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Barcelo Punta Cana

3.5 of 5 Arena Gorda Beach, Punta Cana, Dominican Republic
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Barcelo Punta Cana
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Barcelo Punta Cana
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4,203 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

My wife and I just got back from our 6 day vacation at Punta Cana. The Barcelo resort and beach was amazing! However, the service was the worst we have experienced at any resort. The first day we arrived our room was not ready and toilet not working. The staff was very rude and food mediocre. If you are expecting... More 

Was this review helpful? Yes 4
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel was clean and very friendly workers, like Daniela, Mimi, Enoc Pierre and Miguel Lara. Our superior room facing the ocean was very comfortable. We had asked for a quiet room, and our room was facing the trapeze and children's pool--perfect. My spouse and I enjoyed practicing our Spanish and we danced a lot, and the food was good, and... More 

Was this review helpful? Yes 1
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Client, Thank you for such magnificent compliments and details regarding your stay here with us at the Barceló Punta Cana! We strive to provide our guests with exquisite service and a wonderful guest experience. We can't wait to have you as our guest again, thank you and come back soon! Cordially, General Manager Barceló Punta Cana More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm not always writeing the reviews for the hotel, but when I read all the bad stuff they write about this hotel, I have to say something. We where in this hotel in February 2014 and we really enjoyed it. The reataurants had a were good choice of different meals and almost all of them was delicious. I loved the... More 

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Thank you very much for your valued time to share your kind review in Tripadvisor since the opinion of our guests is very important and assistance to us. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the resort the week of January 11. After reading the reviews we were wary of the hotel. However, we won the trip and therefore went with the attitude that even if it was horrible we didn't pay for it. That being said we were pleasantly surprised by our stay and would definitely return again. The good: Check... More 

Was this review helpful? Yes 5
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taken into great consideration for their analysis, in order... More 

Jamaica
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I've spent three(3) nights at this hotel and nothing about it was impressive, Imagine for me to be wearing a VIP band and definitely not feeling like a VIP. First thing first the front desk staff need to get their act together, because they are the first point of contact. It shouldn't take half hour for them to sort out... More 

Was this review helpful? Yes 7
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Client, First off we would like to thank you for your feedback. We are sorry that your stay was not to your satisfaction and that we could not come up to your expectations. Please be assured that we will discuss your comments with the team as we take our clients comments extremely serious. At the hotel, it is our... More 

1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Despite the average ratings and harsh comments on several travel websites, we gave the Barcelona Punta Cana a shot, specially because of the great promotion for their all-inclusive package. Our first interaction with the hotel was with the transportation logistics at the airport. Depending on who you booked your reservation with, transportation options vary. Some are free, some you have... More 

Was this review helpful? Yes 7
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I went on my trip from Jan.15-18.2015. After reading the reviews I was kind of spectial about this place but it wasn't as band as people made it out to be. From the time I arrived to the time I departed I enjoyed myself. The rooms were clean, the pool area was always clean. There was always someone walking around... More 

Was this review helpful? Yes 7
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Thank you very much for having chosen Barceló Punta Cana. We appreciate the time you have taken to share this kind comment about our hotel. We are pleased that we were able to provide you a delightful stay and that we met your expectations. We are pleased that we were able to provide you a memorable stay and... More 

Toronto, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My friend and I stayed at Barcelo Bavaro, and it was our 6th time in Punta Cana..thought we'd try a new resort. Although the beach was beautiful, the hotel was a DISASTER!! The first day, our toilet wasn't working, our room key didn't consistently work, we couldn't open our safe in the room, the ceiling in the bathroom was leaking,... More 

Was this review helpful? Yes 5
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We went to Barcelo Punta Cana for our honeymoon. The only reason we chose this resort is because we knew someone who stayed there before, so we took a chance even though we had doubts based on reviews. The BADS: A week before our arrival, I called the resort to ask if there would be any wait when we arrive... More 

Was this review helpful? Yes 4
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst hotel in Punta Cana. This is a true Dominican hotel chain owned and operated by a group of people who don't know what service is nor do they care to want to know. We checked in at 6pm and were too late to make a reservation at any of the hotels restaurants, which we found out... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Great time(19)
  • Quiet pool(11)
  • Spring Break(9)
  • Hard Rock(8)
  • Lobby bar(6)
  • Ocean views(5)
  • HOT WATER(5)
  • Star resort(4)
  • First nights(4)

Additional Information about Barcelo Punta Cana

Address: Arena Gorda Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Punta Cana 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Caribbean Online Mgt Corp., Barcelo, Booking.com, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Barcelo Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#31 Casino Hotel in Punta Cana
#46 Spa Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana

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