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Grand Bahia Principe Turquesa

3.5 of 5 Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
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Grand Bahia Principe Turquesa
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Grand Bahia Principe Turquesa
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906 reviews from our community

Traveler rating
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    39
    41
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298
355
15
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Went there with my family in Christmas. Massive hotel complex with four hotel in one, shopping area, restaurants and plenty more. Its like a small town with transport that takes you to the beach and all the hotels. Turquesa was the furthest away from the beach but there was regular transport. It took 30 minutes to walk from one end... More 

Was this review helpful? Yes 1
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Benny, We are seriously committed to the achievement of our guests' satisfaction. Your opinion is one of our top priorities and all feedback from our guests is valued. We are sorry for not being able to fulfill your expectations. Thank you for acknowledge the pools and surrounding gardens, hard work of the staff and spacious rooms. We follow insects... More 

Laval, Quebec, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went to this resort for 1 week in January as a family of 5 (8 year old and 2 teens). We had sent our requests for communicating rooms, on 2nd or 3rd floor ahead of time. When we arrived, check in was quick ( the gentleman at the reception was very helpful...I think his name was Samuel...) but they... More 

Was this review helpful? Yes 4
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Paola, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate your feedback. I apologize for some inconveniences you have experienced. Thank you for acknowledge the staff, especially Jean who was pleasant and helpful in anything you need. I would like to welcome you once again at Grand Bahia... More 

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

i firstly would like to say that the staff at Turquesa were amazing especially Jeffery who was there for any concerns and needs that we made have had. He made our vacation as a first time definetly worth coming back to and enjoy the beautiful beach and pool. Also, like to thank some of the cooks who took it upon... More 

Was this review helpful? Yes 1
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Gail, We are very pleased to read that you enjoyed our amazing Resort and you are so grateful with the staff, who always help you in anything you need. I would like to welcome you once again and continue providing the most amazing vacations in this Paradise. Best regards, Vianca Graciano Bahia Principe Bavaro Resort More 

Gatineau
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I Loved this Hotel I would go again and again the kids water park was really worth it and the room was beautiful and clean the food at the buffet was really good also and there were 2-3 snakr bars 1 at thr the kids water park .. There were multiple kids activities bumper cars trampolines jumpy castles in the... More 

Was this review helpful? Yes 1
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are very pleased to read that you had an amazing vacation with your family thanks to our good food, great rooms and beautiful beach. Besides, it is delightful to know that your kids enjoyed a wonderful experience with all the activities we have for them. Looking forward to seeing you soon!!! Vianca Graciano Bahia Principe Bavaro Resort More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

If I knew I have to take transportation to get to the beach I will skip this resort. Grand Bahia is huge city and Turquesa is suburbs there. To take transportation is no fun: smell of diesel follows you on all the way till end. It’s slow. I turn the way to beach in to work out and arrived almost... More 

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Matilda, We apologize if you felt you did not receive the service you were entitled to. Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. We have implemented the shuttle service to facilitate access to our... More 

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This may not be the most definitive review you’ll ever read but it will be honest, objective and forthright. I promise you that. The first thing you need to know about Bahia Principe is it is huge. It is so big they have a tram service just to get you around, made necessary because there are five hotels within the... More 

Was this review helpful? Yes 12
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear guest, Your opinion represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. We are very pleased to read that you enjoyed your holidays thanks to our rich gastronomy, as well as the good service from our employees. At Bahia Principe... More 

Rochester, New York
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at the Grand Bahia Turquesa all inclusive resort on Friday January 2, 2014. First impressions: the grounds are very nice, lots of attention being paid to this. Check-in was smooth and quick. This is a huge place w/hundreds of rooms, three separate resorts: the Turquesa, the Bavaro and the Punta Cana. We are at Turquesa, the one furthest... More 

Was this review helpful? Yes 16
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, I sincerely appreciate your feedback. It is a pleasure for us to hear that we were able to fulfill your expectations during your stay at Punta Cana and to know that you appreciate the dedication and great exceptional friendliness by the staff. Your observations regarding the Wi-Fi have been shared with the Management of our Resort and taken... More 

Regina, Saskatchewan
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To start off, I am writing this as a guest, but also as a former worker in a resort. So I know a little what happens behind the scenes at resorts. This was my bestfriend and I's first time in Dominican, and we both loved the country: the people, the food, the music.. etc. (we are both 23 years old... More 

Was this review helpful? Yes 5
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, Posts such as yours without a doubt delight us and gives us confidence to keep working hard to satisfy our customers. As well, represents a challenge to maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. Thank you so much for choosing us for your first time in DR.... More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay at the Turquesa was awesome - very relaxing and fun! I would definitely recommend this resort for both families and couples! My room was spacious, comfortable and well kept and close to all necessary amenities. The buffet was good - I loved breakfast but dinner got a bit repetitive after a week. We usually ate lunch at the... More 

Was this review helpful? Yes 7
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Chloe, We are very pleased to read that you had an awesome vacation. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Looking forward to welcome you very soon! Best regards, Vianca Graciano Bahia Principe Bavaro Resort More 

Sarnia, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As soon as we arrived the bellmen were there to take our luggage even before we exited the van which brought us from the airport - amazing. Front desk staff were very friendly and efficient and had our room ready for us even though we arrived prior to normal check in time. Elena was awesome at making our reservations to... More 

Was this review helpful? Yes 8
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Mike, We are delighted to know that our personal attention made you feel in a friendly atmosphere from the moment you arrived. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. We not only want to make it so good that you want to come back,... More 

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Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Turquesa 3.5*
Number of rooms: 504
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#24 Casino Hotel in Punta Cana
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#32 Spa Hotel in Punta Cana
#38 Top resorts Hotel in Punta Cana
#40 On the Beach Hotel in Punta Cana

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