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Zoetry Agua Punta Cana

5.0 of 5 Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
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Certificate of Excellence 2014
Zoetry Agua Punta Cana
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1,484 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW via mobile

I stayed for 3 nights and I've had numerous complaints. 1. Oceanview room. Mattress was hard as a rock. Pillows were paper thin. Black streaks from a/c vent down the wall. View from the balcony was but, the view from the second floor by the entrance of my room wss half torn down woods and trash. 2. Food and drinks.... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our first trip to the DR. Loved Zoetry and our experience once here. The staff could not have been more helpful,kind,happy. Roberto and Narciso were our butlers. They were available all day and all evening. Whatever we needed was done. RAMON on the beach was wonderful... he always had lounge chair and towels ready for us. The restaurants were great...... More 

Was this review helpful? Yes 3
New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is an ok hotel that has plenty of positives but also a few negatives. To start with the positives: staff is super friendly and helpful, beach is very nice, restaurants are good as they try to provide variety - for an all inclusive resorts, food was actually ok. Top shelf drinks available at all times. Pool - excellent. The... More 

Was this review helpful? Yes 1
Lionel G, Gerente at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun, Dear Guest, Thank you for sharing your experience as a customer of our hotel with others. Your comments are important to us and is what push us to do a better job every day. We want to thank you for choosing Zoëtry Agua and we hope you enjoyed the trip to Punta Cana despite... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We had an excellent stay! The room was amazing, with beautiful views of both the pool and ocean. The staff was incredibly friendly and accommodating. We had an awesome waiter named Santo! He was so sweet to us and really provided the best service. He is such an asset to the resort. Would absolutely recommend to family and friends!!!!

Was this review helpful? Yes
Rockville, Maryland
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great week at the Zoetry in Punta Cana! Roberto was our butler and ensured the week was wonderful. Every morning I was greeted by Irka when I went to the cafe for tea and heavenly shortbread cookies. Leonela also helped to make my week memorable. Olga gave me a fabulous massage and facial. The reflexology was awesome! Eliezer helped us... More 

Was this review helpful? Yes
Lionel G, Gerente at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun, Dear Jeanne, First of all thanks for choosing Zoëtry Agua as a destination. We are glad to hear that your experience was in line with expectations and you had such a great time. Many people from various departments took extraordinarily care of your stay so you felt at home. We take pride in delivering... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 5 days ago NEW

The beach is awesome, the resort is very tranquil, spa is excellent but the service, smiles, and people of the Piraqua restaurant literally made my trip. Omar and Josias went out of there way with not only service but by bringing us local cuisine from the Dominican to share from the kitchen. I would have given a 4 star review... More 

Was this review helpful? Yes
Lionel G, Gerente at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun, Dear Guest, Thanks for the time spent to write a review. We are honored to read our employees made the difference. They are actually the soul of this project and they provide an invaluable hard work to ensure our guests receive a great service. Both Omar and Josias will be more than happy to... More 

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

When we were looking for resorts in and around Punta Cana, my wife and I were looking for a quiet, small property. We didn't need a bunch of activities to keep us entertained, since the goal of the vacation was to hang out on the beach and pool, frozen drinks in hand, and just relax. Our goal was not only... More 

Was this review helpful? Yes 1
Lionel G, Gerente at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun, Dear Guest, Thanks for sharing your comments with fellow travelers. We are really glad that you enjoyed several aspects of your stay with us and we also pride ourselves to have been your perfect remedy. We were very excited to read about your experience and can't wait to have you back again! Namasté Lionel... More 

Grosse Ile, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

This place was so peaceful & relaxing .Everthing was taken care of no matter how small or large of a issue.The rooms were great & all the staff from top to bottom were excellento.Are half day fishing trip was great saw whales & caught fish what more could you ask for.Half day snorkeling was also a great hit with 20min... More 

Was this review helpful? Yes
CT
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have reluctantly now returned from a wonderful week stay at Zoetry. For what it is worth, we have enjoyed world class resorts around the world: SERVICE: Zoetry really raises the bar for service at any resort. Everyone, and I mean everyone, is eager to please, and always with a smile. We never had the impression that anyone (from the... More 

Was this review helpful? Yes 3
Lionel G, Gerente at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun, Dear Guest, We are delighted to read about your recent fantastic experience at Zoëtry Agua and we would like to thank you for taking the time to share it with us which means a lot coming from such a traveler like yourself. We are happy to know that you enjoyed our personal service and... More 

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This place is a MUST if you are a traveller who wants: -a SPECTACULAR beach with pristine water and views that feels like it is completely your own. You must be a traveller that likes peace, quiet, and serenity. No kids screaming and drunk, stressed, parents managing them, which we loved!!! -a GORGEOUS property, relatively small, with pristine grounds. Again,... More 

Was this review helpful? Yes 6
Lionel G, Gerente at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun, Dear Guest, First of all thanks for choosing Zoëtry Agua as a vacation destination by expressing so many good attributes but also highlighting many kind words. From your comments I’m delighted to realize that you got to the right place and that our exquisite and little paradise brought you what you were exactly looking... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(19)
  • Lobby bar(10)
  • Very nice(9)
  • Other resorts(9)
  • Staff member(8)
  • First day(7)
  • Couples massage(7)
  • Travel agent(5)
  • Ocean front(5)
  • Bug spray(4)

Additional Information about Zoetry Agua Punta Cana

Address: Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Agua Punta Cana 5*
Number of rooms: 51
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Also Known As:
Zoetry Agua Punta Cana Hotel Punta Cana
Agua Hotel Punta Cana
Agua Punta Cana
Hotel Style:
#5 Top resorts Hotel in Punta Cana
#6 Luxury Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#16 Romantic Hotel in Punta Cana
#20 Family Hotel in Punta Cana

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