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Zoetry Agua Punta Cana

5.0 of 5 Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
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Zoetry Agua Punta Cana
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Zoetry Agua Punta Cana
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1,245 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Zoetry Agua Punta Cana
See the most recent reviews
New York
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was one of our worst vacation ever. The resort is nice and the staffs are mostly nice, but anything else was a disaster! the resort is built in the middle of swamp, which means mosquitoes. They have 4 restaurant but only one is open at the time. The menu is always the same. They had only one kind of... More

Was this review helpful? Yes 14
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taiguey: Good Day - Good Sun! Dear Guest, First of all thank you for visiting our resort. At Zoetry Agua Punta Cana We take many caution regarding the kind of service we provide to our "special guests" and every day we are looking into every little details to make our guests stay memorable. Regarding the Mosquitoes and Bugs, as a... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Zoetry Agua is service and luxury personified. From the moment we arrived, our concierge, Narciso Green, at every step made sure that our stay was memorable. From his first day welcome to scheduling our spa services, room services and extra touches, Narciso was amazing. When you arrive at Zoetry Agua, you are "welcomed home", and as seasoned travelers it is... More

Was this review helpful? Yes 5
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taiguey: Good Day - Good Sun! Dear Stacey, Thank you very much for the time you spent to share your delighful comments regarding your stay at our hidden paradise. We are pleased to know that the service provided by our staff was excellent throughout your stay. We focus on personalized treatment for each client and the team strives to bring... More

Brooksville, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

awesome resort! Absolutely loved the privacy, how great the staff were, and the overall appearance of the rooms and the resort. Carlos was the best, with Leonole from Coca Cafe, and Ponch the bartender. A true Five star stay! We celebrated our 30th anniversary, and couldn't have felt more spoiled!! Loved it!! We will b back :)

Was this review helpful? Yes 4
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guest, I sincerely appreciate your kind review concerning your experience at our cherished warm paradise. I am delighted to read that our Staff took such good care of you during your stay, reaching beyond your expectations. I take great pride of them. On the behalf of the Zoëtry Family, I would like to... More

NYC
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First and foremost, this resort is beautiful; the beach view is amazing and the staff is genuinely friendly and kind. Furthermore, the “all-inclusive” at the Zoetry brand of resorts is more all-inclusive than any other place we have been. The alcohol is all top-shelf, free wi-fi throughout the resort, the spa and fitness center are included (personal messages extra), they... More

Was this review helpful? Yes 5
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear George, I would like to thank you for taking the time to point out how you spent your stay among us. On behalf of the Zoëtry Family, we would like to share our sincere apologies on your recent experience. Our entire staff will read your comment, it will help us in offering better... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed in this magnificent hotel with my husband, I consider to have been like in paradise. The personnel, food, super beautiful beach, amenities and so forth made our last vacation be the best one we have ever had. I would like to take this opportunity to mention some of the best hotel employees that made this dream come true:... More

Was this review helpful? Yes 2
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taiguey: Good Day - Good Sun, Dear Graciela, Sunny greetings from paradise, thank you very much for your review it is really important for us to know about our customers satisfaction because this is the reason we work harder every day and knowing that you enjoy it is our best gift. I apreciate that you mentioned the people from our... More

Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is superb. It is really located in Uvero Alto (almosto 25-30 minutes from Punta Cana). It is a high luxury boutique all inclusive hotel. It is walkable with an excellent service. In our case, our person in charge was Narciso Green, and he was excellent! He was very responsive and with a high degree of responsibility and courtesy.... More

Was this review helpful? Yes 2
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guest, I am thrilled to hear that you had a lovely stay at our Zoëtry Agua. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I have shared... More

Guelph, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had never been to the Domincan before but the people were very friendly. Every staff person we encountered would say hello. Come to think of it, the guests were friendly too. Ambiance? Paradise! Food? Excellent! Serious good food no matter which restaurant we ordered from or what entre. The beach was lovely, everything you dreamed it would be including... More

Was this review helpful? Yes 3
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taiguey: Good Day - Good Sun! Dear Guest, First of all, I would like to thank you for the time you have dedicated to share your valuable review with the other travelers on TripAdvisor. It pleased us greatly to hear that you found the calm you were looking for at our Zoëtry Agua Punta Cana. Please accept our sincere apologies... More

Mesa, AZ
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I just returned from Zoetry a week ago. We spent an incredible week there in paradise. I am an avid TripAdvisor reader and after reading so many reviews prior to coming, hoped I didn’t have too high of expectations. Well, we can happily say it was one of the best vacations we’ve had. How do we get... More

Was this review helpful? Yes 2
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guest, Thank you so much for having chosen the Zoëtry Agua for your visit to Punta Cana. I appreciate knowing that your experience was excellent but I am particularly pleased that you enjoyed the service provided by our staff, the most important and lasting memories of a hotel. It pleased us greatly to... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Our week's holiday at Zoetry was much more than we ever expected. All the staff were friendly and willing to help when ever needed. The layout of this hotel was brilliant as you all have you own privacy and space by the pool, beach and you own patio with furniture. The room was spacious and modern with excellent air conditioning.... More

Was this review helpful? Yes
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day-Good Sun Dear Guests, I would like to start by thanking you for taking the time to share your positive comments with the Zoëtry Family. I am much obliged to let you know that “it is our pleasure” to have offered you an Spectacular Private Paradise. I am delighted to learn that overall you have enjoyed an exceptional... More

2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our vacation at Zoetry exceeded our expectations from the minute we walked in. We were greeted by Wellington who was extremely friendly and welcoming and gave us a tour of the grounds before showing us our room. Our room was spectacular. Ultra modern yet very Zen. The staff exuded pure joy and were so friendly and warm throughout our stay.... More

Was this review helpful? Yes 2
Lionel G, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guest, I would like to thank you for taking the time to share your kind feedback with other travelers around the world, regarding to your recent visit to our Zoëtry Agua Punta Cana. Great to hear that you and your husband thoroughly enjoyed your stay with us and that my team accommodated your... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(19)
  • Lobby bar(10)
  • Other resorts(9)
  • Very nice(9)
  • Staff member(8)
  • Couples massage(7)
  • First day(7)
  • Travel agent(5)
  • Ocean front(5)
  • Would highly recommend(4)

Additional Information about Zoetry Agua Punta Cana

Address: Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Agua Punta Cana 5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Zoetry Agua Punta Cana Hotel Punta Cana
Agua Hotel Punta Cana
Agua Punta Cana

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