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Barcelo Punta Cana

Hotel website
Arena Gorda Beach, Punta Cana, Dominican Republic
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1 room 1 guest
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5,361 Reviews from our TripAdvisor Community

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Traveler rating
    1,665
    1,709
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1,854
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (897)
Date | Rating
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English first
  • All months
    (5361)
  • Mar-May only
    (1716)
  • Jun-Aug only
    (1550)
  • Sep-Nov only
    (778)
  • Dec-Feb only
    (1317)
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1 review
1 of 5 stars Reviewed yesterday NEW

I have never written a review before but after my experience felt it was only write to share it with others. Came back 2 days ago! We had to move rooms three times, bathroom ceiling was leaking, electric cut off occasionally, problems with the toilet in two rooms. wifi is terrible, you have to pay $49 for a week of... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The entire trip was all inclusive and worth every penny. The food, entertainment, drinks, and performances were great. One of the bartender Dorotheo Castillo and waiter Angel Perez provided the best service. The entire staff is incredibly kind, social, and helpful. Highly recommend.

Was this review helpful? Yes
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

First time March 2014 and now August 2015. Second time even better, we had a banner on our door to welcome us, fresh fruit and a bottle of run and tee shirts. make sure to upgrade to Ocean front Superior Room, Amazing views and rooms are newer, we stayed in 3405 & 3410. This vacation was unforgettable because of the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

My family and I spent 7 days here and loved every minute of it. From the beginning, we had our rooms upgraded to a family room (two rooms connected) and the staff was so good to us. Yoel and Pedro (Scooby Doo) took good care of us the entire trip and we had so much fun with them. You can... More 

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion. I have no words... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed there with friends and family for a week in August. From the airport, Carlos took good care of us by providing all the necessary info we needed and organized our excursions. Thank you Carlos. Personnel were nice, friendly and helpful. Thank you Martina, our every night server for your smile and great drinks. Entertainment was great with Scooby-Doo who... More 

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion. I have no words... More 

Stroudsburg, Pennsylvania
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Pros: - common grounds are well maintained. - looks like a 4-star resort. - beach is wonderful. - pools are good. - Rosa from the Club Premium was very helpful. - Adolfo from the bar near the pool was great. Cons: - everything else. - food was awful (tasted horrible or tasteless if your lucky). Limited selection even at the... More 

Was this review helpful? Yes 1
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience. First of all we wish to express our sincere apologies for any inconvenience that you may have encountered, as well as thank you for taking your valuable time... More 

Travelers are raving about these Punta Cana hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel about 10 years ago when it was Breezes Punta Cana, and loved it! This time around it was ok. But your vacation is what you make of it The room was fantastic, the beds were a little too soft for my liking. Lots of TV channels, always hot water in the shower, fridge was always... More 

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience First of all we wish to express our sincere apologies for any inconvenience that you may have encountered, as well as thank you for taking your valuable time... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This was the worst resort I have seen in all my years of travelling and would not recommend this place to anyone. Arrived on August 8th and checked out 2 hours later on the same day! I did do my research and read the reviews before booking this hotel, but at that time, the reviews were mixed, but not that... More 

Was this review helpful? Yes 3
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience First of all we wish to express our sincere apologies for any inconvenience that you may have encountered, as well as thank you for taking your valuable time... More 

1 review
1 of 5 stars Reviewed 1 week ago

Hotel staff not friendly, food not overall is ok nothing to write home about. They are supposed to refill the fridge I asked the maids and they replied we don't have it we will send someone, that someone never came....bathroom had mold on the ceiling...it took a long time for the air to actual cool the room down. I fiddled... More 

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience First of all we wish to express our sincere apologies for any inconvenience that you may have encountered, as well as thank you for taking your valuable time... More 

Province of Zaragoza, Spain
1 review
5 of 5 stars Reviewed 1 week ago

The hotel facilities are great, I really enjoyed drinking some cocktails at the inside pool bar, it is fantastic. There is no room for boredom thanks to the great amusing team, specially Mini-Me and Scooby-Doo, so fantastic!!

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Barceló Punta Cana Resort for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion. Thank You for your... More 

Hotel Review Summarization

What travelers say

  • Very good(26)
  • Great time(14)
  • Hard Rock(6)
  • Quiet pool(6)
  • HOT WATER(5)
  • Star resort(4)
Questions? Get answers from hotel staff and past guests. Ask a question

5,751 photos of this hotel

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Pool/beach area (1410)
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Hotel & grounds (870)
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Room/suite (557)
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Dining (316)
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Business center/function rooms (20)
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Family/play areas (97)
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View from room (270)
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Bathroom (129)
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6:29
Videos (12)
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Expert photos: Taken by TripAdvisor travel experts

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Adult Pool (9)
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Amenities (69)
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Beach (19)
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Deluxe (35)
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Jacuzzis (4)
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Quiet Pool (9)
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Restaurants and Bars (35)
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Suite (5)
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The Hotel (53)

Management photos: Courtesy of the property manager

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Pool/beach area (6)
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Hotel & grounds (22)
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Dining (6)
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Room/suite (4)
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Other (15)
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