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All 22 Kingston hotels

The Knutsford Court Hotel

3.0 of 5 Hotel   |   16 Chelsea Avenue, Kingston 5, Jamaica
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Ranked #7 of 22 hotels in Kingston
A recent review
3 of 5 stars reviewed 2 days ago
James O Bristol, England, United Kingdom
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258 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Bristol, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for a long weekend. The hotel is well located in the business district of Kingston. The pool is clean and pleasant. The gym is small but adequate. Rooms are cool (air con) and clean. Water pressure can be a little hit and miss in the shower (stopping at times). On the whole we had a reasonable stay here, with... More

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Yerevan, Armenia
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The bad experience starts from the front desk and stays with you till you check out. The list is long (staff, food, cleanliness, location, comfort, etc) and would not fit here, bottom line - there is nothing that would bring me back to this hotel.

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a chill hotel in the middle of Kingston’s bustle. It’s a good choice whether you’re in Kingston for business or vacation. I had a relatively small room but it was absolutely well kept and comfortable. The staff is good and the facility all around was ship-shape. The restaurant had great food that really stood out - innovative twists... More

Was this review helpful? Yes 2
Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel In a very nice area, considering yourself in "Kingston" Nice to have a pool/courtyard and lounge chairs. Free internet in lobby almost at area only but have to stand close to front desk to use. Front desk staff ... Few are helpful they have one or two, don't value the key of great customer service. I was here... More

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Amman, Jordan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

With 4 heavy bags I was given the 3rd floor. No elevator. They did assist with one of the bags, but after a long day, a heart attack was not what I needed with all my bags. Then no internet until morn

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I am surprised by some of the negative reviews of this hotel, because my stay at The Knutsford Court Hotel in Kingston, Jamaica was a pleasure. The hotel is well located near the financial district and my room was air conditioned, spacious, comfortable and clean. The staff were friendly and very helpful. The food in the adjoining restaurant was delicious,... More

Was this review helpful? Yes 3
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed there with a group of 12 people for 1 night. The hotel is nice by Jamaican standards but be aware that there are no elevators. The water pressure was spotty and the free breakfast buffet did not offer much to choose from.

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Mt . vernon
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Ive actually been at this hotel a few times throughout the years and it wasn't that bad but it definitely seems as if they have no intention for improvement and the customer service is not at all up to standards. The rooms need alot of improving the bathroom is very distasteful every time I took a shower I kepy on... More

Was this review helpful? Yes 4
St. Kitts
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

ALL levels of staff at this hotel except the maid service are in need of urgent customer service training! I usually stay at a nearby hotel but it suffered fire damage and is still closed for repairs. I chose this hotel based on price offering and online reviews. This was certainly an absolutely bad experience and I shall now allow... More

Was this review helpful? Yes 2
West Palm Beach, Florida
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 18, 2014

A small travel agent group that I am a part of, toured this property and for the budget minded traveler, it is fabulous. e They have done a very, very nice remodel, the location is very convenient. The Chef prepared the most fabulous and authentic Jamaican breakfast for use....complete with an omelet station. These are some of the most hospitable... More

Was this review helpful? Yes 4
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Additional Information about The Knutsford Court Hotel

Address: 16 Chelsea Avenue, Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Knutsford Court Hotel 3*
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Also Known As:
Knutsford Court Kingston
Hotel Knutsford Court
The Knutsford Court Hotel Jamaica/Kingston

75 photos of this hotel

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Hotel & grounds (9)
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Hotel & grounds (11)
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Dining (2)
Pool/beach area (1)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Knutsford Court Hotel offers the best of both worlds, whether traveling for business of leisure. A selection of standard, superior, junior suites, one bedroom suites and two bedroom townhouses surrounding a lush garden courtyard with complimentary buffet breakfast daily. Featuring direct dial telephones, free wired and wireless internet access, 24-hour business centre and free private gym. Meeting and events are our forte with a choice of 7 function rooms with the largest seating 500. ... more   less 
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