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All 22 Kingston hotels

Hotel Four Seasons

3.0 of 5 Hotel   |   18 Ruthven Road | Kingston 10, Kingston, Jamaica
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Ranked #10 of 22 hotels in Kingston
A recent review
4 of 5 stars Reviewed July 4, 2014
Angela S Bronx, New York
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110 people have reviewed this hotel

Traveler rating
    14
    36
    36
    6
    18
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Bronx, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2014

I have stayed here March and April 2014. This hotel is a hidden gem. I truly enjoy the staff and the accommodations. Marcus T at the reception area is very helpful. The rooms on the new side are beautiful and love the trees surrounding the area to make it feel as though you are not in the city. I had... More

Was this review helpful? Yes 1
Mayaguez, Puerto Rico
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed during the second week of June. I request to stay in the newer rooms, either on the side or in the back of the property, last time I stayed above the restaurant, which looked and feel like a haunted house. The price at the the time of booking was $95 but at the check out was $98, might... More

Was this review helpful? Yes 2
Delft, The Netherlands
Contributor
13 reviews 13 reviews
4 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 17, 2014

Hotel was nice and stuff was friendly but it took really long time to get our breakfast on the table, during dinner we had to wait almost until the end to get our water. Room are nice but the bathrooms would need some additional cleaning, especially in the corners. Very cosy pool bar just in front of your doors.

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 2, 2014

I want to thank Ms. Nickesha and the staff who work with her for a wonderful stay at this hotel. My first night I was placed in a dump for a room and the staff who checked me in was very uncooperative when I indicated my displeasure with the room. On Friday, March 18, 2014 I went to the office... More

Was this review helpful? Yes 1
Philadelphia
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 27, 2014

I got turned around looking for the place since it was deep in the heart of the city, but off a small street. Once you find the place, you don't remember that your in Kingston. I had three different rooms due to some mix ups but each one was a good size and clean. The food was good and you... More

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MD, USA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 23, 2014

The hotel is located in the middle of the city. However with all the foliage they have around it doesn't really feel as such....I liked that. They had two pools and our room was located by the side of one. We had no noise issue. Room was decent size with tea service. There's a nice balcony that you can stay... More

Was this review helpful? Yes 3
Kingston, Jamaica
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 8, 2014

I stayed here with my friend and was very disappointed, not with the room (which saved this review from getting a poor score) but with the staff who clearly needs training and food which constantly is bad. I stayed in a standard room $125 usd for double occupancy. The room we got was ok I honestly had no complaints, we... More

Was this review helpful? Yes 5
Marcus T, Guest Relations Manager at Hotel Four Seasons, responded to this review

Good day Ms Avagail B, we are indeed so sorry for the poor service that was metted out to you during your last stay with us and can reassure you that the training of all our staff in providing exceptional customer care is paramount to keeping all our guests happy and giving them the "the Tradition of Excellence!" service that... More

Leicester, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2014

Arrived 10 March for first visit to Jamaica. Having read some less than helpful reviews prior to booking, I was very pleased that I chose this hotel. Excellent food and service, all staff very friendly and helpful, advising me of places to visit in immediate area. Wonderful breakfasts. Nicely situated in own grounds with two pool bars. I was allocated... More

Was this review helpful? Yes 1
Marcus T, Guest Relations Manager at Hotel Four Seasons, responded to this review

Dear Andrew T, we are very happy that you had a wonderful stay with us and are looking forward to seeing you again at Hotel Four Seasons. Many kind regards, Marcus T. More

Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2014

Love the staffs, but there are some that do some crazy stuff, like steal guest cloth, food and small items, stealing guest item is immediate dismissal, affair is immediate dismissal, the person who claim she is he nurse is the biggest liar, she is hiding all the dirt under her legs, the dark skin one the light skin both steal... More

Was this review helpful? Yes 3
Marcus T, Guest Relations Manager at Hotel Four Seasons, responded to this review

Good Afternoon Ms Alicia B, we are indeed sorry for the experience you had with us and would like to make serious amends to your issues highlighted. The name, Lundh that you mentioned in your review is actually a Director of the Hotel and not the Nurse, who you alluded to and she is most eager to get in contact... More

Orlando, Florida
1 review
5 of 5 stars Reviewed March 12, 2014

We vacationed in Kingston from Birmingham for two weeks for the first time and the food as well as the service is what stood out about this hotel. They have what is called a Jerk Thursday, OMG!!!! If you are ever in Kingston Jamaica make sure you go have some good jerk mon"

Was this review helpful? Yes
Marcus T, Guest Relations Manager at Hotel Four Seasons, responded to this review

Tech Head Stephen thanks sooo much for the shout outs re Jerk Thursdays! It is a signature night here at Hotel Four Seasons and we welcome your patronage of same by spreading the word to all. Good food, Good vybz, Excellent Service always at Hotel Four Seasons. More

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Additional Information about Hotel Four Seasons

Address: 18 Ruthven Road | Kingston 10, Kingston, Jamaica
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Four Seasons 3*
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Also Known As:
Hotel 4 Seasons
Four Seasons Hotel Kingston
Kingston Four Seasons
Four Seasons Kingston Jamaica
Hotel Four Seasons Jamaica/Kingston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
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Number of rooms
76

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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