Dear Jorge, We are glad you find worth to mention our entertainment and facilities that made you enjoyed a nice pleasure time with us. We apologize if you felt you did not receive the service you were entitled to, but be assured that your comments have been already brought to the General Manager of our Resort and we will give... More

Dear Kim, We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Regarding your comments about our customer service, we must say that we constantly monitor our employees through our Human Resources and Quality Department. We strongly believe that our guest’s satisfaction depends of their daily performance. We are... More

Dear Franky, We are very pleased you enjoyed the all-inclusive program accompanied with our very good restaurants, excellent service, and awesome beach. Please rest assured that your greetings will be forwarded to Aridia. Thank you for sharing your experience and photo with others on TripAdvisor. Looking forward to welcoming you once again! Best regards, Karen Mantilla Social Media Coordinator Grand... More

Dear Heather, We would like to thank you for acknowledging our professional staff, especially Aridia, who contributed in creating you an awesome anniversary and birthday. At Bahia Principe our goal is to make your vacation become an unforgettable experience. Greetings from Grand Bahia Principe Premier! Karen Mantilla Social Media Coordinator Grand Bahía Príncipe Bávaro Resort More

Dear Guest, We greatly appreciate that you have chosen once again one of our Resorts as your holiday destination. We are very pleased to read that you had a great family vacation thanks to our rich gastronomy, as well as the good service from our employees. Thank you for taking the time of sharing your opinion with us which we... More

Dear Stephanie, Thank you for your recent review on TripAdvisor and for highlighting the good aspects, such as great staff, clean premises, and good food. It is a pleasure for all of us to hear that we were able to fulfill your expectations and to know that you recommend us. We would like to have the opportunity to welcome you... More

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel and for giving us an opportunity to assess and evaluate our performance. We sincerely appreciate all feedback. Please be assured that your observations have been taken in the highest consideration. Kindest regards, Karen Mantilla Social Media Coordinator Grand Bahía Príncipe Bávaro... More

Dear Margot and Lou, As a repeater client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. You are welcome to contact us for your next visit with your family to our Grand... More

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of food and beverages. It’s our sincere hope to have the opportunity to welcome you in the near future in any... More