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The Knutsford Court Hotel

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16 Chelsea Avenue, Kingston 5, Jamaica
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1 room 1 guest
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327 Reviews from our TripAdvisor Community

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    128
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • French first
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  • Italian first
  • Japanese first
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  • Portuguese first
  • Russian first
  • Spanish first
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  • All months
    (327)
  • Mar-May only
    (87)
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    (95)
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    (77)
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    (68)
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2 reviews
3 of 5 stars Reviewed 2 weeks ago

The room was comfortable. The food was inconsistent, some nights it was ok. Other nights awful. The staff was the same. Ventrice, one of the waitress was superb. Always smiling and willing to assist. Petra however was most unfriendly. She always seemed angry and openly showed her disgust for customers on more than one occasion. She was just plain rude.... More 

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Kew, North Caicos
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited for a large conference, which worked well in the facility. The gardens around the courtyard attract some wonderful native birds (and bats at night), so be prepared for some good urban wildlife watching. Melting Pot restaurant is good with a large and diverse menu, including vegetarian options. Our conference meals were good, but despite F&B staff being told... More 

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Palm Beach, Florida
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8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had my wedding reception here and decided to honeymoon here as well. Very quiet and peaceful. It's hard to say what is my favorite feature here: The great customer service or the wonderful breakfast. The beds are super comfortable and my entire stay was just wonderful. Wi-fi wasn't the best but was good enough to use social media. Staff... More 

Was this review helpful? Yes 2
connecticut
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff try very hard but can't make up for the guarded and gated entry and inability for guests to safely walk anywhere off premise. Rooms fairly clean but baths moldy and mildew filled. New Kingston is not a tourist town. No beaches or resorts

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Travelers are raving about these Kingston hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015

I have stayed at this hotel several times while on business in Jamaica. The staff are very accomodating and the hotel really caters to the business person. The rooms great, love the kingsize beds, decor is pleasing to the eye.

Was this review helpful? Yes 1
Worcester, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

We rented the two bedroom suite for our family and it was great. The rooms were large, well equipped and quiet. The kids loved the space. There was even a private outdoor space in the back. The only drawback was the continental breakfast which could use a more Jamaican style since after all it is Jamaica.

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

The room was clean and well serviced. All staff were very polite and well groomed. What I liked best was the excellent customer service at every level. The maintenance and landscaping of the property added to the ambiance. What I did not like was that there is not a elevator which made heavy bags etc a problem to get upstairs.

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 6, 2015

I booked a Junior Suite although I was alone on business. The room was dated and the air conditioning was barely adequate for the size of the room. Not overly impressive. Breakfast was OK and again, not impressive. Internet was inconsistent and slow; this is probably my biggest complaint.

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Dallas, Texas
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 3, 2015

Good location quiet. Food average. No Jamaican food. Need touch up. But clean. I felt safe. Staff could use education on privacy laws. Comfortable stay otherwise. Food and other amenities within walking distance.

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