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All 22 Kingston hotels

Hotel Four Seasons

3.0 of 5 Hotel   |   18 Ruthven Road | Kingston 10, Kingston, Jamaica
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Ranked #10 of 22 Hotels in Kingston
A recent review
4 of 5 stars Reviewed September 7, 2014
Carmen A Kingston, Saint Andrew, Jamaica
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113 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kingston, Saint Andrew, Jamaica
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

spent my honeymoon there, it was a gift from my manager. We enjoyed ourself, my husband and I, the food was not bad, room service was excellent, we went back for our first anniversary, it was excellent,

Was this review helpful? Yes 1
Amman, Jordan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 22, 2014

I stay here often, that doesn't matter to them. They refuse to replenish the bottled drinking water, what's that .25 per bottle, said I could buy it if I wanted it, and I'm here 10 days at a time. They don't get it. Maybe next time I'll have to bring my own toilet paper too after the first roll is... More

Was this review helpful? Yes 2
Bronx, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014

I have stayed here March and April 2014. This hotel is a hidden gem. I truly enjoy the staff and the accommodations. Marcus T at the reception area is very helpful. The rooms on the new side are beautiful and love the trees surrounding the area to make it feel as though you are not in the city. I had... More

Was this review helpful? Yes 2
Mayaguez, Puerto Rico
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed during the second week of June. I request to stay in the newer rooms, either on the side or in the back of the property, last time I stayed above the restaurant, which looked and feel like a haunted house. The price at the the time of booking was $95 but at the check out was $98, might... More

Was this review helpful? Yes 3
Delft, The Netherlands
15 reviews 15 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 17, 2014

Hotel was nice and stuff was friendly but it took really long time to get our breakfast on the table, during dinner we had to wait almost until the end to get our water. Room are nice but the bathrooms would need some additional cleaning, especially in the corners. Very cosy pool bar just in front of your doors.

Was this review helpful? Yes 1
Houston, Texas
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2014

I want to thank Ms. Nickesha and the staff who work with her for a wonderful stay at this hotel. My first night I was placed in a dump for a room and the staff who checked me in was very uncooperative when I indicated my displeasure with the room. On Friday, March 18, 2014 I went to the office... More

Was this review helpful? Yes 2
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 27, 2014

I got turned around looking for the place since it was deep in the heart of the city, but off a small street. Once you find the place, you don't remember that your in Kingston. I had three different rooms due to some mix ups but each one was a good size and clean. The food was good and you... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 23, 2014

The hotel is located in the middle of the city. However with all the foliage they have around it doesn't really feel as such....I liked that. They had two pools and our room was located by the side of one. We had no noise issue. Room was decent size with tea service. There's a nice balcony that you can stay... More

Was this review helpful? Yes 3
Kingston, Jamaica
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 8, 2014

I stayed here with my friend and was very disappointed, not with the room (which saved this review from getting a poor score) but with the staff who clearly needs training and food which constantly is bad. I stayed in a standard room $125 usd for double occupancy. The room we got was ok I honestly had no complaints, we... More

Was this review helpful? Yes 6
Marcus T, Guest Relations Manager at Hotel Four Seasons, responded to this review

Good day Ms Avagail B, we are indeed so sorry for the poor service that was metted out to you during your last stay with us and can reassure you that the training of all our staff in providing exceptional customer care is paramount to keeping all our guests happy and giving them the "the Tradition of Excellence!" service that... More

Leicester, United Kingdom
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2014

Arrived 10 March for first visit to Jamaica. Having read some less than helpful reviews prior to booking, I was very pleased that I chose this hotel. Excellent food and service, all staff very friendly and helpful, advising me of places to visit in immediate area. Wonderful breakfasts. Nicely situated in own grounds with two pool bars. I was allocated... More

Was this review helpful? Yes 1
Marcus T, Guest Relations Manager at Hotel Four Seasons, responded to this review

Dear Andrew T, we are very happy that you had a wonderful stay with us and are looking forward to seeing you again at Hotel Four Seasons. Many kind regards, Marcus T. More

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Additional Information about Hotel Four Seasons

Address: 18 Ruthven Road | Kingston 10, Kingston, Jamaica
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Four Seasons 3*
Number of rooms: 76
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Also Known As:
Hotel 4 Seasons
Four Seasons Hotel Kingston
Kingston Four Seasons
Four Seasons Kingston Jamaica
Hotel Four Seasons Jamaica/Kingston

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