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Sunset Beach Resort, Spa & Water Park

3.5 of 5 Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
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Sunset Beach Resort, Spa & Water Park
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Sunset Beach Resort, Spa & Water Park
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4,246 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Neath, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed on sunset beach resort for the first time this year. We were impressed from start to finish with everything. Service was great and everyone working here were just so friendly they couldn't do enough for us. This resort has a private beach which is just heaven. The sea is never to far out and you could lay on... More 

Was this review helpful? Yes 1
Hughesville, MD
Top Contributor
250 reviews 250 reviews
25 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at Sunset Beach resort from Dec. 6-13. There is so much good to say about this resort, we were both very impressed. I usually feel confined at resorts but here. This resort has so much to offer, we loved it so much that we already booked it again for November. We stayed in a room... More 

Was this review helpful? Yes 3
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Fishtherapy: Its great hearing you have already booked your return for November – Our hotel mantra states, come as guest; stay as friends; return as family – we look forward welcoming you back as family. Thank you for your kind comments; good food, great nightly entertainment, variety of day activities, relaxing beach and most importantly genuinely pleasant staff. It... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the resort with my parents and our two young kids (3 and 1 year old) for a week. We had a great experience. The pros: - 15 mins ride from the airport to the hotel - While we were checking in, the front desk saw that we have two families with young kids. They gave us a... More 

Was this review helpful? Yes
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Nina L: We thank you for taking the time to review your vacation with us. We are elated to hear you were quiet pleased with your free room upgrade – at Sunset Beach Resort the comfort and satisfaction of our guest is our primary objective. Thank you also for your kind comments; in particular to our amazing staff and... More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay at the Sunset Beach Resort for my Birthday Get Away! The staff was so nice and pleasant. They were superb. I got what I paid for. My birthday serenade was a surprise but it was a wonderful one. Big ups to the entertainment staff and the food service staff. I would have liked more Jamacian... More 

Was this review helpful? Yes
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear CateeaL: Thank you for taking the time to review your experience while staying with us. We also thank you for selecting our resort as your Birthday get Away!! Its great reading you find our staff to be superb!!! I’m in agreement they are totally the best!!...and also that you have gotten value for your money. We have taken note... More 

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The pictures and reviews that I have previously read were pretty much great but my experience was anything but! Let's start with the fact that check-in is at 3:00 and our rooms weren't ready until 5:30!! One of the reservations was wrong and they gave us NO accomodations for that! The view looked like I was looking at a housing... More 

Was this review helpful? Yes 3
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Gear MissR2014: First and foremost, please allow us to apologize for the experience you had while vacationing with us. We are sorry to hear of your negative experience, this is not indicative of the level of service to which we are committed. Your discomfort is of great concern to us, we will be reviewing these points with our management team.... More 

Jamaica
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel to attend the fiftieth year anniversary reunion of my high school class. Everyone here are so accommodating, cheerful and helpful. Nothing seemed to be too much for anyone to do to make our stay a wonderful experience! For example, on day two of my stay, when I expressed regret that I could not find a... More 

Was this review helpful? Yes 1
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear PCM65: We thank you for taking the time to review your experiences while visiting us on your high school reunion. Its great reading you found us to be accommodating, cheerful and helpful. Thanks for all the kind kudos. At Sunset Beach Resorts we take pleasure in fulfilling our guest expectations. It was our pleasure hosting you and your group.... More 

Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I was extremely pleased and it has exceeded my expectations by leaps and bounds. Hats off to the staff with their friendly service. Everyone always carried a genuine smile and made you feel at home, at all times. I recently got married and had a large number of guests (local and abroad) staying at Sunset Beach Resort and everyone I... More 

Was this review helpful? Yes 4
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear ChicanoH: Wow!!!! ‘A trip of a lifetime”. We are extremely pleased to read that we have exceeded your expectations by leaps and bounds - at Sunset Beach we take pride in fulfilling our guests expectations. We are sorry you were underwhelmed by the WIFI service. We value your review and will take your comments as valuable feedback . This... More 

Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first all inclusive and I loved it! We stayed here from Nov 26-Dec 3 for our wedding. We had a group of 28 people. Shelly, the wedding coordinator was the best (friendly and accomodating). Planning our wedding before our arrival was a bit stressful for someone who likes to know in advance what is going on, but... More 

Was this review helpful? Yes 3
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear SarahD: It’s a pleasure reading “The whole Wedding was beyond your Expectations”, We are extremely pleased our staff especially Shelly & Cleveland made your experience great. Thank you for the positive comments especially relating to the spacious and clean rooms, great service, good food, good drinks (especially the smoothie) . We value your review and have taken note of... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Attention to detail of staff is impressive!Stayed here for a week for my brothers. The food is good. A variety of bars to get pissed and sock up some sun. Absolutely recommend!only 15min ride from the airport.

Was this review helpful? Yes 1
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Guest, We are elated to read your stay was ‘Simple Amazing’. We thank you for taking the time to review your experiences while staying with us. Thanks also for the kind recommendation. It was our pleasure hosting you. Kind Regards. Marcey Ellis Operations Department More 

Hawley, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I loved the friendly service...But everything is sooooo expensive there...they nickel and dime you for everything. We had a good time, waterpark was awesome...not much night time stuff except for bingo one night. checked out the disco another night...NO AIR CONDITIONING....i immediately left! the Food?? Just ok...breakfast was good, the rest of the run of the mill stuff....the grill...ONE PERSON... More 

Was this review helpful? Yes 2
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear SuenFamily: Thank you for taking the time to review your vacation with us. We are sorry you were underwhelmed by our nighttime activities. We appreciate your kind comments especially relating to our awesome waterpark. We value your review and have taken note of your comments. The comfort and satisfaction of our guests is of paramount importance to us. It... More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(32)
  • Very nice(24)
  • Jerk chicken(23)
  • Italian restaurant(19)
  • Great time(17)
  • Really good(9)
  • Gift shop(7)
  • Tower B(5)
  • Hip strip(5)
  • Kid Club(4)

Additional Information about Sunset Beach Resort, Spa & Water Park

Address: Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sunset Beach Resort, Spa & Water Park 3.5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Caribbean Online Mgt Corp., getaroom.com, Despegar.com, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Sunset Beach Resort, Spa & Water Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Beach Resort Jamaica
Sunset Beach Jamaica
Sunset Beach Montego Bay
Sunset Beach Resort Spa Montego Bay
Sunset Beach Resort And Spa Jamaica
Beach Resort Sunset
Sunset Beach Resort Montego Bay Jamaica
Sunset Beach Resort Spa Jamaica
Montego Bay Sunset Beach Resort
Hotel Style:
#12 Spa Hotel in Montego Bay
#16 Top resorts Hotel in Montego Bay
#17 On the Beach Hotel in Montego Bay

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