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All 22 Kingston hotels

The Knutsford Court Hotel

3.0 of 5 Hotel   |   16 Chelsea Avenue, Kingston 5, Jamaica
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Ranked #7 of 22 Hotels in Kingston
A recent review
3 of 5 stars Reviewed July 31, 2014
James O Bristol, England, United Kingdom
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269 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Knutsford Court Hotel
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Bristol, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 31, 2014

Stayed for a long weekend. The hotel is well located in the business district of Kingston. The pool is clean and pleasant. The gym is small but adequate. Rooms are cool (air con) and clean. Water pressure can be a little hit and miss in the shower (stopping at times). On the whole we had a reasonable stay here, with... More

Was this review helpful? Yes 1
Yerevan, Armenia
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 29, 2014

The bad experience starts from the front desk and stays with you till you check out. The list is long (staff, food, cleanliness, location, comfort, etc) and would not fit here, bottom line - there is nothing that would bring me back to this hotel.

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 24, 2014

This is a chill hotel in the middle of Kingston’s bustle. It’s a good choice whether you’re in Kingston for business or vacation. I had a relatively small room but it was absolutely well kept and comfortable. The staff is good and the facility all around was ship-shape. The restaurant had great food that really stood out - innovative twists... More

Was this review helpful? Yes 5
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 24, 2014

This hotel In a very nice area, considering yourself in "Kingston" Nice to have a pool/courtyard and lounge chairs. Free internet in lobby almost at area only but have to stand close to front desk to use. Front desk staff ... Few are helpful they have one or two, don't value the key of great customer service. I was here... More

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Amman, Jordan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 22, 2014

With 4 heavy bags I was given the 3rd floor. No elevator. They did assist with one of the bags, but after a long day, a heart attack was not what I needed with all my bags. Then no internet until morn

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 21, 2014

I am surprised by some of the negative reviews of this hotel, because my stay at The Knutsford Court Hotel in Kingston, Jamaica was a pleasure. The hotel is well located near the financial district and my room was air conditioned, spacious, comfortable and clean. The staff were friendly and very helpful. The food in the adjoining restaurant was delicious,... More

Was this review helpful? Yes 6
Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 13, 2014

I stayed there with a group of 12 people for 1 night. The hotel is nice by Jamaican standards but be aware that there are no elevators. The water pressure was spotty and the free breakfast buffet did not offer much to choose from.

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Mt . vernon
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 1, 2014

Ive actually been at this hotel a few times throughout the years and it wasn't that bad but it definitely seems as if they have no intention for improvement and the customer service is not at all up to standards. The rooms need alot of improving the bathroom is very distasteful every time I took a shower I kepy on... More

Was this review helpful? Yes 4
St. Kitts
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 28, 2014

ALL levels of staff at this hotel except the maid service are in need of urgent customer service training! I usually stay at a nearby hotel but it suffered fire damage and is still closed for repairs. I chose this hotel based on price offering and online reviews. This was certainly an absolutely bad experience and I shall now allow... More

Was this review helpful? Yes 3
West Palm Beach, Florida
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 18, 2014

A small travel agent group that I am a part of, toured this property and for the budget minded traveler, it is fabulous. e They have done a very, very nice remodel, the location is very convenient. The Chef prepared the most fabulous and authentic Jamaican breakfast for use....complete with an omelet station. These are some of the most hospitable... More

Was this review helpful? Yes 4
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Additional Information about The Knutsford Court Hotel

Address: 16 Chelsea Avenue, Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Knutsford Court Hotel 3*
Number of rooms: 143
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Also Known As:
Knutsford Court Kingston
Hotel Knutsford Court
The Knutsford Court Hotel Jamaica/Kingston

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