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All 62 Montego Bay hotels »

Sunset Beach Resort, Spa & Water Park

3.5 of 5
Montego Freeport Peninsula | PO Box 1168, Jamaica
Hotel amenities
Sunset Beach Resort, Spa & Water Park
Ranked #18 of 62 hotels in Montego Bay
3.5 of 5 stars 2750 Reviews
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2,750 reviews from our community

What travelers say about this hotel
  • Water park(87)
  • Very good(64)
  • Great time(64)
  • Lazy river(63)
  • Italian restaurant(57)
  • Jerk chicken(51)
  • Hip strip(32)
  • Ocean views(20)
  • Friendly and helpful(20)
  • Ice cream machine(7)
Traveler rating
    733
    1,134
    452
    249
    182
Only show reviews for Family (796) | Couples (526) | Business (27)
Date Rating
Pasadena, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
6
people found this review helpful

I brought my mother to this resort earlier this month, May of 2012, along with 3 of my cousins. Our experience was nothing short of amazing! Our room was comfortable, and always clean, with a nice view of Montego Bay. The food was immaculate! All of it! We tried each of the restaurants that required reservations. The service was wonderful!... More

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Kalamazoo, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 27, 2012 NEW
2
people found this review helpful

My wife and I just returned from celebrating our ten year wedding anniversary and we stayed at the Sunset Beach with our one yr old thinking this would be a great family resort. Boy were we in for a surprise. Never in my life have I encountered such rude staff and management is totally lacking. Let me start by saying... More

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Matthew Marzouca, Manager at Sunset Beach Resort, Spa & Water Park, responded to this review
May 28, 2012

Dear Derick L, Please understand that we only confirm room categories, and bed configurations are only confirmed on arrival day. We do our best to meet the advance requests i.e. double bed or king bed preferences, and are able to do so most of the time. Sometimes it takes a day due to rooming logistics that hinge on other guests... More

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Kingston, Jamaica
Senior Contributor
41 reviews 41 reviews
Reviews in 7 cities Reviews in 7 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 26, 2012 NEW
2
people found this review helpful

Two years ago we stayed at this Resort and it was enjoyable. Our May 2012 experience has declined significantly. The Resort seems to lack effective management, cuisine is non existent. There was no hot water in our Junior Suite, we had to call for soaps. In summary, we did not receive value for money.

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See 6 more reviews by jamaica07Kingston for Montego Bay
Matthew Marzouca, Manager at Sunset Beach Resort, Spa & Water Park, responded to this review
May 27, 2012

Dear Jamaica07Kingston, We value the feedback of our local guests as our distinction from other hotels is to offer a "Uniquely Jamaican Experience". I would like to share with you that we have recently reshuffled our management team to better serve our guests. We have a new Entertainment Mgr., Front Desk Mgr., Wedding Coordinator, and a Food & Beverage consultant.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW via mobile
3
people found this review helpful

Me and the wife went here on our anniversary. Our first trip to Jamaica. We won't be back to Sunset beach resort. If you like bottom shelf liquor and cheap hotel rooms and the same food everyday then this place is for you. The service was terrible!! Our air conditioner was not working the first night there and we told... More

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Matthew Marzouca, Manager at Sunset Beach Resort, Spa & Water Park, responded to this review
May 27, 2012

Dear Chipboy777, Jim Beam Bourbon, Smirnoff Vodka, Teacher's and J&B Whiskey,Gordon's Gin. VSOP Napoleon Brandy and our local award winning "Appleton Special" Rum. I am happy to hear the housekeeper was able to address the operation of your AC unit for you, but I do apologize our technician did not arrive in a timely fashion. I must say we have... More

Wilmington, Delaware
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

Very impressed with the resort, pools were clean, beach was great, room was always clean and fresh sheets and towels supplied daily. Food at the banawalk buffet was pretty bad for lunch and dinner, would suggest getting reservations every night at one of the restaurants, all of which were good.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW via mobile
2
people found this review helpful

Myself, husband, daughter of 15 and son of 5 had a great time at this resort May 12-19. It was our first visit to Jamaica and we will be back! Only 15 minutes from airport its a great location when travelling with kids...plane flew in at 1pm...on beach by 2pm... We stayed in a beach front cabana room ground floor... More

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green bay
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

We were here twice already, once with the kids and once without. For the price you can't go wrong. The entertainment is a little lame but most resorts have been in Jamaica. It's close to the airport and is just a nice place to go to get away from it all. the rooms are nothing special but all you do... More

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Kingston, Jamaica
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 24, 2012
3
people found this review helpful

Sunset Beach resort was a good hotel and i would definitely return. The standard rooms were just that, standard but very clean and adequate. The food was good, there was always something to eat and the grill was very good too. There is always lots to do as their was lots of activities and the water slide and lazy river... More

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Keswick, Ontario, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2012
6
people found this review helpful

Visitied Sunset Beach on May 13 - 20th 2012. Arrived to find out the rooms we requested and paid for were not available. The front desk staff did everything they could to accomodate us> we ended up with 4 rooms on the 10th Floor of Tower A, couldnt have asked for any better. We were a group of 16 and... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2012
3
people found this review helpful

We stayed at the Sunset Beach for a few nights in April. Lots of entertainment, the drinks were unlimited, and the beach was alright. The buffet is mediocre but the Asian restaurant is great. I'm a vegetarian and I found there to be enough options for me which was nice. It is very safe, rooms in building B were updated... More

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Additional Information about Sunset Beach Resort, Spa & Water Park

  • Sunset Beach Hotel
  • Sunset Beach Resort Spa
  • Sunset Beach Resort Jamaica
  • Sunset Beach Resort
  • Sunset Beach Jamaica
  • Sunset Beach Resort & Spa
  • Sunset Beach Montego Bay
  • Sunset Beach Resort Montego Bay
  • Sunset Beach Resort Spa Montego Bay
  • Sunset Beach Resort And Spa Jamaica
Address: Montego Freeport Peninsula | PO Box 1168, Jamaica
Price Range: PLN: $$

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