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Half Moon, A RockResort

4.5 of 5 Rose Hall, Montego Bay, Jamaica
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Half Moon, A RockResort
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Half Moon, A RockResort
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1,227 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Half Moon, A RockResort
See the most recent reviews
nyc
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2012

I am just back from the most perfect vacation ever. The Half Moon resort was the most wonderful place! We stayed in a 6 bedroom Villa, with a staff of three, a cook, butler, and housekeeper. They could not have been more courteous, professional or attentive. The grounds of the resort are pristine, every employee was cheerful & pleasant. There... More

Was this review helpful? Yes 1
Management response:

Dear Valued Guest, The lovely comments regarding your stay at Half Moon, A RockResort are highly appreciated. It was really a pleasure to have you as our guests. We are happy your experience was all you anticipated, including your villa accommodation and activities – the Dolphin swim is among the many activities our guests enjoy. We thank you for your... More

Toronto, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 26, 2012

Half Moon certainly is an experience to be totally enjoyed. A long weekend or full vacation,does wonders to the soul. The staff and service are well trained and proficient. All the restaurants have a variety of cuisines. However please indulge me as I do have a "fave" Spend an evening or two or three at Sugar Mill. Chris Golding(who I... More

Was this review helpful? Yes 2
Management response:

Dear Valued Guests, It is always a pleasure receiving feedback from our valued clients. We thank you for taking the time to share your recent Half Moon, A RockResort experience. Your lovely comments are highly appreciated, we will certainly share with the team particularly the team members mentioned - your “world class chef” Chris Golding will be delighted. Our ultimate... More

Bethesda, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2012

We loved Half Moon so much that we extended our stay! My husband and I stayed for a week with our toddler son in Cottage 4. The accommodations were truly luxurious: gorgeous decorating, spacious suite, comfortable bed, AMAZING view of the beach and bay. The service was outstanding: housekeeper was a gem, room service was so accommodating for our child,... More

Was this review helpful? Yes 1
Management response:

Dear Valued Guest, The lovely comments regarding your stay at Half Moon, A RockResort are highly appreciated. It was really a pleasure to have you as our treasured guests. We are happy your experience was all you anticipated, including your accommodation, activities, Food & Beverage. The Dolphin swim and the Equestrian beach ride are among the many activities our guests... More

Jefferson City, Tennessee, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2012

So many things stood out about this property, but one aspect particularly made an impression on me. Half Moon offers a program to support the local elementary school by giving guests the opportunity to "pack for a purpose." This program encourages guests of the resort to use the extra space in their suitcase to bring over school supplies that are... More

Was this review helpful? Yes 7
Management response:

Dear Valued Guests, We thank you for choosing Half Moon, A RockResort for your recent vacation experience. It is truly heart-warming receiving such lovely comments – our “Pack for a Purpose” program offers our valued guests an opportunity to reach out in a practical way to our elementary school children. Thank you for participating and for personally sharing with the... More

Charlotte, North Carolina
Top Contributor
156 reviews 156 reviews
76 hotel reviews
360 helpful votes 360 helpful votes
3 of 5 stars Reviewed June 18, 2012

I stayed at Half Moon while attending a business conference, so that sets the tone for a review from a different perspective than many guests would have. That said, I wish I’d stayed at the nearby Ritz Carlton instead. The first villa room I was assigned was badly in need of attention. Located in villa 94, the room was upstairs... More

Was this review helpful? Yes 4
Management response:

Dear Valued Guest, Thank you for visiting Half Moon, A RockResort for your special conference. We appreciate your feedback which is not only important, but it is critical to our continuous improvement. We regret that your villa experience did not exceed your expectation; and offer our sincere apologies for any inconvenience or discomfort encountered. We have good news! Some selected... More

Port Antonio, Jamaica
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 17, 2012

My husband and I recently celebrated our honeymoon at the Half Moon Hotel. It has been a while since I've seen such courteous staff and service. From the security guards right up to management showcases exquisite service, and skills of that of a well trained hospitality worker. I was impressed also with the lovely vibrant lady that met us at... More

Was this review helpful? Yes 2
Management response:

Dear Valued Guest, It was a pleasure having you as our treasured guests; we thank you for taking the time to share your Half Moon, A RockResort experience on tripAdvisor. Thank you for the complimentary comments towards our dedicated team in particular the team players mentioned, Kerisha and Shirley. Our ultimate goal is always to create an experience of a... More

Miami, Florida
Top Contributor
69 reviews 69 reviews
54 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 17, 2012

This is my third visit to Half Moon Resort at Rose Hall and I must say that my stay this time around was far more pleasant then my second visit in 2006. My first stay at this resort happened in the mid - eighties – a most fantastic experience then! The service has seen an overall improvement and the general... More

Was this review helpful? Yes 2
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review

Dear Valued Guest, The lovely comments regarding your recent stay at Half Moon, A RockResort are highly appreciated; it was a pleasure serving you again. We are happy your experience was all you anticipated apart from the challenge with the WIFi, which is currently undergoing some upgrades. We thank you for the compliments towards Heinz Simonitsch a stalwart hotelier and... More

Austin, Texas, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2012

Just returned from a week at the Half Moon Rock Resort, and I have to say the experience was amazing! We loved this resort so much. My boyfriend had stayed here years ago in 1985 through shareholder/school friend and remembered how great the trip was. He had some vacation time so he booked the trip based on his past experience.... More

Was this review helpful? Yes 4
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review

Dear Valued Guest, Thank you for sharing the lovely comments regarding your recent stay at Half Moon, A RockResort. It is a pleasure receiving such detailed and positive feedback on not only the resort and it offerings but our dedicated team. We will certainly share your beautiful comments with the team members mentioned and indeed the entire team. Our ultimate... More

Hartford, Connecticut
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2012

Went there for destination wedding, everything was fabulous until day 5, we. Booked a villa for 7 days on the morning of the 5th day we where told we had to move out by noon to a smaller room. I had a copy of my original reservation which specifically said "7 days royal villa" and tried to get some satisfaction... More

Was this review helpful? Yes 3
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review

Dear Valued Guest, We appreciate you taking the time to share feedback regarding your recent experience at Half Moon, A RockResort. We sincerely apologize that we did not exceed your expectations in the handling of the relocation of your villa accommodation. Upon investigating, there seem to have been some misunderstanding between the wedding parties; nonetheless, we sincerely regret any inconvenience... More

Roland, Oklahoma
Top Contributor
99 reviews 99 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 11, 2012

Wow! Half Moon is beautiful, we stayed in a four bedroom villa, with a private pool. It was right across from the Commissary, we had a golf cart to get around the grounds with ease. The villa was clean, the butler, Damien and the maid, Denise were beyond attentive and amazing! We stayed seven days and wish we could have... More

Was this review helpful? Yes 1
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review

Dear Valued Guests, We sincerely appreciate you taking the time to share the lovely comments regarding your stay at Half Moon, A RockResort. It was a privilege serving you; we are happy you enjoyed the resort, facility, activities and service. Again, thank you for visiting Half Moon and taking the time to share your experience on TripAdvisor. We look forward... More

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Additional Information about Half Moon, A RockResort

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Half Moon, A RockResort 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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