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Grand Bahia Principe Turquesa

3.5 of 5 Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
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Grand Bahia Principe Turquesa
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Grand Bahia Principe Turquesa
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949 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Bahia Principe Turquesa
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Bucharest
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived on 3th February 2015.The vacation started bad.The ''Great Air France Company'',manage to loose my baggage for the n-time.So I have to stay 2 days in a hot and humid weather clad in winter clothes.When,after 2 days,my baggage finally arrived,I found out that the French guys likes ''Nautica''brand,so they broke my baggage,and took all my ''Nautica" gear.Hope they got... More 

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, It is a pleasure for all of us to hear that we were able to fulfill your expectations, and it is wonderful to know that the resort was nice and met a wonderful staff here. At Bahia Principe our goal is to make your vacation become a great experience. We regret the situation that happened with the baggage.... More 

Allentown, Pennsylvania
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

This was my first trip to Punta Cana/DR. We visited the Turquesa resort the last week of January into February after booking a last minute deal. For the price, it was ok but I don't know that I'd be quick to return. Like other reviewers have said, the resort is one of the cleanest and best kept I've been to.... More 

Was this review helpful? Yes
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, Thank you for taking the time to post a review of your recent stay at our hotel and for mentioning the cleanliness of the hotel, pretty good food and beautiful pools. We feel good to know that we were able to fulfill your expectations and you got your main goal that was a relaxing get away. We would... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Bahia Principe is a very large resort with different sections and Turquesa is the smallest portion and furthest from the beach. The distance was not really a factor at all since the shuttles run very regularly and the grounds are beautifully maintained and easy to navigate. It was clean. The pools were well maintained. We had two concerns: The most... More 

Was this review helpful? Yes
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Joseph, We feel so sorry to hear that our food has not reached your expectations. Rest assured that your observations have been transferred to the person in charge to analyze the points you mentioned. I sincerely apologize for the negative impression you perceived from the front desk staff. Thank you for bringing into our attention your observations concerning your... More 

Silver Spring, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So much better than we could have expected! All inclusive - great variety of food, and it was good. Not fantastic, but very good. Staff was excellent - very welcoming and friendly. We felt very safe. Walked for miles on the gorgeous beaches. The resort is huge - 4,000 rooms. Went on the Outback Safari - a day trip off... More 

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our services. I want to thank you for choosing us and for mentioning we were better than you expected. We would like to cater you once again at Dominican Republic and continue offering you outstanding vacations! Kindest regards,... More 

Greensburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were there at the end of January 2015. The resort is big and beautifully maintained. No worries- there is tram that runs consistently. Our very clean and comfortable room was as we requested near the pool, second floor. The buffet restaurants were beyond our expectations. Being foodies we liked the various fish , chicken, veggies, paella,mini desserts--everything really was... More 

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, In the name of our General Manager and all staff members we would like to thank you for choosing our hotel as your holiday destination. We are very pleased to know that you liked the small size of our Grand Bahia Principe Turquesa and the facilities we provide. We hope you will be willing to give us the... More 

Sarnia, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A clean hotel with great, hard working staff. Biggest property I have stayed at. Worth the money we spent to be there. Had a great week. Hotel would need updates in room and buffet choices to be a five star.

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Dan, I would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Greetings, Vianca... More 

2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Bahia Principe Punta Cana has 5 different resorts on their property, and Turquesa is the smallest and furthest from the beach. It has 1 large pool with a pool bar. They run activities throughout the day at the pool and time to take advantage of a well run pool bar. The resort is about 20 mins from the airport, which... More 

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We greatly appreciate that you have taken the time to share your comments about your stay and for acknowledging our beautiful beach, large pool, pleasant staff and great rooms. We are looking forward to welcome you once again in the Dominican Republic and provide you enjoyable experiences once again. Best regards, Vianca Graciano Bahia Principe Bavaro Resort More 

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Not all inclusive terrible alcohol if you want Canadian Club it will cost you $4 U.S. just there select few alcohols are free. No fancy bar tenders here. Friday night show will cost you $15 U.S. or skip it. Most rides cost money. Can only go to your buffets impossible to get a la carte reservations.No ice machines so why... More 

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Tracey, We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Resorts to experience the hospitality of our people, the quality of our services and facilities,... More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed the week of february 6 and had a great time -Resort is spotless and the staff very accommodating Could not beat the price The resort is big and takes a day to figure out how to get around but that was ok with us Joe B

Was this review helpful? Yes 3
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Joe B, We are very pleased to read that you enjoyed a great get away, thanks to the accommodating staff and spotless property. I would like to welcome you once again and continue providing the most fantastic experiences. Regards from Punta Cana, Vianca Graciano Bahia Principe Bavaro Resort More 

Aurora, Colorado
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This may be a little long but it can explain the title. Our party of eight arrived at the Turquesa at around 1pm. We were told by the front desk to sit and the desk clerk pointed at a desk in front of the check-in desk. No explaination, just "sit". A woman showed up in a few minutes, got our... More 

Was this review helpful? Yes 3
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, We appreciate that you take the time to send us your comments regarding your experience during your last stay with us. In relation to your observations about our staff, please allow us to inform you that your point of view has quite surprised us, since it is not usual that we receive those kinds of remarks from our... More 

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Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Turquesa 3.5*
Number of rooms: 504
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Casino Hotel in Punta Cana
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#35 Spa Hotel in Punta Cana
#40 Top resorts Hotel in Punta Cana
#43 On the Beach Hotel in Punta Cana

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