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Altamont Court Hotel

3.0 of 5 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
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Altamont Court Hotel
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Altamont Court Hotel
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103 reviews from our community

Traveler rating
    22
    47
    11
    18
    5
See reviews for
8
17
18
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (103)
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    (31)
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    (23)
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    (23)
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1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms and bathrooms needs updating especially the BATHROOMS. The shower heads seem like the have been there from 1900, very disgusting. The entire bathroom need to be gutted. Won't be there again.

Was this review helpful? Yes
chrisaction, General Manager at Altamont Court Hotel, responded to this review

We have already begun the upgrading of the rooms (eg.new beds are being installed in all rooms, of which the he remaining, are being delivered in about 2 weeks). As well, we have been upgrading our bathrooms, but this is a work in progress since there is quite a bit of dislocation involved in a bathroom refurbish. We are sorry... More

Port of Spain, Trinidad
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 2, 2014

My first time to Kingston was quite eye-opening. However, after leaving the airport and passing through the town, Altamont was a pretty nice and quiet oasis. We stayed here to attend a wedding to be held at the hotel. Everything ran smoothly and the complimentary breakfast was good. There were restaurants around the corner but we were advised to walk... More

Was this review helpful? Yes 2
chrisaction, General Manager at Altamont Court Hotel, responded to this review

Thank you for your comments. We look forward to seeing you again soon. More

jamaica
Top Contributor
61 reviews 61 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 5, 2014

My friends and i stopped by Altamont Court for two nights and i was very dissapointed as it is not what it used to be. The beds need to be changed as well as the linen. The t.v kept giving problem, the food was not so good. I hope that they will not only upgrade the lobby area ( as... More

Was this review helpful? Yes 1
chrisaction, General Manager at Altamont Court Hotel, responded to this review

We are happy to report that we have now completed the lobby and have begun the upgrades to the rooms...starting with the beds which we have already ordered and expect to be in place in about two weeks. We are not sure what the complaint is regarding the TV, but we have gone through all rooms and have not discovered... More

Nashville
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 5, 2014

The location is away from the Kingston traffic but there is nothing to do while staying there. You need to bring your own entertainment or go on the street of Kingston to find something to do. Very good for business travel.

Was this review helpful? Yes
chrisaction, General Manager at Altamont Court Hotel, responded to this review

The entertainment may not be frequent but we did (at the time of this guest's stay) have a weekly poetry night, where approximately 6 poets performed by the poolside . I'm sorry that this guest seems to have missed their performances. More

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 19, 2014

My husband and I stayed for two nights to begin a road trip across Jamaica's southern coast. Although I felt the hotel was a bit overpriced, it did include a fabulous traditional Jamaican breakfast. I was very pleased with most of the aspects of our stay. First of all, we felt 100% secure at all times. The property had a... More

Was this review helpful? Yes 3
chrisaction, General Manager at Altamont Court Hotel, responded to this review

Thank you for your comments. We are happy to report to this guest that following of the lobby expansion and refurbishment/ already mentioned (now completed) we have now turned our attention to improvements of the guest rooms. We have identified all the rooms needing upgraded bedding, have ordered replacements and expect to have them all in place in two weeks... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014 via mobile

I attended a two - day retreat from May 28 to 29, 2014 at this location. The food was neither appealing nor adequate. The coffee break was atrocious. The pastry tasted very artificial and stale. Some of the foods were salty and the rolls served with the soup were cold. Though fewer persons attended than the hotel was asked to... More

Was this review helpful? Yes 1
chrisaction, General Manager at Altamont Court Hotel, responded to this review

We apologize for the poor service delivery regarding the company function held at our hotel. There ought to be no excuse for what you describe. We have taken very serious note of your complaints and observations and assure you that we will attend to them urgently....including the re-training of our team. Our food and Beverage Manager will be contacting the... More

Kingston, Jamaica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

I attended a two day retreat here (28-29, May, 2014), at lunch I was one of the last person at lunch, by the time I got to the buffet line all the vegetables were finished, this is an important part of my meal, if I could not have it I decided I would go to the restaurant next door. However,... More

Was this review helpful? Yes 1
chrisaction, General Manager at Altamont Court Hotel, responded to this review

We apologize for this lapse in service delivery and hate to use this cliche regarding training, but we will continue to re-train our team so that such happenstances may be eventually eliminated. We have passed on your compliments to Claudette. We thank you for taking the time to tell us about your experience. More

Toronto
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 8, 2014

I recently stayed at the Altamont Court Hotel. What a huge disappointment. The pictures are exaggerated. The only accurate picture is the hotel sign. Breakfast was mediocre. Servings were stingy. The stewed chicken and dumplings were delicious however. Décor needs upgrading. This is more of a motel rather than hotel and extremely overpriced. Spanish Court Hotel is the place to... More

Was this review helpful? Yes 1
chrisaction, General Manager at Altamont Court Hotel, responded to this review

We apologize for the experiences this guest had while staying with us. Upgrades are a constant in our industry and we are currently in the process of upgrading/expanding our front desk and lobby and are likewise on the last "leg" of the refurbishment of our guest rooms. We continue to meet the demands of our guests and will continue to... More

Victoria, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 25, 2014

Having read some of the previous reviews I had to smile at some of the comments about the difficulties/deficiences people are reporting at the Altamont Court. We are a Canadian couple in our 60s who have been spending half of the year in Montego Bay for a number of years, so we're somewhat accustomed to the quirkiness of Jamaican life.... More

Was this review helpful? Yes 5
chrisaction, Owner at Altamont Court Hotel, responded to this review

Thank you for your comments and suggestions. We agree that there is always room for improvements and hope to be at an advantage as far as being able to implement continuous upgrades in response to such feedback directly from our guests. Such observations are sometimes difficult to digest, but we are always thankful to receive them. For clarification, the hotel... More

Wilmington, Delaware
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 2, 2013

I just spent six days this past week (August 26-September 1, 2013) for my birthday and I must say that I was very disappointed. One would think that at $137 per night a hotel room that is called the Executive room would have the basic amenities, i.e., a clock radio, and a refrigerator. I found out on their website that... More

Was this review helpful? Yes 6
chrisaction, Owner at Altamont Court Hotel, responded to this review

We thank this guest for taking the time to report the anomalies described in letter. We are in the process of equipping all rooms with fridges but in the meantime have some on standby that we provide to satisfy any such request(s). The noise that the guest reports as coming from the in room refrigerator was actually that of a... More

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Additional Information about Altamont Court Hotel

Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Altamont Court Hotel 3*
Number of rooms: 58
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Jamaica/Kingston

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