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The Jamaica Pegasus Hotel

81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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1 room 1 adult
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380 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for 7 nights on a business trip. Best rate in town for a 4 star hotel. Full Buffet breakfast included in the standard rate.Great lunch buffet available at less than $25.00.Sunday Brunch.Tuesday night is dinner buffet by the pool with live entertainment.

Helpful?
Thank Anibal G
Vancouver Island, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I visited this hotel the end of January 2015 with a gf, and I wasn't impressed.. at all... From the check in.. to the room complication, to the attitudes of the front desk staff .. And not to mention the persistence of locals lurking around the lobby, I didn't quite have the best experience at this hotel. I will add... More 

Helpful?
Thank MiRandomWorld

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an excellent business hotel - clean, efficient, with a superb swimming pool and other amenities. The General Manager, Peter Hilary, set about immediately to remedy the slow service we experienced in the restaurant during out stay and to offer compensation for the delays. He and his staff were charming and highly professional. Kingston is not a holiday destination,... More 

Helpful?
Thank Mary C
Level Contributor
191 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had another week here, on business. Rooms good, and clean, great pool area, with a pool bar serving cold drinks and snacks, and a fantastic cafe in the lobby area. The food there is excellent with a wide range of both food and drinks available. Lobby bar good place to unwind, with great staff. Breakfast included in the room... More 

Helpful?
Thank jetsettel
Ottawa, Canada
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So long as you get a room on a floor that has been renovated you're going to be happy. By no means is it a 5 star luxury hotel, but I'm tellin ya, I would stay there again.Absolutely. Staff were very friendly, the 24 hr cafe has some pretty tasty sandwiches and the deserts....oh my! Although I don't eat sweets,... More 

Helpful?
Thank DaRealAlliG
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thank you for taking the time to post your comments following your recent stay. I am delighted that in general you enjoyed your short time with us. Do find time the next visit to enjoy our pool - guests love it. Thanks again Peter More 

Level Contributor
106 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Pegasus is an institution locally- Well known, good quality and comfortable. The hotel is a little dated these days, but the more attractive for it as it doesn't look like all the other well known brand hotels. They are also starting a renovation programme. All the hotel staff are genuinely warm and friendly. The facilities are great, with wifi,... More 

Helpful?
Thank Pete J
San Pedro Sula, Honduras
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, great frontdesk team. People are very friendly, no fake smiles. Very detailed explanation on services at hotel grounds. Rooms are very clean, A/C is very quiet. Beds and pillows guarantee a good night sleep. Breakfast is really good, dinner at pool side with buffet is amazing.

Helpful?
Thank Oscar F
Greensboro, North Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Thanks to the Pegasus for a very nice stay and support during the stay. Staff was helpful location nice and hotel clean. Will certainly be coming back and bringing my family. Kudos Pegasus hotel. Your manager should be proud.

Helpful?
Thank DavidBarnwell
Kingston, Jamaica
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 6, 2016

I came to the Pegasus to have lunch by the pool bar. The shady spots were taken, so I sat in a lounge chair by the pool. The very nice lifeguard informed me (as I knew) that I cannot use the pool. The lifeguard was great, but the policy that forbids paying guests to cool off in the pool when... More 

Helpful?
Thank FrannyElizabeth
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016

Coming back to one of my favourite hotels is always a pleasure...especially at xmas. I usually stay here when I'm in town for work but this is first time that I stayed with my family. I was immediately welcomed by Ann-Marie Gordon who has mastered the art of customer service and was very kind and warm to us. She ensured... More 

Helpful?
1 Thank mrmessam
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