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All 22 Kingston hotels

The Jamaica Pegasus Hotel

3.0 of 5 Hotel   |   81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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57%
Ranked #8 of 22 hotels in Kingston
A recent review
5 of 5 stars reviewed 1 week ago
kentwallace Hollywood, Florida
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245 people have reviewed this hotel

Traveler rating
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Hollywood, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Pegasus on business. First class all the way, wonderful dining (those oxtails ought to be on your bucket list!). The staff is the most courteous I have ever come across. Though my room wasn't frill filled, it suited me fine and provided a view of the pool and the park. I walked everywhere and loved it!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was my second time staying at this fabulous hotel. The customer service is superb. I travel to Kingston annually on business. Unfortunately on this trip I left my spare cell phone behind. I didn't realize it until I returned to the U.S. I contacted the hotel immediately and they searched high and l low until they recovered it. Mrs.... More

Was this review helpful? Yes 1
Scotland
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in the Pegasus during early July. This is a nice hotel. Huge reception area, good bar, cafe and decent areas to sit. Big restaurant, with a good breakfast. Only had the Sunday Brunch in the restaurant. It was very nice.The pool is a good size, plenty of loungers and seating. Also a good outside bar area. Pool towels supplied.... More

Was this review helpful? Yes 3
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Your kind and gracious words are appreciated. The entire team is committed to making the Jamaica Pegasus the premier business hotel in the Caribbean and it is gratifying to hear that its efforts are earning such positive commentary. Respectfully PH More

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel has improved 100%. It has the feel of a 5 star hilton. i stayed here last year and it was under renovations. This year (July 2014) it is vastly improved. Several restaurants on of which is opened 24hrs, very good bar. The room were well appointed and although its not a Ritz, they have a Ritz Carleton staff... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What wonderful words! I have printed your review and have had it posted in all departments. I know the team will be delighted to learn that their efforts are being noticed. Come back and visit soon. PH More

Montego Bay, Jamaica
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed on the second floor which was recently renovated. The room was spacious and the decor was modern and stately. On the down side the bathroom shower was a disaster. This needs to go back to the 'drawing board'. The room came with a small coffee percolator, however I do not drink coffee so it would have been good... More

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Your insightful comments are very helpful. We are working to remedy the shower issue as a few people have made similar remarks. Delighted that you enjoyed the property in general and that you will recommend to others. That is the best form of advertising! Looking forward to meeting you on your next visit. PH More

Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a Club floor room at the Pegasus for four days in July, 2014 - and I found each day to be a pleasure. The hotel has great views of the mountains. The pool is spacious, and the poolside bar is pleasant. The buffet breakfast on our floor was very convenient, with great coffee and fresh fruit; downstairs,... More

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Your gracious comments are indeed appreciated. The team at the Pegasus is dedicated to making your stay a memorable one and it is wonderful to learn that their efforts are being noticed. Come back again soon. PH More

New York City, New York
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was really torn about this review because certain aspects exceeded my expectations, while others let me down. On the positive side, everything is clean. The lobby is nice and open. Each of the restaurants I dined at were delicious. My room and bathroom were spacious & modern. There was a refrigerator and a comfortable bed. I had the royal... More

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for taking the time to write about your recent stay with us. It is indeed a pity that there were a couple of issues that marred your stay for which I apologize. I will send you a note off-line to find out more about the water issue, because we did not have any major issue that we know... More

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is not my first time staying here. My only complaint is that I did not have a view of the pool from my room and the pool closes too early. The buffet breakfast was very good I enjoyed it very much. I was allowed a late checkout for a small fee without charging me a whole nights rate since... More

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Truly appreciated the 'loved it' headline. The entire team is dedicated to making our guest feel comfortable and at home, and it is gratifying to learn that we met your expectations. Thank you for the positive review and please visit us again soon. PH More

Bishop's Stortford, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I cant believe all the negative reviews on here.The pegasus is my 2nd home and the pegasus family treat me like their family.The staff are extremely friendly.I must admit i have never done breakfast as i dont do mornings,HOWEVER the 24/7 cafe is amazing.The redbean soup is to die for,fresh baked toast with it too,yum.The desserts and icecreams are a... More

Was this review helpful? Yes 2
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Wonderful review and thank you. Please keep coming back and we'll continue to go the extra mile for you. Respectfully. PH More

Montserrat
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014

Although they were renovating some of the rooms while I was there, I was never disturbed with noise. The rooms were classy and comfortable. However, the bathrooms on the 15th floor were a bit cramped. Hope they are changing this. Enjoyed the incredible view of Kingston. The staff were all courteous and helpful and the food was enjoyable. I like... More

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for your comments. Yes we are indeed renovating the entire property with the aim to re-establish itself as the premier business hotel in the Caribbean. Most of the ground floor spaces have already been completed and we are actively attacking our 15 bedroom floors - one floor at a time. I was very pleased to note that our... More

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Additional Information about The Jamaica Pegasus Hotel

Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Jamaica Pegasus Hotel 3*
Reservation Options:
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Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Kingston
Hotel Class
Official Description (provided by the hotel)
The Pegasus rises 17 stories in the heart of the business and financial district. It is within walking distance of international offices, embassies and shopping areas. The hotel is located 25 minutes from the Norman Manley International Airport. Our all-suite Royal Club floors are specially designed for business executives, and amenities include private check-in and check-out, complimentary continental breakfast and cocktails in the private lounge and a private fitness room. ... more   less 
Number of rooms
300

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