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Sunset Beach Resort, Spa & Water Park

3.5 of 5 Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
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Sunset Beach Resort, Spa & Water Park
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Sunset Beach Resort, Spa & Water Park
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4,184 reviews from our community

Traveler rating
    1,225
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    693
    342
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hazleton, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 10th stay, I think. We have had so many wonderful stays there we lost track. We will thank the same people as usual (read our other reviews). Special thanks to Karlene Walters (Lil Rob's Jamaican Grandma) and Renae Daley (Lil Rob's girlfriend) for making our 2 year old's vacation a memorable one! Beach is beautiful! Restaurants are... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My mom, sister, two aunts and I went to SSB for a week sept 30-Oct 7. None of us had ever been to Jamaica and we all loved our trip! The food was delicious and constantly changing. Their morning oatmeal variety was always so intriguing and we always tried it. The dirty bananas were free flowing and delicious , and... More

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Accord, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have been to this resort twice and to a sunset resort chain 3 times in 2 years. My husband and I traveled in May with our two daughters ages 8 yrs & 9 months and several family members. We traveled in October with friends of ours. We love this resort and always have a wonderful time! We are already... More

Was this review helpful? Yes 2
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Mklh0928: Thank you for taking the time to review your vacation with us. At Sunset Beach we have our slogan which state "Come as guests, stay as friends, return as family" - you are family. Thanks for the positive comments - we are always eager to hear what our guests liked and how we can improve. We will take... More

London, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I enjoyed every bit of this vacation ! the rooms were very nicely air conditioned, clean and huge. It was nice having cable in the rooms for late at night. The food was great and the service was wonderful in the sit down restaurants. My favorite was the Italian cuisine. The pools were all very well kept. I know a... More

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Manchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff at the resort are very friendly. Food is good, but at times a little bland in the main restaurant (but I assume this is to cater for people with medical conditions)? We enjoyed the food in both the Jamaican and Asian themed restaurants (you have to book a table in advance). The rooms were a decent size however... More

Was this review helpful? Yes 2
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Lona: Thank you for taking the time to review your vacation with us and also for your kind comments particularly relating to our friendly staff. You will be pleased to know that we have already procured some of the components to install extractors in the bathrooms. We are always to hear what our guests liked and how we can... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this resort for 2 weeks a couple of years ago. What a wonderful fun filled resort. Food was outstanding, entertainment was good especially the talent/ fashion show for children. The staff were friendly. The resort was clean and the rooms cosy. Me, my partner and 2 children had the best holiday ever. Weather was great the short sharp... More

Was this review helpful? Yes 1
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Geta J, Thank you for taking the time to review your vacation with us. We would like to thank you for again selecting our resort as your vacation destination and for giving such positive feedback. At Sunset Beach we take pride in fulfilling our guest vacation expectations. Thanks again, and hopefully see you again soon!!! Kind Regards, Marcey Ellis... More

Western Ireland
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Nice complex, great pool and beach, but could use an update. We wish the activities were posted better.. Check the "whiteboard " daily... Great food at the Asian restaurant, and don't forget to try the Jerk Sausage! Jason at the lobby bar is very pleasant and makes a fine cocktail!

Was this review helpful? Yes 2
MarceyEllis, staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear JZ335: Thanks for taking the time to review your vacation with us. Thanks also for your kind comments and especially your recommendations for improvement. We are always eager to hear what our guests would like to see changed. We do appreciate the feedback. Kind Regards, Marcey Ellis Operations More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was not up to the standards as advertised. The bathroom had dirt around the toilet and bathtub. The room had a odor when we entered, we had to open the sliding door to air it out. The bed had some nasty dirt things on the sheets. I do have pictures of all of this and more if I... More

Was this review helpful? Yes 5
Laura K, Manager at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Chris B, Thank you for taking the time to review your vacation with us. We sincerely regret not being given the opportunity to address any of these issues before your departure; allowing for the timely and direct intervention. Please accept our apologies for any shortcomings encountered, as comfort and satisfaction of our guests is and will always be our... More

Columbia, South Carolina
Top Contributor
93 reviews 93 reviews
20 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our third visit to Sunset Beach and each time has been better than the last. We decided to give the Oasis a try since we had heard about the upgrades and refurbishing that has occurred since last year. The view from the room was incredible! Literally 10 steps from the beach, we enjoyed a beautiful Jamaican sunset almost... More

Was this review helpful? Yes 2
MarceyEllis, Staff at Sunset Beach Resort, Spa & Water Park, responded to this review

Dear Guest: Sunset Beach Resorts would like to thank you for selecting our resort as your vacation destination. Thanks for your feedback and also for highlighting team member Barbie as the person who was helpfull in making your stay especially delightful. We are always eager to hear what our guests liked and how we can improve. Thanks again. We look... More

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 28 & 29 sept. I loved it. All inclusive, which is my first and will look into booking future hotels because of my experience here. Perfect ocean view from my room (206 in tower A) Staff were nice. Buffet was good, not great. The only extra charges were at the beauty and health salon and maybe the more expensive... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(32)
  • Very nice(24)
  • Jerk chicken(23)
  • Italian restaurant(19)
  • Great time(17)
  • Really good(9)
  • Gift shop(7)
  • Hip strip(5)
  • Tower B(5)
  • Ice cream machine(4)

Additional Information about Sunset Beach Resort, Spa & Water Park

Address: Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sunset Beach Resort, Spa & Water Park 3.5*
Number of rooms: 306
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Also Known As:
Sunset Beach Resort Jamaica
Sunset Beach Jamaica
Sunset Beach Montego Bay
Sunset Beach Resort Spa Montego Bay
Sunset Beach Resort And Spa Jamaica
Beach Resort Sunset
Sunset Beach Resort Montego Bay Jamaica
Sunset Beach Resort Spa Jamaica
Montego Bay Sunset Beach Resort

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