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Hotel Four Seasons

3.0 of 5
Hotel website
18 Ruthven Road | Kingston 10, Kingston, Jamaica
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (38)
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Grand Cayman
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So long as you don't expect the real four season brand your fine. It's a nice spot. Clean spacious rooms. Comfortable beds. Safe environment. Furniture is basic and dated but had a mini fridge which is very convenient. Everything (AC, cable, wifi) worked just fine. Meals were nice. Really loved the jacuzzi bar. Not my favorite hotel in Jamaica but... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I booked for two nights and end up staying 5 nights. Very laid-back and peaceful. The kids love the pool they had a great time. The complimentary breakfast was great and filling. Wish they was more channels and some other activities on the premises so we could do with out leaving the hotel but overall it was... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Hotel Four seasons in Kingston for one night. Our room was near the pool and was very clean. It was convenient to all we needed to do and the rate was great. One thing of notice: when they say a standard room, they mean 2 TWIN beds, despite what expedia or any other travel site says.... More 

Was this review helpful? Yes 4
Minnesota
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 24, 2015

We stayed at this hotel for two nights in July. Our room was near the pool and the bar area. The room was big and neat but was old and the decor was dated. We had no problems with WiFi. We went to the gym twice. It was basic but sufficient for a little workout. The pool was nice and... More 

Was this review helpful? Yes 4

Travelers are raving about these Kingston hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 18, 2015

The location is very convenient to the travel who may be visiting Jamaica for business or pleasure. A short walk to the heart of most businesses and shopping areas. It's safe and the staff is friendly.

Was this review helpful? Yes 1
Columbus, Ohio
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 8, 2015

I have stayed here twice in both the new rooms and the older rooms. Definitely worth the extra money to stay in the new rooms as the older rooms have an unrelaible water service. We spent the last afternoon/evening and the final morning without water in our room, no shower, no flushing the toilet. When contacting the front desk, I... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed at the HFS for seven nights. We had a room overlooking the pool and Bar area at the rear of the property. The room size was good. Comfortable bed, clean, quality new TV. Free wifi which had some connection difficulties. The cupboard spade was generous and the room had a safe - a little old fashion but effective.... More 

Was this review helpful? Yes 5
Bermuda
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 28, 2015

I have been to this hotel in November 2014 had a room by the pool and it was nice basic and clean. I returned May 2015 and stay in a standard room and it was basic but very clean as well. The staff were friendly and my service I received was great. The staff I encountered on my first stay... More 

Was this review helpful? Yes 1
Kingston, Jamaica
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed May 27, 2015

I've been to this hotel more than once. The first visit was to celebrate my wedding anniversary and the last visit was a business trip in 2013. I wouldn't advise anyone to use the standard rooms. I booked one and had to move to a standard room in another hotel. Those rooms look like motels and the room I got... More 

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Toronto, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2015

Generally the staff were great, however, experienced was ruined by lack of communication, complacency and utter disregard by some front desk staff, considering that this is a service industry and they are one's first contact, however, Ms Janet, Nathalie and Andrew went above and beyond to rectify issues when they arose and are to be commended for picking up the... More 

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