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Grand Bahia Principe Premier

3.5 of 5 Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
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Grand Bahia Principe Premier
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Grand Bahia Principe Premier
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793 reviews from our community

Traveler rating
    448
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    36
See reviews for
254
323
13
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Bahia Principe Premier
See the most recent reviews
New York City, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 13, 2014

We had some great experiences and some not so good! Upon check in, with reservation in hand they informed us that they did not have the rooms in the Bavaro section of hotel so they moved us to the Premier. I wasn't happy at all because my reservation clearly stated Bavaro. The front desk (Main Lobby) staff wasn't very nice... More

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear guest, Thank you for your recent review and let us know about your discomfort on arrival but at the end you were happy with the high treatment you have received at the Premier section. Our fabulous staff will be delighted and motivated with your acknowledgments, specially the specific people you mentioned. Looking forward to seeing you soon at Punta... More

Santo Domingo, Dominican Republic
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 10, 2014

We stayed for a long weekend in this hotel. The hotel is good (rooms, pool, area for kids) but the food was not good. We had lunch all days at the restaurant in Club Premier and the food was the same always, nothing to die for. You need to have reservations for the restaurants and for a short stay it... More

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Michelle, Thank you for highlighting the good pool and kid´s area. We feel so sorry to hear that our food has not reached your expectations. Rest assured that your observations are taken in the highest consideration and help us to improve those aspects. Please let me inform you that dinner reservation are subject to availability and may not adjust... More

Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

my wife and i had a great time , staff was awesome and very friendly hotel was very nice and very clean , food was excellent i will be coming back for sure... thank you very much bahia i had a great first time experience......

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Anthony, It is a pleasure and a great compliment to know that you and your wife experienced a great time in your excellent first vacation at Bahia Principe Hotels and Resorts. You are welcome to contact us for next visit to experience the hospitality of our people, the quality of our services and facilities. Best regards, Vianca Graciano Bahia... More

Montreal, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

We celebrated our 4th year wedding anniversary at this resort. Let us start by saying that upon arrival our first meeting with Alex at the front desk made our vacation one to remember!! Alex took care of us as one of his own. He was there from beginning to end....and there were a lot of beginnings and a lot of... More

Was this review helpful? Yes 4
Customer Servic... B, customer service at Grand Bahia Principe Premier, responded to this review

Dear Guest, One more time congratulations for your wedding anniversary!!! I would like to thank you for taking the time to share your experience, which gives us an opportunity to assess and evaluate our performance. It is a pleasure to know that you enjoyed your wedding anniversary with us. Thank you for highlighting our beautiful rooms, good kept grounds, great... More

Brentwood, Maryland
1 review
5 of 5 stars Reviewed June 26, 2014

I like the hotel. Everything was beautiful and the food was excellent. Everyone was nice and the treatment was excellent. I recommend this hotel to anyone who would like to visit. I would like to visit this hotel again in the future.

Was this review helpful? Yes
Viancagraciano, Customer service at Grand Bahia Principe Premier, responded to this review

Dear Willian, Thank you very much for your good comments and for highlighting our excellent food, friendly, helpful staff. We hope to see you in the near future at Bahia Principe Hotels & Resorts, your best hotel in Punta Cana. You are a treasure for us!!!!! Have a great day!!! Aynes de la Cruz Bahia Principe Bavaro Resort More

Miami, Florida
1 review
5 of 5 stars Reviewed June 17, 2014

great service, the staff was super friendly and energetic, and we had many fun activities to enjoy. I loved the food, and the fact that all the water they offer to drink is completely safe, something I was worried about. They have different restaurants to choose from, and while some are better than others (we loved the mediterranean, the BBQ... More

Was this review helpful? Yes
Viancagraciano, Customer service at Grand Bahia Principe Premier, responded to this review

Dear Guest, It is a real pleasure to know that had a amazing first time with us, thank you for highlighting our good restaurants, friendly staff and all that you mentioned. Your opinion represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican... More

Davenport, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

I just returned from Punta Cana where my nieces and I stayed at the Bahia Principe Premier hotel. We were so satisfied with our stay that we did not want to leave. We shared a great room with a balcony and a view of the beautifully kept grounds. We were close to pools bars and restaurants. The service was excellent... More

Was this review helpful? Yes 1
Viancagraciano, Customer service at Grand Bahia Principe Premier, responded to this review

Dear Vivienne, It is a pleasure to know that you spent a great vacation with us, thank you very much for highlighting our beautiful grounds, delicious food and excellent services. We would be happy if you decide to visit us again at Bahia Principe Hotels & Resorts, your best hotel in Punta Cana. "Have a great rest of day" Many... More

2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 11, 2014

have stayed with Grand Bahia Principe several times now. I decided to go to Dominican Republic with my mom and niece. The last time I stayed with Bahia Principe was when I visited Jamaica. That was an amazing Experience. The moment we got there from the day we left. I wish I could say the same thing with Bahia Principe... More

Was this review helpful? Yes 8
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Ivana, As you are one of our repeater guests your opinion is very important to us and whenever our special clients feel they are not receiving the treatment they are entitled to, we try to make our best effort to change that perception. We are really sorry to see that this time you were very disappointed with the situation... More

Milton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

First time in DR - people are very nice....always say: Ole Ole Hope we will come back and bring my grandsons and others family member. Food was very very good, staff is very extremely friendly - First time we have fresh passion fruit, yum yum..... Hi to Soraya and the girl at the front desk...(forgot her name)

Was this review helpful? Yes
Viancagraciano, Customer service at Grand Bahia Principe Premier, responded to this review

Dear Guest, We greatly appreciate that you have chosen our Grand Bahia Principe Premier for your first trip in the Dominican Republic. It is a pleasure to read that you were enchanted with the friendliness of the staff and the very good food. Thank you for your comments and looking forward to welcoming you again very soon!! Best regards, Vianca... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

Ive been back a week and am missing this place. Had the best holiday i have ever had. The hotel was perfectly cleaned to perfection and our room was cleaned everyday. The food was lovely, buffet had wide range of choice and the restaurants were some of the nicest meals ive had. The entertainment 24/7 was brilliant and always a... More

Was this review helpful? Yes 2
Viancagraciano, Customer service at Grand Bahia Principe Premier, responded to this review

Dear guest, We are very pleased to read that you enjoyed the best holiday you have ever had, thanks to our perfection and cleanliness, lovely food and brilliant entertainment and atmosphere; as well as the super friendly service from our employees. Thank you for your comments and looking forward to seeing you soon. Bahia Principe Hotels & Resorts, your best... More

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Additional Information about Grand Bahia Principe Premier

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Premier 3.5*
Number of rooms: 504
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana

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