We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunset Beach Resort, Spa & Water Park

Travelers' Choice award winner
Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Sunset Beach Resort, Spa & Water Park
View Map
Add Photo Write a Review

4,696 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,432
    1,883
    763
    371
    247
See reviews for
1,676
1,002
82
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,008)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (4696)
  • Mar-May only
    (1474)
  • Jun-Aug only
    (1190)
  • Sep-Nov only
    (875)
  • Dec-Feb only
    (1157)
All months
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

From July 19-26 we had about 30 people at Sunset Beach for a family reunion. Every single one of us was disappointed. Here are the major reasons why: 1. Everyone in our group paid different rates. 2. Our rooms were not clean. My personal room still had hair in the floor from previous guests and we had to call repeatedly... More 

Was this review helpful? Yes
Mississauga
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had a blast at sunset beach spa water park,staff was just amazing very clean rooms and the food was great,the ladies that work at front desk was just amazing,don't remember his first name but his last name is Chung he works the night front desk he's such a wonderful person,our cleaning lady Sonia she's great.I love this resort and recommend... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A great break for a few days is just enough to enjoy this resort. The evening entertainment is varied, food is good and staff very helpful. We tried the Italian restaurant one evening which you must book in advance. The meal was truly delicious and made a change from the typical buffet.

Was this review helpful? Yes 1
Springfield Gardens, New York, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Looks can be very decieven. I have been around and to make my vacation super is the manner in which the staff relates to me. Thank you sunset beach resort staff. You guys are the best. I don't like the mention names because you sometimes forget someone but I just have to mention three people. Thanks Pauline and Patrice from... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Well Cheap Carribean didn't send in the reservation to the hotel. Mrs. Walters took very good care of our group and they didn't even cause the problem. We had six rooms, 14 people in all, and she took care of us all. I walk with a cane and she made sure I was on the ground level. I was able... More 

Was this review helpful? Yes 2
Winchester, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second time in Jamaica, but our first at this hotel. The good things are really good, and the bad are quite bad....here goes.. GOOD- Kids Club is brilliant. I had reservations about leaving my kids with someone I'd never met, but they absolutely loved it! The ladies were so friendly and welcoming. Thank you Serena, Elsa, Charmaine,... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I was invited by returning guest, to find this hotel very disappointing service received. Poor housekeeping, i.e. Not very clean in room, around pool area aunts crawling everywhere, as well as in bathroom in suite, inside pool dirty- not cleaned often enough.From first day arrival to the very last day (Aug.22-29/15) had to call for towels, not enough or no... More 

Was this review helpful? Yes 1
Karlene W, Manager at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Valued Guest, Thank you for taking the time to review our resort. We appreciate that you have provided feedback about the areas of our services that negatively impacted your stay with us. Our mission is to provide our guests with the best possible accommodations…food…hospitality and service. Please be assured that we have addressed your areas of concerns outlined in... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We travelled to Montego Bay in early August 2015, to attend a wedding for a couple we are close friends with. Since our son is 2, we didn't want to leave him with anyone back home for a whole week, but we were very concerned about leaving him with a babysitter in a different country. Once we got into the... More 

Was this review helpful? Yes
Akron, Ohio
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon arrival, we asked if there were any upgraded rooms available & we we able to upgrade to a full suite for only $20 per night more! Great corner room on the 7th floor with 270 degree views! Pools & water park were great, spent a lot of time there. Beach was not the best we have been to,(small/narrow) but... More 

Was this review helpful? Yes
Karlene W, Manager at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Valued Guest, Thank you so much for your review. We are delighted to know that you enjoyed your accommodation, as well as the pools…the Water Park and of course the beautiful sunsets. Your comments about our staff, proves that we have accomplished our mission of providing our guests with excellent hospitality and service. We look forward to another opportunity... More 

Queens, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this resort due to the fact i stayed at the Sunset Jamaica Grande in Ocho Rios in 2014 and was satisfied with the company. The Sunset Resort in Montego Bay was even better. The staff is friendly, especially Ms. Pauline at the front desk and Coswayne in the lobby. The food was great. I only ate at the... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

4,290 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3996)
Viewed
View from room (364)
Viewed
Hotel & grounds (823)
Viewed
Pool/beach area (1035)
Viewed
Room/suite (332)
Viewed
Family/play areas (107)
Viewed
Dining (203)
Viewed
Business center/function rooms (32)
Viewed
Bathroom (36)
Viewed
0:25
Videos (6)
Viewed
Other (1058)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (262)
Viewed
Amenities (44)
Viewed
Bay View Rooms (35)
Viewed
Beach (33)
Viewed
Junior Suite (9)
Viewed
Kid's Pool (3)
Viewed
One Bedroom Suite (14)
Viewed
Pool 1 (7)
Viewed
Pool 2 (8)
Viewed
Pool 4 (1)
Viewed
Restaurants and Bars (76)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (9)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
View from room (3)
Viewed
Family/play areas (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
0.1 mi away
The Oasis at Sunset, Montego Bay
9.6 mi away
Hilton Rose Hall Resort & Spa
7.1 mi away
Holiday Inn Resort Montego Bay
Holiday Inn Resort Montego Bay
#25 of 64 in Montego Bay
4.0 of 5 stars 361 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Secrets Wild Orchid Montego Bay
12.2 mi away
Iberostar Grand Rose Hall
5.5 mi away
Hotel Riu Montego Bay
Hotel Riu Montego Bay
#1 of 1 in Ironshore
3.5 of 5 stars 4,534 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay