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Terra Nova All Suite Hotel

Certificate of Excellence
17 Waterloo Road, Kingston, Jamaica
Hotel amenities
Best prices for: 1 room 1 guest
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Terra Nova All Suite Hotel
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Terra Nova All Suite Hotel
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel
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152 reviews from our community

Traveler rating
    95
    38
    9
    5
    5
See reviews for
29
26
9
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Terra Nova All Suite Hotel as a family in June 2014. The checking in was smooth and the we were taken up to our room by a manager, upon opening the door to the room i was elated. The decor was fabulous and attention to detail, when i was handed the TV remote control after a... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiancé and I stay here frequently. It has become our home away from home. The staff are always so friendly and courteous. The rooms are always so clean and tidy. I love everything about it! Even the fact that all remotes are sanitized and placed in little plastic pouches and the little fruit plate you receive upon entering the... More 

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Pembroke Pines, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed at the Terra Nova the week of March 23, 2015 (Spring break), and we absolutely love it there!!! The room was very clean and the bed and the pillows were nice and comfy. What a terrific staff they had! Whatever we needed, they made sure we had. The location was perfect also, because it was... More 

Was this review helpful? Yes 2
Boynton Beach, Florida, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was able to stay at the Terra Nova suite and it was beautiful. I truly enjoyed the experience and the staff assistance was exceptional. The suite was huge and very nicely laid out. I wish I had more time to enjoy the decks.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

I stayed at Terra Nova from March 5-10, 2015. The staff was first rate and very attentive - special thanks to Kadeen at the front desk and Nicholas in the restaurant. I looked forward to seeing them each day and they exemplified courtesy and professionalism. We felt like we were the only guests! Quite an accomplishment! Housekeeping was excellent and... More 

Was this review helpful? Yes 1
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Caron S, We are elated to know you enjoyed your stay with us at the Terra Nova All-Suite Hotel. It is always particularly gratifying when the personalized service that we take pride in offering exceeds the expectations of our guests. We will be sure to relay your commendations to the rest of the team and look forward to your... More 

Orlando, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2015

Check in was horrible my room wasn't ready they said an hour I called then said 30 more mins omg! Then the wifi in the rooms don't really work but I'm the lobby works perfect but other than that the rooms are clean and nice....the bell boy Dwight was friendly and cool also...this hotel was close to everything in Kingston... More 

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ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Elizabeth L, Thank you for taking the time out to post this review. As a customer-driven entity we strongly value the feedback received from all our guests, and frequently use this to enhance the operations of the hotel. Our general Check-in time commences at 3:00pm. However, we do try to accommodate early arrivals once a suite is available. We... More 

Greater Cincinnati
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 5, 2015

I had a great visit at Terra Nova. this historical ambiance of the site was really nice. also there were modern conveniences in the rooms and in the club that allowed you to shift into different modes of enjoyment. Rooms were very confortable and in compared the lay out to a resort i had stayed at in Montego Bay. with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Kmashawn80, Thank you for your positive feedback on your experience with us. We are happy to hear our suite and the amenities offered were to your liking and that you thoroughly enjoyed the atmosphere provided in the Regency Bar & Lounge. We look forward to being your premier choice for future business trips in Kingston. More 

Senior Contributor
33 reviews 33 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 1, 2015

Ms. Lewis I found to be wonderful, she is the manager there, and she worked with my assistant during this stay and was very pleasing. I hoped for a room bigger, but it was all they had available. The room was beautiful, but I would have preferred a REAL suite that to me includes two rooms, not one with a... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2015

They are the place to stay in kingston. Their food is among the best in the city along with their bar. Rooms are newly renovated and very elegant. The only thing they are missing is a better Gym as theirs last time I visited was outdated.

Was this review helpful? Yes 1
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Edgardo, Thank you for your review. We are thrilled that the efforts of our chef and dining staff did not go unnoticed. Our gym was recently upgraded to include state of the art work-out equipment, and we’re curious to hear your thoughts the next time you’re in town. Regards More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2015

The family had a wonder time here! I really enjoy staying at T.N. Stayed there in in January 2015 we had so much fun at the bar, restaurant, really enjoyed the pastry and coffee/tea bar. It's also always nice to see a familiar face from year to year. Big up Mr. Martin in the bar area! He is one of... More 

Was this review helpful? Yes 2
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear C.E, It is such a delight to read your review on your most recent stay at the Terra Nova All Suite Hotel. We truly value the relationships cultivated with our guests during their visit and thank you for sharing your experience. We anticipate hosting you and your family in the near future. More 

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