our success. Thank you so much for taking the time to share your experience! We hope that you will visit us again... More 

New Windsor, New York
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We love Sandals! This was our second 7 night visit to Sandals and we absolutely loved it. The atmosphere, the dining, the service. It's just a slice of heaven. We decided to get a butler. What a wonderful treat. We were throughly pampered. Housekeeping did a fantastic job. I just wish we had nightclub dancing. It was a little too... More 

Was this review helpful? Yes 3
Rayne M, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello and thank you for your wonderful review. It's great to hear that you had another fantastic vacation at Sandals Royal Caribbean. We aim to ensure that our guests have amazing vacations every time and it's so wonderful that this has been your experience. It was our pleasure to have you as a guest again! We appreciate your taking the... More 

Boston, Massachusetts
Top Contributor
234 reviews 234 reviews
34 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I’m a little late to write this review, but better late than never! We stayed in the Buckingham Block, which was really nice and worth upgrading to! They were doing some renovations at the time (Sept ‘14), but it looked like once they were done the new rooms would be super nice and modern. Our favorite places to eat were... More 

Was this review helpful? Yes 2
Huntington, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our second visit to a sandals resort. Weather was good. Service was very good. Restaurants were very good. Staff very friendly and helpful. Had a very relaxing stay. Recommend going to the private island and spending the day sitting on the beach then returning evening to dine at the Thai restaurant. I recommend going to the island to do massages.

Was this review helpful? Yes 3
Tomball, Texas
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my second Sandal's resort vacation in the past 2 years. My first was Sandal's Negril which was nothing short of AMAZING. I was sold on the whole Sandal's experience after this vacation! (October of 2013) The grounds on the Royal Caribbean are beautifully kept and everything was very clean. The staff was attentive, although we didn't feel quite... More 

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first vacation to SRC was 28 years ago, when the resort was just 3 years old. We have visited other Sandals, but this (so far) is our favorite. It is a smaller resort compared to other Sandals that we've been too, and it offers more of an island feel (rather than the generic "French Village", "Italian Village", "Dutch Village",... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Private Island(57)
  • Butler service(19)
  • Main pool(19)
  • Very good(14)
  • Great time(14)
  • Other Sandal(14)
  • Thai restaurant(10)
  • Entertainment staff(9)
  • Would highly recommend(8)
  • Gift shop(7)
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5,270 photos of this hotel

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Room/suite (730)
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Pool/beach area (657)
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Dining (328)
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Amenities (66)
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Beach (55)
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Beachfront Grande Luxe Room (130)
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Caribbean Premium (55)
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Crystal Lagoon Honeymoon Butler Suite (68)
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Crystal Lagoon Honeymoon One Bedroom Butler Suite (69)
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Grande Luxe Room (48)
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Kensington Cove Honeymoon Beachfront Club Level Room (63)
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Pool (61)
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Restaurants and Bars (82)
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The Hotel (88)

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