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Hotel Four Seasons

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18 Ruthven Road | Kingston 10, Kingston, Jamaica
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Ranked #11 of 22 Hotels in Kingston
A recent review
4 of 5 stars reviewed 2 weeks ago
Charlesg42 Moscow, Russia
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121 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have travelled to Kingston, Jamaica on several occasions and found the traditional chain " big" hotels to be overpriced, lacking service and good food. It was a big surprise for me the four seasons hotel, a family. Operated medium to small sized hotel in the upper side of the city.... The compound is traditionally decorated, there is a series... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am sure that this hotel used to be beautiful in its time - maybe many years ago. While the room is spacious and has all the basic amenities, I thought the hotel can improve on cleanliness. Another concern that I had was that there was no consistency when it comes to provision of bottled water. In the five days... More 

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Columbus, Ohio
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

What a great 3 days spent at the Hotel Four Seasons in Kingston. The staff were very accommodating and were able to check us in well before the posted time. The restaurant was spectacular and the food superb. Our room was very clean and quiet for a city hotel. Felt very safe and no parking issues.

Was this review helpful? Yes 3
Savanna La Mar, Jamaica
Contributor
20 reviews 20 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 8, 2015

Unexpectedly we had to stay in Kingston overnight and an acquaintance suggested this place. The room was clean but only one chair even though this was clearly a double room. One bottle of water. There was however a good supply of teabags, coffee sachets and creamer. The young man who showed us to the room was telling us how lovely... More 

Was this review helpful? Yes 2
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 19, 2014

Just ended my stay there due to a very nasty fallout with an illiterate bartender by the pool. My sister and I were enjoying the pool alone tonight when apparently the noise (from moderate pool antics) started to annoy the bartender. He promptly dropped what he was doing and instructed both of us to get out the pool and return... More 

Was this review helpful? Yes 13
London, United Kingdom
Top Contributor
55 reviews 55 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed November 19, 2014

Business trip with a few days here. I loved the room with its good shower, comfortable beds, coffee making facilities,free wifi and the pool virtually right outside the door. I walked straight out and into the pool with its jacuzzi like vents around the side. Great at 8pm at night. Security and cleaning staff very helpful. The big let down... More 

Was this review helpful? Yes 4
Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 12, 2014

1.I had a event planned at least a month in advance which had been discussed and approved before arrival and during my stay. less than 36 hours i was told by the owners i could not have it there and they gave me one of the many irrational reasons one being a noise factor even after i assured them it... More 

Was this review helpful? Yes 4
Kingston, Saint Andrew, Jamaica
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

spent my honeymoon there, it was a gift from my manager. We enjoyed ourself, my husband and I, the food was not bad, room service was excellent, we went back for our first anniversary, it was excellent,

Was this review helpful? Yes 2
Amman, Jordan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 22, 2014

I stay here often, that doesn't matter to them. They refuse to replenish the bottled drinking water, what's that .25 per bottle, said I could buy it if I wanted it, and I'm here 10 days at a time. They don't get it. Maybe next time I'll have to bring my own toilet paper too after the first roll is... More 

Was this review helpful? Yes 7
Bronx, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014

I have stayed here March and April 2014. This hotel is a hidden gem. I truly enjoy the staff and the accommodations. Marcus T at the reception area is very helpful. The rooms on the new side are beautiful and love the trees surrounding the area to make it feel as though you are not in the city. I had... More 

Was this review helpful? Yes 2
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