We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 63 Montego Bay hotels

Sandals Royal Caribbean Resort

4.5 of 5 Resort (All-Inclusive)   |   Mahoe Bay, Montego Bay 167, Jamaica
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to $335 Air Credit!!
Save Saved
You added Sandals Royal Caribbean Resort to your Saves list
Sandals Royal Caribbean Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #5 of 63 hotels in Montego Bay
A recent review
5 of 5 stars reviewed yesterday
dbyrd2 Devine
  • Overview
  • Reviews (3,354)
  • Similar Hotels
  • Photos (4,074)
  • Amenities
  • Q&A (1)
  • Room tips (769)
  • Location
  • More
Write a Review

3,354 people have reviewed this hotel

Traveler rating
    2,193
    675
    226
    149
    111
See reviews for
87
2567
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (769)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Devine
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Sandals Royal Caribbean was amazing the staff was awesome and super friendly. The staff remembered you on a first name basis. Nicola was awesome she made sure we had everything we needed always with a smile. Hollywood was an awesome entertainer and was great fun. Enjoyed everything sandals had to offer and will defiantly be visiting another sandals in the... More

Was this review helpful? Yes
Whitehall, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was our first Sandals vacation. We spent six days in Jamaica at the Royal Caribbean. The service was outstanding. A special shout-out to Nicola who gave us great service on the beach. Also Dwight made sure everything was going well. All the staff was genuine and happy. We would go back in a heartbeat.

Was this review helpful? Yes
Spring Hill, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Sandals Royal Caribbean from 7/22-7/29/14 and had an amazing time. This was our first trip to Sandals. We have never traveled outside of the US or stayed at an all-inclusive so I really don't have anything else to compare it to. I would highly recommend getting the club mobay bundle package, it is so worth the $80/pp.... More

Was this review helpful? Yes 1
Ankeny, Iowa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently spent 5 nights at Royal Caribbean in Jamaica. We had a absolutely GREAT time. We were in the quiet part of the resort. We had the best service under the sun. Special shout out to Tracy-Ann and Renio! They work so hard and always had the biggest smiles. Also enjoyed great conversation with Marvin. Really ready to return. This... More

Was this review helpful? Yes 1
Laramie, Wyoming
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Considering this was our first trip to a Sandals and our first time in Jamaica, my wife and I were very impressed. We spent nine days at this resort with five adventure tours off the property. We agreed (as it seems many people do) that the service with second to none. All the staff at the resort was beyond helpful... More

Was this review helpful? Yes 1
Pottstown, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

4 of us returned last Sunday from our relaxing vacation without kids! This was our first experience with Sandals and the people that work there could not have been more friendly. We met so many wonderful people and everyone had a smile on their face and was genuinely happy to see you. Always a Hello, Good Morning, Afternoon, not one... More

Was this review helpful? Yes 3
New York City, New York
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are considering going to this resort, I am certain you have read all the reviews on line and looked extra closely at any negative write-ups. Here is the real deal. SERVICE: The service is fantastic and I can not praise this staff enough! Each and every person from the bartenders, to the front desk, wait staff, housekeeping, activities... More

Was this review helpful? Yes 6
Fishers, Indiana
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We are frequent Sandals visitors in Nassau. We expected the same service and quality accommodations when we came to the Royal Caribbean. We were wrong! Our butler level room upon check-in was dirty and falling apart. Dead bugs on the floor. A wooden valance above a window that is about to fall off the wall. The bathroom is covered in... More

Was this review helpful? Yes 3
Lauren B, Online Review Coordinator at Sandals Royal Caribbean Resort, responded to this review

Hello Stephanie, Thank you for reaching out to us about your stay. We regret to hear that you were not enjoying your visit at Sandals Royal Caribbean. This is certainly not the kind of experience we want our guests to have when visiting our resorts. We are known for providing high quality vacations with top notch service and unfortunately, during... More

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have no clue how anyone could complain about this resort, unless you are generally an unhappy person & also an unhappy vacationer. This trip was heavenly! Perfect service, yummy food, breathtaking beaches. We soaked up every second of relaxation on our tenth anniversary. Didnt even leave the resort! The british inspired main part is quite elegant. We indulged in... More

Was this review helpful? Yes 2
Pottstown, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband, myself and some friends of ours spent last week at SRC and it was wonderful! Jamaica is such a beautiful island to start with and this resort just added to it. The service was beyond compare.. almost everyone we came in contact with was so nice, by the end of the week it was as if they were... More

Was this review helpful? Yes 7
Owners: What's your side of the story?
If you own or manage Sandals Royal Caribbean Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Montego Bay with
any amenities

Been to Sandals Royal Caribbean Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Private Island(57)
  • Main pool(19)
  • Butler service(19)
  • Great time(14)
  • Very good(14)
  • Other Sandal(14)
  • Thai restaurant(10)
  • Entertainment staff(9)
  • Would highly recommend(8)
  • Travel agent(7)

Additional Information about Sandals Royal Caribbean Resort

Address: Mahoe Bay, Montego Bay 167, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sandals Royal Caribbean Resort 4.5*
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Expedia, Tingo, Travelocity, BookIt.com and Hotels.com so you can book your Sandals Royal Caribbean Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean

4,074 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3996)
Viewed
Room/suite (682)
Viewed
Bathroom (72)
Viewed
Pool/beach area (536)
Viewed
Hotel & grounds (669)
Viewed
Dining (279)
Viewed
View from room (247)
Viewed
2:46
Videos (11)
Viewed
Family/play areas (15)
Viewed
Other (1485)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Pool/beach area (10)
Viewed
Room/suite (33)
Viewed
Dining (11)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
View from room (3)
Viewed
Other (18)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Montego Bay #5 Romantic Hotel in Montego Bay #5 On the Beach Hotel in Montego Bay #5 Top resorts Hotel in Montego Bay #5 Luxury Hotel in Montego Bay #7 Family Hotel in Montego Bay #9 Business Hotel in Montego Bay
Hotel Class
Official Description (provided by the hotel)
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 
Number of rooms
197

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sandals Royal Caribbean Resort and other travelers.
1 question

See which rooms travelers prefer