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Grand Bahia Principe Premier

3.5 of 5 Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
#34 of 100 Hotels in Punta Cana
773 Reviews 4 of 5 stars
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Grand Bahia Principe Premier
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Grand Bahia Principe Premier
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773 reviews from our community

Traveler rating
    438
    192
    74
    34
    35
See reviews for
248
313
13
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Sao Paulo, SP
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel following a recommendation from my travel agency as well as reviews from Tripadvisor. The hotel is huge and it’s indeed like five hotels in one. We stayed at Premier and we were more than happy. Since check in we were very friendly treated. I was with a person with mobility issues so they changed our booked... More

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This resort is great. I would recommend it to anyone. If you have kids they have alot to do their for them. The staff is always friendly and willing to help with anything that you need. Will definitely be going back in a couple of months

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Minerva, Thank you for taking the time to let us know about your nice experience at our Hotel and for mentioning our very friendly and accommodating staff. We are very pleased to read that you loved Grand Bahia Principe Premier. I want to welcome you once again and continue providing the most wonderful experience. Vianca Graciano Bahia Principe Bavaro... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It's a huge resort but we were fortunate to be at Grand Bahia Premier. It is the smallest hotel complex on the resort. We feel like to be on best location outside of the jungle. Little far from the ocean but we can get by without any problem. Not too crowdy, clean, staff just great, food excellent, room perfect, small... More

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Fred, We feel proud to read that you had a great family time during your visit to Grand Bahia Principe Premier and you loved it. We will be delighted to cater you once again to enjoy our excellent food, perfectly rooms and the great lobby, where you could relax. It´s marvelous to read that you will return to Bahia... More

Barcelona
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 14, 2014

Well first of all i will start saying this was our first time in this sort of all inclusie resort, a very different type of trip. We had some business is Santo Domingo so we decided to stay some days in bahia principe premier. Children loved it. We loved it. A different experience. We found the staff friendly, Ismael at... More

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear guest, It is pleasure to read that you enjoyed a relaxing first trip to Punta Cana, especially due to amazing service from our staff. Thank you for your comments and looking forward to welcoming you once again in Bahia Principe Hotels & Resorts, all-inclusive hotels in the Dominican Republic. Many hugs, Vianca Graciano Bahia Principe Bavaro Resort More

Sayreville, New Jersey
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 12, 2014

The resort is huge but needs lots of improvement in helping visitors. They need more staff that can speak basic English. During our stay, There was only one person who spoke fluent English. Most of the staff hardly spoke English. They tried to be accommodating but eventually, they gave up. We were a party of 3families and had requested for... More

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Desais, I apologize if you felt you did not receive the service you were entitled to and for the inconveniences you have experienced. We regret for the impression you could perceive for the language barrier with some of our staff members. We strongly believe that our guest’s satisfaction depends of their daily performance. Also please let me inform you... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

The food, the weather, the staff, the rooms, the space.. Everything was excepcional ! i highly recommend. It is perfect for couples and families with children. There is always something to see or to do

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Tania, It is a pleasure for all of us to hear that we were able to fulfill your expectations and everything was exceptional for you. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers. Looking forward to welcoming you once again in this paradise! Vianca Graciano Bahia Principe Bavaro Resort More

Lisbon, Portugal
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

We had a bad start of our honeymoon, with a cancelled flight a disappointing room upon arrival (for which we had to wait for for 2 hours). We requested a special room because it was our honeymoon, but the receptionist didnt care much. They even had the wrong name in the welcoming card. After talking to Jean from the Club... More

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Maurice, Jean will be happy to know that his efforts in making sure that you had a great honeymoon is appreciated by you. It is a great compliment to read that you encountered an excellent service during you honeymoon. Receive cordial greetings from the Dominican Republic, Vianca Graciano Bahia Principe Bavaro Resort More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 13, 2014

We had some great experiences and some not so good! Upon check in, with reservation in hand they informed us that they did not have the rooms in the Bavaro section of hotel so they moved us to the Premier. I wasn't happy at all because my reservation clearly stated Bavaro. The front desk (Main Lobby) staff wasn't very nice... More

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear guest, Thank you for your recent review and let us know about your discomfort on arrival but at the end you were happy with the high treatment you have received at the Premier section. Our fabulous staff will be delighted and motivated with your acknowledgments, specially the specific people you mentioned. Looking forward to seeing you soon at Punta... More

Santo Domingo, Dominican Republic
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 10, 2014

We stayed for a long weekend in this hotel. The hotel is good (rooms, pool, area for kids) but the food was not good. We had lunch all days at the restaurant in Club Premier and the food was the same always, nothing to die for. You need to have reservations for the restaurants and for a short stay it... More

Was this review helpful? Yes 1
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Michelle, Thank you for highlighting the good pool and kid´s area. We feel so sorry to hear that our food has not reached your expectations. Rest assured that your observations are taken in the highest consideration and help us to improve those aspects. Please let me inform you that dinner reservation are subject to availability and may not adjust... More

Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

my wife and i had a great time , staff was awesome and very friendly hotel was very nice and very clean , food was excellent i will be coming back for sure... thank you very much bahia i had a great first time experience......

Was this review helpful? Yes 2
Viancagraciano, customer service at Grand Bahia Principe Premier, responded to this review

Dear Anthony, It is a pleasure and a great compliment to know that you and your wife experienced a great time in your excellent first vacation at Bahia Principe Hotels and Resorts. You are welcome to contact us for next visit to experience the hospitality of our people, the quality of our services and facilities. Best regards, Vianca Graciano Bahia... More

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Additional Information about Grand Bahia Principe Premier

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Premier 3.5*
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana

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