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Hotel Four Seasons

3.0 of 5
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18 Ruthven Road | Kingston 10, Kingston, Jamaica
Hotel Four Seasons
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Ranked #10 of 22 Hotels in Kingston
A recent review
3 of 5 stars reviewed 3 days ago
lmlc2014 Toronto, Canada
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128 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Generally the staff were great, however, experienced was ruined by lack of communication, complacency and utter disregard by some front desk staff, considering that this is a service industry and they are one's first contact, however, Ms Janet, Nathalie and Andrew went above and beyond to rectify issues when they arose and are to be commended for picking up the... More 

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London, United Kingdom
Top Contributor
57 reviews 57 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked in for a quick visit . I don't eat there any more due to issues on previous visits but like the hotels great central location and pools.I wasn't well met at reception and left feeling much worse for the way I was spoken to and dealt with .The room was just an economy not poolside and to be... More 

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Whitby, Canada
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for just one night and was extremely happy with our stay. The staff went above and beyond to make us comfortable by offering an extra bed and wrapping our sons breakfast up so he could eat in the room. The pool area was nice and it was convient to have the kettle and teabags in the room.

Was this review helpful? Yes 1
Teaneck, New Jersey
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 15, 2015

Cons:Disorganized, poor communication between staff. Our reservation was messed up, they tried to make us pay for complimentary breakfast, some rude staff members. So stingy with bath towels that I had to dry my body with a pool towel for two days. Left us without washcloths for 3 days, Bartender tried to overcharge us even though the correct price was... More 

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Travelers are raving about these Kingston hotels

New York
1 review
4 of 5 stars Reviewed March 30, 2015

The stay was relaxing and comfy. Bathroom clean and no disturbance in your room if you wanted to sleep in late. The ac was comfortable', the food was off the chain and fresh every day. The pancakes were delicious, jamaican dishes excellent and filling. The only thing lacking was basic entertaining activity at nite. They could use a light jazz... More 

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2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 28, 2015

I went to Jamaica to visit my GF was my first time in Jamaica I choose this hotel because the price was perfect $110 US per night , for that price you can not find a better hotel this this one , the place is amazing, the pool was fantastic there is even a Jacuzzi , upon my arrival at... More 

Was this review helpful? Yes 3
Leeds, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 23, 2015

Me and my 3 friend had a lovely stay in Hotel four seasons, the whole essence make you feel like you are away from the city as soon as you walk into the resort. The staff are generally nice... Every morning we looked forward to the complimentary Jamaican breakfast. This is close four those who want to tour like visiting... More 

Was this review helpful? Yes 1
Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 13, 2015

I have travelled to Kingston, Jamaica on several occasions and found the traditional chain " big" hotels to be overpriced, lacking service and good food. It was a big surprise for me the four seasons hotel, a family. Operated medium to small sized hotel in the upper side of the city.... The compound is traditionally decorated, there is a series... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 5, 2015

I am sure that this hotel used to be beautiful in its time - maybe many years ago. While the room is spacious and has all the basic amenities, I thought the hotel can improve on cleanliness. Another concern that I had was that there was no consistency when it comes to provision of bottled water. In the five days... More 

Was this review helpful? Yes 1
Columbus, Ohio
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

What a great 3 days spent at the Hotel Four Seasons in Kingston. The staff were very accommodating and were able to check us in well before the posted time. The restaurant was spectacular and the food superb. Our room was very clean and quiet for a city hotel. Felt very safe and no parking issues.

Was this review helpful? Yes 3
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