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The Jamaica Pegasus Hotel

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81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Best prices for: 1 room 1 guest
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The Jamaica Pegasus Hotel
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The Jamaica Pegasus Hotel
The Jamaica Pegasus Hotel
The Jamaica Pegasus Hotel
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301 reviews from our community

Traveler rating
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    92
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our Lions Club Convention was held here. The Jamaica Pegasus is essential what one would consider an old hotel, built in 1970. Renovations have been made to the lobby and dining area to enhance its appeal. Rooms can do with a bit more modernization. Our group was large so the catered food was generic. Once the crowd left and we... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

I am here now for 3 nights and I am seriously considering moving to another hotel. The room is horrible and I see the housekeeping staff that is cleaning rooms that are way better looking. This room is missing the chair. The bathroom is horrendous. I picked up the remote and the back does not fit. One of the women... More 

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Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

Stayed for a week for my anniversary. Food was mediocre and every morning at breakfast had to send my coffee cup back several times because it was dirty. Wifi was slow. The pool was gorgeous but did not get in because if the staff is not paying attention and giving out dirty dishes I wasn't sure when they cleaned the... More 

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Front desk was very friendly and helpful when I needed to check out early. Room service was delivered exactly when they said. Food is tasty. Rooms are clean, a bit old but they are remodeling. The only complaint I had was I booked a room with a balcony and that wasnt what I received.

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Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Pegasus four times now. Staff is friendly, breakfast is very good, checking in and out is easy. Rooms are just ok, but wifi works great in them and I've had no trouble sleeping there. Across the street is a nice park for walking or running. The cafe and the restaurant and even the gift shop... More 

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Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Pegasus for a few weeks on business. The hotel is upgrading their rooms, which is an absolute necessity. The hotel has so much potential to really set it apart and be a premiere hotel but everything needs updating on the room floors and in the rooms-outdated furniture, carpets, lighting, bathroom, etc. I normally look forward to returning... More 

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Michigan
Top Contributor
64 reviews 64 reviews
56 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night after arrival at Kingston Airport before departing for Portland Parish. I actually used to swim at the pool afterschool daily in the 1970s as a kid living in Kingston. I wasn't sure what to expect after so much time had passed, and because of some mixed reviews here on TA. I was very pleasantly... More 

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George Town, Grand Cayman
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Pegasus reluctantly as we had the impression that it was overpriced! We were very pleasantly surprised. We experienced excellent and welcoming service. The food was tasty and there was an especially beautiful spread for Sunday Brunch. We enjoyed our stay and definately will be going back.

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Wonderful commentary. It is always pleasing to hear that our team's effort to go above and beyond are being appreciated. Thanks you Peter More 

New Rochelle, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2015

The Pegasus used to be where business travelers would stay. It has changed hands to local owners and that comes with staff and management changes. My first clue that something would be different was the competitive room prices. Yes, things are different and not in a good way. Still a decent place to stay. Property is still known for it's... More 

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

I am disappointed your stay was not entirely to your satisfaction. The entire team is working diligently to improve overall guest satisfaction since the new Ownership acquired the property in 2012. We have invested considerable capital in the property and in general training. Please come visit us again soon. Peter More 

Moscow, Russia
2 reviews
4 of 5 stars Reviewed March 18, 2015

The hotel is ok for business trip, it's not 5 star and even maybe not a 4 star, close to 3,5 cause the building in general a bit old, but it's ok to stay there) save area around, clean and calm.......

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Appreciate your commentary. We are actually aiming to be a very good four star property and are diligently striving to put the touch points in place to achieve this, including the general upgrade of the entire hotel. Hopefully you will notice even more improvements on your next trip to Kingston. Thanks again Peter More 

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