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All 22 Kingston hotels

The Jamaica Pegasus Hotel

3.0 of 5 Hotel   |   81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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57%
Ranked #8 of 22 Hotels in Kingston
A recent review
3 of 5 stars reviewed 1 week ago
twindragon Fort Lauderdale, FL
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255 reviews from our community

Traveler rating
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    98
    75
    26
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, FL
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I just returned from the Pegasus after 2 nights there. I go to Jamaica often and have never stayed there before. It wasn't as nice as expected. I spent over 30 minutes with 2 tech persons from Calgary, Canada late into the first night regarding the wifi in the room and was promised a call back in 30 minutes which... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The Manager, Michelle Vassell and Housekeeping Attendant, Akeliah Taylor really looked after me. My room on the 14th Floor was Beautiful! The Showers were very Clean, fresh towels everyday and nice toiletries. I made coffee in my room but there was a lovely free Breakfast available at the floor lounge. I would recommend this hotel!!! Thanks for a lovely Stay!... More

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What a wonderful post! Many thanks for sharing your views with the readership. Michelle is a valued asset to our team and we are pleased to have her wilh us. Come back soon. PH More

1 review
4 of 5 stars Reviewed 2 weeks ago

I am believe it or not writing this e-mail and i'm by the pool at the Pegasus.This was a work related visit.The one thing about this hotel that everyone should know there staff are perfect .Friendly kind helpful and I can go on .great hotel food is good you must check out the 24 hour cafe and there pork sandwich.The... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Jason D. Glad you enjoyed the Pegasus and that you found our services to your standards. Always gratifying to receive a comment like this. Come back and visit us soon. PH More

Louisville, Kentucky
2 reviews
3 of 5 stars Reviewed 2 weeks ago

When checking in for a 30+-night stay, I felt the desk clerk punished me for staying so long: colleagues in town for shorter periods got upgraded to floors with daily free papers, booze & snacks, while I couldn't even get a pass to their VIP lounge in order to benefit from the same or spend time with them. I was... More

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Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Pegasus has improved dramatically with the renovation over the last year. The main entrance area and breakfast room is completely redone. While I appreciate the improvements, as a regular guest I am concerned about the renovation going on with guests present. Given the age of the Pegasus (1970s) I am particularly concerned about asbestos being disturbed by the renovations.... More

Was this review helpful? Yes 4
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for your concern. The Engineering team and I have scoured the property from top to bottom and have not found any asbestos whatsoever. The Group Engineer and I have had decades of experience in construction and we are both very aware of the possible risks when large renovation projects are taking place. Fortunately there are no such risks... More

Port of Spain, Trinidad
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed August 7, 2014

I stay in this hotel regularly to attend meetings in Jamaica. It I has recently been remodeled and the rooms are quite comfortable and the service efficient. Breakfast has variety and is good. A great place to stay for business travel.

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Your professional views are indeed appreciated and we are grateful to you for sharing them with all the readers. We look forward to welcoming you back to Kingston soon. PH More

Falmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 6, 2014

The hotel has improved drastically since I last stayed at the Pegasus. The hotel hast been updated and the rooms are adequate and comfortable though there is room for improvement. The Gym is much better than it used to be and the restaurats, lobby and bar have all been refurbished. The biggest development I have noticed at the Pegasus is... More

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for noticing the various changes we have made in the last couple of years. Ownership is committed to restoring the Pegasus to the highest possible standards. Your comments indicate that we are going in the right direction and we appreciate them. PH More

Barbados
Contributor
20 reviews 20 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 31, 2014 via mobile

Recently updated, and great facilities. In the heart of Kingston. A little pricey, but if that is not a challenge and you want a high end feel, then recommended. Other more affordable options nearby with a more personal feel.

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for noticing that we have upgraded both our facilities and services. The team is committed to ensuring all our valued guests are well looked after, and it would appear as if we succeeded with you. Please come visit us again soon. PH More

Panama City, Panama
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 28, 2014

It might be one of the best in town but this is not the international standard. rooms are just clean enough. you are not allowed to take any fruits out after breakfast without paying them extra. you are waiting long to get a room. i was expecting more and better for that price

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

We are constantly striving to not only meet our guests' expectations but to exceed them - obviously we did not achieve this goal with you. July was a very busy month for us at the Pegasus and clearly your room was not quite ready upon arrival. Since new Ownership bought this property just over two years ago, we have been... More

Travelers are raving about these Kingston hotels

Trinidad
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 28, 2014

Spent 18 days there on group business and it was a hassle free stay for me. From the time I checked in to the time I left, the staff was very warm and friendly. Thanks to Jinelle and Shantal. They are always willing to help and service with a smile. The room was keep clean and house keeping saw to... More

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

We post all the reviews for all our employees to read, so your one was especially well received. All the team enjoyed looking after you during your long stay with us - especially the ones whose names you remembered so well. Thank you for your delightful commentary and please come back and visit us soon. PH More

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Additional Information about The Jamaica Pegasus Hotel

Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Jamaica Pegasus Hotel 3*
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Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston

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