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All 22 Kingston hotels

The Knutsford Court Hotel

3.0 of 5 Hotel   |   16 Chelsea Avenue, Kingston 5, Jamaica
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Ranked #7 of 22 hotels in Kingston
A recent review
4 of 5 stars reviewed 3 weeks ago
Deborah P West Palm Beach, Florida
  • Reviews (251)
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251 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Mt . vernon
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Ive actually been at this hotel a few times throughout the years and it wasn't that bad but it definitely seems as if they have no intention for improvement and the customer service is not at all up to standards. The rooms need alot of improving the bathroom is very distasteful every time I took a shower I kepy on... More

Was this review helpful? Yes 3
St. Kitts
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

ALL levels of staff at this hotel except the maid service are in need of urgent customer service training! I usually stay at a nearby hotel but it suffered fire damage and is still closed for repairs. I chose this hotel based on price offering and online reviews. This was certainly an absolutely bad experience and I shall now allow... More

Was this review helpful? Yes 2
West Palm Beach, Florida
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A small travel agent group that I am a part of, toured this property and for the budget minded traveler, it is fabulous. e They have done a very, very nice remodel, the location is very convenient. The Chef prepared the most fabulous and authentic Jamaican breakfast for use....complete with an omelet station. These are some of the most hospitable... More

Was this review helpful? Yes 2
Singapore, Singapore
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel in the middle of Kingston. Basic but clean room. Nice pool and courtyard. Secure compound. Staff are friendly enough and will go to lengths for their customers. Come without high hopes...

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Glasgow, United Kingdom
Top Contributor
69 reviews 69 reviews
42 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 4, 2014

I was here for a few nights on business, and this place wasn't great. Adequate and sufficed but not great. Room was fine, large, two double beds and everything worked. All was clean. Room was nice actually, sparsely decorated compared to a colleagues room a few doors along. Had a little kitchen, coffee maker etc. The swimming pool and compound/gardens... More

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Jupiter, Florida
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 30, 2014

When I found that I could not be in the Spanish Court for one night I was booked into the Knutsford Court. I looked it up on the internet and was excited at the prospect of the oasis like ambience and the newly redecorated rooms. I was disappointed with the reality when I arrived and made my way to my... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
3 of 5 stars Reviewed May 4, 2014

Reception desk staff kept myself & my wife waiting over half an hour before booking us in. Keeping in mind only two people were in front of us. A 9 hr flight & 5 hrs on the rd. this was the last thing we needed! They are unprofessional & very very very slow! Our room was next to air con... More

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18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 30, 2014

We were in Jamaica as a large group for at wedding at the same time as carnival and the Knutsford court did their best to accommodate the large group. Are over all stay was great! My only complaint is that the "bar" area could have been larger. Also the pool could have been a little larger as well. And to... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2014

Attended a conference at this facility for two days. The hotel provides excellent conference facilities and good catering services with tasty meals especially the morning breakfast. The hotel staff which included the servers were always pleasant and professional and ensured that you had your fill. Two issues that were not to my satisfaction was the noisy air condition compressor which... More

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Paramaribo, Suriname
1 review
3 of 5 stars Reviewed April 26, 2014

Very pleasant personnel n friendly. Food tastes good wish. Just had one issue with a girl at front desk. Overall comfortable. They have internet and there are restaurants close by. Mostly fast food restaurants. A famous jerk restaurant just around the corner

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Additional Information about The Knutsford Court Hotel

Address: 16 Chelsea Avenue, Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Knutsford Court Hotel 3*
Reservation Options:
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Also Known As:
Knutsford Court Kingston
Hotel Knutsford Court
The Knutsford Court Hotel Jamaica/Kingston

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Hotel & grounds (9)
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Hotel & grounds (11)
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Pool/beach area (1)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Knutsford Court Hotel offers the best of both worlds, whether traveling for business of leisure. A selection of standard, superior, junior suites, one bedroom suites and two bedroom townhouses surrounding a lush garden courtyard with complimentary buffet breakfast daily. Featuring direct dial telephones, free wired and wireless internet access, 24-hour business centre and free private gym. Meeting and events are our forte with a choice of 7 function rooms with the largest seating 500. ... more   less 
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