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The Jamaica Pegasus Hotel

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81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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The Jamaica Pegasus Hotel
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The Jamaica Pegasus Hotel
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326 Reviews from our TripAdvisor Community

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Traveler rating
    48
    126
    97
    37
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (88)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (80)
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Kingston, Jamaica
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice setting for a late night snack. The service is usually good. A small but good menu. I enjoy the salads, sandwiches and soup. The deserts, in particular cheesecake are also. It is also does a great cup of coffee or tea.

Was this review helpful? Yes 1
New York, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed while attending a destination wedding. Unfortunately this visit came immediately after visiting another country and staying at a very posh (all marble in the foyer and rooms) hotel there. The room at the Pegasus appeared 'shabby' although the bathroom was obviously refurbished. Towels need to be changed. Breakfast was included, but not much variety presented. Having said that, the... More 

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Chicago, United States
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Pegasus for 40 days between November and December 2014. Initially they placed me in a room that was built by Noah and designed by Helen Keller. The room felt really dirty, and the bathroom was very run down. So I requested to be moved to another room; after some back and forth, the front desk was... More 

Was this review helpful? Yes 1
Panama City, Panama
Level Contributor
371 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
2 of 5 stars Reviewed 1 week ago

Was in Jamaica for a meeting and stayed in this hotel for just one night. I checked in at about 6 pm but it still took some time for me to get a room. I had to wait for about 20 minutes. The room is ok and the air con and the wifi works well. I was disappointed though that... More 

Was this review helpful? Yes 1

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Bangalore
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is right opposite the Emancipation Park in Kingston and seems to be quite busy most of the times. Rooms are oddly numbered. Your room number could be in the 200s and yet you'd be in the 7th floor. Breakfast was quite acceptable for a vegetarian like me. The pool looked alright and I never went to the gym. Wifi... More 

Was this review helpful? Yes 2
England
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 1 week ago

The crap service started at check in. Made an error with the room booking despite a colleague checking all was ok 2 hours before we landed. Took 35 mins to finally get a room. Check in staff were totally clueless. Slightly better checking out, only took 10 mins. Room was very tired and dated. Shower barely worked and the bathroom... More 

Was this review helpful? Yes 3
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Oh my. So part of this was my ignorance of Kingston, and the enclave city that it is. Walls, rumors of crime and illicit economies, and an ocean drive from the airport that takes one past concrete factories and the prison. I began to click my ruby red shoes, but to no avail! Kingston is a hard-scrabble town, and not... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and the staff was very pleasant. Didn't have the greatest view from my room but all else was great! Even the food ..my room was sort of small but i only stayed for 2 nights so that wasn't a bother. I slept well & was very comfortable

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

I was delighted to read your gracious words and indeed pleased that overall your expectations were met fully by our fine team. Please come back and visit soon. Peter More 

Bruges, Belgium
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Through my job as cabin crew for an airline I've stayed here at least 1 or 2 times a month. Always an enjoyable and restful stay. Staff members are genuinely hospitable and ready to attend to your needs. This is an all amenity hotel with great location and caters for the pleasure and business traveller. Stay here if you desire... More 

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

It is so lovely to receive such a complimentary review. The team at the Pegasus is dedicated to providing a service standard over what is expected, and it is indeed pleasing to hear when we have succeeded. Please come back and visit soon and thank you for making the Jamaica Pegasus your home when in our Nation's Capital. Peter More 

Kingston, Jamaica
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is ideally suitable for both business and pleasure. I rank the location, the ambiance, the food, the offerings and the service top of its class. Parking is adequate, secure and very accessable to the main building. Excellent attention to detail - all for the customer's experience. Warm friendly staff!

Was this review helpful? Yes
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What a wonderful review! It is so gratifying to note that our effort to please succeeded with your experience. Please come back soon. Peter More 

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