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All 22 Kingston hotels

The Jamaica Pegasus Hotel

3.0 of 5 Hotel   |   81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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The Jamaica Pegasus Hotel
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Ranked #8 of 22 Hotels in Kingston
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281 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
153 reviews 153 reviews
93 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 1 week ago

Here for a week on a business trip, and was booked in by my hosts. Hotel is clean, reasonably modern (certainly in the updated rooms) and I have had no problems at all during my stay, except perhaps for the intermittent internet. Breakfast is good, lots of hot and cold choices, great quality, and both local and international choices to... More 

Was this review helpful? Yes 3
Top Contributor
65 reviews 65 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Pegasus is a quality international hotel close to Kingston, with views towards the sea and only 25 mins from the airport. It may be a little dated in some areas, but is the more attractive for it, as it doesn't look like all the other carbon copy hotel chains. It has a great pool, restaurant, a fine 24 hour... More 

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Winston Salem, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Jamaica Pegasus is currently under renovations and what has been completed looks very nice. What hasn't been renovated, is very dated and is showing the wear and tear of old age. The room I stayed in had a thermostat that looked like it was straight out of 1978 and the air conditioning never really worked. The bathroom was very... More 

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Grand Cayman
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed December 13, 2014

2 trips recently on business. Some of the floors have been renovated and are really nice, clean, with new furnishings. Previously there was an air of must about the place but at least on the renovated floors its in the past. The restaurant service is slow and the food doesn't offer much variety buts for a few days stay its... More 

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thanks for taking the time to post a review. We are continually striving to upgrade both the physical structure of the hotel and the services we offer and I am pleased to note that in general you were satisfied with your stay. Come and visit with us again soon. Peter More 

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed December 11, 2014

Just out from Kingston, Jamaica after a 6 day stay at this lanmark Hotel. My last stya was 2 years ago and now I find an almost totally renovated Hotel and very friendly staff and service. Since you enter the Lobby you will be surprised of the renovation process going on at the Pegasus. Now you can have good service... More 

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for noticing the many changes since your last visit to the Pegasus. Ownership is committed to restoring the Pegasus and to making it the premier commercial property in the Caribbean. Positive reviews such as yours show that we are going in the right direction. Thanks you Peter More 

Karachi, Pakistan
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 10, 2014

I enjoyed the stay at Pegasus. Very nice, clean and airy rooms with a good view. Good and clean pool and enough space to have small business meetings. The buffet dinner was excellent you can find your food I love jerk chicken( Jamaican specialty). I recommend this hotel to stay for short trip to Kingston

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

We love receiving reviews like yours. Many thanks and come visit again soon. Peter More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

I like this hotel. Stayed here with work for more weeks than I care to remember. The WiFi connection can be hit and miss but you can plug into the Ethernet port in your room. This gives good connection speeds. The staff are great. Food is good. Rooms are clean. The pool is grand. Gym was not great. If I... More 

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

As I write this in response to your review, workmen are overhead laying new cables to upgrade our entire hotel's internet service. Today's assortment of 'smart' devices require a much stronger signal than what was needed a few years back so as we fully upgrade the hotel, internet service is very much in our plans. By the first week in... More 

San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

I Never, Ever, write reviews. But I really wanted/needed to write this one. I stayed at the Pegasus for my first trip to Jamaica. I wanted to do a solo trip and so safety, cleanliness and proximity to landmarks were a must. However, as I just quit my job, value for money was definitely a top priority as well. Needless... More 

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What a wonderful review! Thank you, thank you. Our team here is committed to ensuring our guests satisfaction. Obviously we succeeded with you. Come back and visit soon. Peter More 

Mount Pleasant, South Carolina
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed at the Pegasus twice in the month of November and was impressed each time. The customer service was fantastic and the rooms were very nice. it was easy to get to from the airport - about a twenty minute cab ride.

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for the review, Susan. It is gratifying to learn that your recent stay was incident free and that generally you enjoyed our services. Our team is committed to ensuring our guests' satisfaction and obviously we succeeded with you. Come back and visit soon. Peter More 

Manchester, United Kingdom
Top Contributor
64 reviews 64 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 1, 2014 via mobile

Genuine and friendly staff here. The food is exceptional too! Here on business so not getting chance to feel or see Jamaica. The hotel is safe clean and welcoming but it's in the middle of an urban environment. That said taxis are cheap and frequent.

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Rocky From your ID photo you look as if you could do with some Jamaican warmth! Thank you for your review and come back and visit with us soon. Peter More 

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Additional Information about The Jamaica Pegasus Hotel

Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — The Jamaica Pegasus Hotel 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
Hotel Style:
#3 Spa Hotel in Kingston

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