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All 22 Kingston hotels

The Jamaica Pegasus Hotel

3.0 of 5 Hotel   |   81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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Ranked #8 of 22 Hotels in Kingston
A recent review
4 of 5 stars reviewed 5 days ago
Travellor448 Grand Cayman
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277 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Cayman
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 days ago NEW

2 trips recently on business. Some of the floors have been renovated and are really nice, clean, with new furnishings. Previously there was an air of must about the place but at least on the renovated floors its in the past. The restaurant service is slow and the food doesn't offer much variety buts for a few days stay its... More 

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thanks for taking the time to post a review. We are continually striving to upgrade both the physical structure of the hotel and the services we offer and I am pleased to note that in general you were satisfied with your stay. Come and visit with us again soon. Peter More 

Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Just out from Kingston, Jamaica after a 6 day stay at this lanmark Hotel. My last stya was 2 years ago and now I find an almost totally renovated Hotel and very friendly staff and service. Since you enter the Lobby you will be surprised of the renovation process going on at the Pegasus. Now you can have good service... More 

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for noticing the many changes since your last visit to the Pegasus. Ownership is committed to restoring the Pegasus and to making it the premier commercial property in the Caribbean. Positive reviews such as yours show that we are going in the right direction. Thanks you Peter More 

Karachi, Pakistan
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed the stay at Pegasus. Very nice, clean and airy rooms with a good view. Good and clean pool and enough space to have small business meetings. The buffet dinner was excellent you can find your food I love jerk chicken( Jamaican specialty). I recommend this hotel to stay for short trip to Kingston

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

We love receiving reviews like yours. Many thanks and come visit again soon. Peter More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I like this hotel. Stayed here with work for more weeks than I care to remember. The WiFi connection can be hit and miss but you can plug into the Ethernet port in your room. This gives good connection speeds. The staff are great. Food is good. Rooms are clean. The pool is grand. Gym was not great. If I... More 

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

As I write this in response to your review, workmen are overhead laying new cables to upgrade our entire hotel's internet service. Today's assortment of 'smart' devices require a much stronger signal than what was needed a few years back so as we fully upgrade the hotel, internet service is very much in our plans. By the first week in... More 

San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I Never, Ever, write reviews. But I really wanted/needed to write this one. I stayed at the Pegasus for my first trip to Jamaica. I wanted to do a solo trip and so safety, cleanliness and proximity to landmarks were a must. However, as I just quit my job, value for money was definitely a top priority as well. Needless... More 

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What a wonderful review! Thank you, thank you. Our team here is committed to ensuring our guests satisfaction. Obviously we succeeded with you. Come back and visit soon. Peter More 

Mount Pleasant, South Carolina
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Pegasus twice in the month of November and was impressed each time. The customer service was fantastic and the rooms were very nice. it was easy to get to from the airport - about a twenty minute cab ride.

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for the review, Susan. It is gratifying to learn that your recent stay was incident free and that generally you enjoyed our services. Our team is committed to ensuring our guests' satisfaction and obviously we succeeded with you. Come back and visit soon. Peter More 

Manchester, United Kingdom
Top Contributor
64 reviews 64 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Genuine and friendly staff here. The food is exceptional too! Here on business so not getting chance to feel or see Jamaica. The hotel is safe clean and welcoming but it's in the middle of an urban environment. That said taxis are cheap and frequent.

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Rocky From your ID photo you look as if you could do with some Jamaican warmth! Thank you for your review and come back and visit with us soon. Peter More 

Barbados
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Pegasus on a recent business trip to Jamaica and was a bit disappointed with the condition of the elevators, the hall way leading to my room and my actual room (I was told I was in a recently renovated room... Good thing!). On entering the hotel the lobby is stunning and quite honestly all of the... More 

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thanks for penning your thoughts following your recent stay. We are indeed upgrading the entire hotel and the elevators and guest room floors are on that list! Unfortunately renovating a 320 bedroom hotel takes some time and we are as eager as you to have the project finished. Please come visit with us again soon and you will notice the... More 

New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel offers great customer service. Clean rooms. Needs to be renovated as this hotel appears to be very old. Service level is comparable to the hilton. I was briefly harrassed by one of the security guards and subsequently reported it to the management. I would definitely stay here again. They offer complimentary breakfast and the wifi was pretty decent... More 

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you thank you. We love receiving all reviews but especially the positive ones! Come back home to the Pegasus soonest. Peter More 

Hamilton, Bermuda
Top Contributor
106 reviews 106 reviews
56 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second visit to the Jamaica Pegasus Hotel and l have to say this is a fine hotel in Central Kingston. From a vantage point in Emancipation Park, it towers over Kingston and looks very impressive. The check in process was very smooth and the staff very friendly. I had my room key in a few minutes and... More 

Was this review helpful? Yes 3
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Your review was well received and appreciated - thank you for taking the time to do so. We are completely renovating the bedroom floors and hopefully when you next return to our nation's Capital you will have an opportunity to experience what we have done to improve our guests' stay. Come back soon Peter More 

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Additional Information about The Jamaica Pegasus Hotel

Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Jamaica Pegasus Hotel 3*
Number of rooms: 300
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Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
Hotel Style:
#3 Spa Hotel in Kingston

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