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Barcelo Punta Cana

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Arena Gorda Beach, Punta Cana, Dominican Republic
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Barcelo Punta Cana
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5,082 Reviews from our TripAdvisor Community

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Traveler rating
    1,563
    1,637
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    481
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1,716
1,591
134
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (856)
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Lindenhurst, New York
1 review
2 of 5 stars Reviewed today NEW

Every day had to call for bath towels, room wasn't cleaned some days until late afternoon. Pool towels not always ready. Pina Coladas were watery , one blender between the bars and strawberry daiquiri was more like a strawberry soda. Very difficult to communicate with staff. Food at the buffet disappointing. The hibachi restaurant, the food was very good, but... More 

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Bronx, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Hello Just came back from Barcelo punta Cana with my family we have a great experience beautiful resort and the working people phenomenal plenty of food and drinks the weather is crazy hot the dancers the music and especially the entertainment team aldo scooby happy face Pepe spaghetti joe rosemary this hard working people make my vacation more Plesant Thank... More 

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London, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Recently came back from this resort with my boyfriend. Both of us were not impressed with the treatment from the staff, and neither was anyone we met while we were there. There were only a couple hotel staff that made the trip enjoyable and actually smiled at you. Most of the staff either does not speak english, or does not... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We went with most of our friends (with kids). The pools are very nice and the beach is just amazing. As most of "all inclusive" places the food wasn't too good (not even at their themed restaurants). Either way is a very nice place to stay as a family and very affordable.

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Toronto, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

This was my first trip ever and it was a fail! The beach was amazing but other than that the rooms were very run down and not up to date at all! The pictures really fooled me along with the food. I think I are French fries and fruit everyday until I was home, I was asked to buy drugs... More 

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Miami, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is our 2nd year going to Barceló Punta Cana with my husband and parents, the experience has been great specially since we had one particular employee named Jeirin Feliz (Supervisor at the hotel) that went beyond his duties and took care of us like family!!!! Service was great and the hotel's grounds are beautiful!!! We had a few hiccups... More 

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Thank you very much for your valued time to share your kind review in TripAdvisor since the opinion of our guests is very important and assistance to us. It is a pleasure for all the Team at Barceló Punta Cana to know that we were able to fulfill your expectations and that you enjoyed your vacation with us.... More 

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel looks very nice but the service is poor. The food was not so good, the servers were not so friendly. The friendliest workers were housekeeping. The bartenders clearly are not happy with their job, acted as if you were bothering them. The best part of the vacation was the beach. I do not think I will very stay... More 

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New York City, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was originally booked to from june 12-15th but left the 14th. When i first booked my reservation i had some extras which included , early check in. late checkout , welcoming gift, and free wifi for one device. When i arrived they said i had to wait for my room until 3pm. The supervisor was extremely rude my card... More 

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The beatification of the Barcelo Premium Hotel is beautiful so are the pool and the beach. The workers are pleasant. The rooms are descent and clean. If you want an upscale room, I would suggest finding another hotel or possible book a suit. This hotel is perfect for individual or families wanted to get away and not have to spend... More 

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Pinole, California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just got back last night from a week long vacation at Barcelo Premium Punta Cana. Prior to my stay here I was a bit nervous because of some of the negative reviews I had read. But as soon as I got there, I was already happy with the place. The hotel is nice. If you're looking for top notch... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(26)
  • Great time(14)
  • Hard Rock(6)
  • Quiet pool(6)
  • HOT WATER(5)
  • Star resort(4)
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5,593 photos of this hotel

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Dining (314)
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Hotel & grounds (861)
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Family/play areas (97)
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Adult Pool (9)
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Amenities (69)
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Beach (19)
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Deluxe (35)
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Jacuzzis (4)
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Quiet Pool (9)
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Suite (5)
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The Hotel (53)

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Dining (6)
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Hotel & grounds (22)
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Pool/beach area (6)
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Other (15)
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