When I arrived at the hotel, I was overwhelmed by the incense they were burning in the lobby. Instead of burning one, they had lit twelve and it was a terrible scent. The hotel is decent, very clean and the hotel staff is very friendly. The restaurants, the buffet and the room service was not good. They do not know... more

Never ever go to this resort. The views were great, the grounds are perfect. The hotel is terrible on the inside and the food is inedible. We ended up having to leave the resort daily in order to find some food. The breakfast is by far the worst. They also turn off the AC in the middle of the night... more

Just came back...we were all sad to leave traveled with spouse andthree teenagers. First off I had been keeping up with the reviews and was nervous about going...well we were rewarded with a clean, modern hotel. The place is very comfortable and clean. Everything is situated close together to make moving around easy from restaurants to pools, rooms and beach.... more

This was my first trip to the DR, and I would go back, but never again to this resort. The layout is great, the rooms were beautiful. Pools were clean and the best part was that it was not busy, so you had your pick of the chairs, activities, etc. You would think that with the resort not full the... more

The facilities were brand new and the dining area looked great, but the food was not very good. My wife & I disliked every restaurant except the "gourmet" restaurant. We had some soup at the Japanese restaurant that smelled like bad tuna fish - I almost vomited at the table it was so bad. The mixed/frozen drinks weren't good at... more

The resort was beautiful, the hotel was probably only at 20-30% occupency because it was the low season so we never had problems getting a lounge chair. The beach was beautiful, perfect for walking on and swimming in. The food was ok, we were always able to find something we liked. The lunch buffet could get a little boring but... more

I recently spent the columbus day weekend at this resort if thats what they want to call it. The people were not the friendliest and the only way you would get some kind of service that you already paid for was to give them tips. To start off the problems- room service IS HORRIBLE. There is no menu as to... more

Wow! -What a difference a year makes! Last year I was here for 10 day and loved it! This year you could tell the hotel was under new ownership(Was Eden NH now its Real Arena NH)...Most of the restaurants (only 4)were always closed, with the buffet open and vice versa(sometimes only 2 were open for 500 guests) -The staff said... more

Let me start off by saying, we are not needy travelers. Just give us the options and we will figure out the rest. That is what is missing at this resort.....options. A great example is the food options. Breakfast buffet, hot lunch buffet and dress-up dinners. No questions asked, no deviation. We were only at the resort a few nights,... more