We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Punta Cana

3.5 of 5 Arena Gorda Beach, Punta Cana, Dominican Republic
Hotel website
Special Offer
Early booking offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Barcelo Punta Cana
Professional photos View all
Browse nearby
Barcelo Punta Cana
Write a Review

3,933 reviews from our community

Traveler rating
    1,107
    1,322
    680
    421
    403
See reviews for
1,310
1,279
116
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (662)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3933)
  • Mar-May only
    (1158)
  • Jun-Aug only
    (1138)
  • Sep-Nov only
    (742)
  • Dec-Feb only
    (895)
All months
Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

November-Saturday 8th-Thurs 14th. Check in was easy-no welcome party/no one offered to show us around the resort. We could not be upgraded to King room because they were fully booked ,was told to check back on Sunday nite, so we remain with the double bed- Room-2324 it was simple, clean & quiet -away from all the activity. Didn't had any... More

Was this review helpful? Yes 1
Arlington, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first time to Punta Cana. The hotel and staff were wonderful. My friend had injured her leg just days before we arrived and they were so helpful getting us a room where she would have little walking to everything. It was nice that the had so many ramps so she did not have to walk up and... More

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear guest, Thank you for taking the time to provide us with your feedback. We are thrilled to read about your experience with us and thank you for all the wonderful praises. We look forward to welcoming you back! Cordially, General Manager Barceló Punta Cana More

Montreal, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

BUFFET RESTAURANT: - GOOD for breakfast (Their bread is great) - SO SO for lunch - RATHER BAD for diner SERVICE: - Rude! ENTERTAINMENT: - We went only once to watch the show "Tropicalissimo", we left in the pre-show as the sound system was pretty bad. BEACH: - Very nice - BUT - you can not enjoy it as you... More

Was this review helpful? Yes 5
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear guest, Thank you so much for your opinión. In regards to your comments on the services at our buffet restaurant, we attended these issues with our A&B Manager, as we found your concerns very important and had to be attended immediately. Barceló Punta Cana mostly receive positive comments on our entertainment program. We do apologize for any discomfort caused... More

Bedford, Kentucky
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 1 week ago

Just got back from Barcelo Punta Cana and will start by saying we cut our vacation in the DR a week short because this place is so bad. We love Punta Cana and have previously stayed at Dreams and Iberostar and you can read my reviews of those resorts to see that I don't just blast places where we stay.... More

Was this review helpful? Yes 5
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest Thank you so much for your opinion. Regarding your comments about our services, we very much lament any inconveniences that you have experienced while you were staying in our hotel, incident happens anywhere, but rest assured that this is not our policy or standard. We deeply regret the impression that was carried of our staff , this is... More

Halifax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Barcelo Punta Cana is a beautiful resort with an Italian flare. It is spacious, gorgeous, and caters to many different tastes. If you are a foodie, you won't be disappointed. The a la carte restaurants provide a delicious menu for even the most discerning of palates. -Italian -French Cuisine -Mediterranean dishes -Sushi -BBQ grill -HUGE buffets -Pizzeria And many... More

Was this review helpful? Yes 6
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, We really appreciate you sharing your positive experience on Trip Advisor about staying at our Hotel Barceló Punta Cana. Thank you for your valuable time for choosing new time for your holiday. It is a pleasure to know that our infrastructure and the overall atmosphere of our resort have been to your liking and it's been a great... More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Just got back yesterday from a 6 day stay at the Barcelo Punta Cana and I can honestly say I will never go back! Let me start by saying I am pretty easy to please and try to always keep and open mind when traveling so I figured after reading the hundreds of reviews on this property prior to my... More

Was this review helpful? Yes 6
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest: Thank you for taking the time to let us know your feedback about your recent stay at our hotel. On behalf of the whole Barceló Team, please accept our sincere apologies We inform you that we have taken the appropriate measures with ours Manager to improve our services; In reference to our employees and the language barrier, Barcelo... More

Nantes, France
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

IF vacation time is important to you, if you want to relax and get some rest because you work hard all year long and you think you deserve to spend a great time during your holidays: !!!DO NOT BOOK THIS HOTEL!!! This hotel is really outdated, hardly maintained. Even if you paid for it, do not expect a 5 star... More

Was this review helpful? Yes 4
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear guest, We want you to know your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them. We really do apologize for any inconvenience that the issues mentioned could caused to you, we have dealt with... More

1 review
4 of 5 stars Reviewed 1 week ago

Friend and I recently visited this resort, the trip got better over course of 3 nights. The check in process was a little aggregating, staff was not very helpful. The food was not great, especially the seafood restaurant. The activities for guests were fun and entertaining. I want to give a special shout out to JESSE PEREZ for really making... More

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest. We appreciate your preference for Hotel Barcelo Punta Cana is an honor for us to know that both our team and our facilities have made your holiday unforgettable. We will get your positive feedback to staff who have been appointed. We hope to continue to give us the opportunity to offer our services on your next trip to... More

Santo Domingo, Dominican Republic
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The food is perhaps the biggest deception. I do not know much about how the digestive system works but i am sure they poisoned it. My whole family had loose motions. The pool area is just normal nothing special. The alcohol is an invitation for headache. The rooms are bad, clear signs of none mantainance can be seen. One has... More

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear guest, Thank you for taking the time to give us feedback about your recent holiday experience at Barcelo punta cana. We give serious follow up to all comments received and use them to help us improve our services and facilities. I would like to personally apologize for the series of unfortunate incidents that you experienced. We strive to ensure... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

There are a few cons that I think are noteworthy: -The check-in process was long and very unorganized. -Specialty restaurants were very good, but reservations must be made daily each morning. -Main lobby bars close too early and although the alcohol obviously did its job, the selection of drinks was very limited. -Towels at the pool ran out very early... More

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, I would like to thank you for choosing the Barcelo Punta Cana for your holiday and also for sharing your experience with us. For this reason, your comments regarding our check-in service are taken with special consideration. We are working with our staff to find better ways to organize our check-in service. On behalf of the entire staff,... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Barcelo Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Great time(19)
  • Quiet pool(11)
  • Spring Break(9)
  • Hard Rock(8)
  • Lobby bar(6)
  • Ocean views(5)
  • HOT WATER(5)
  • Star resort(4)
  • First nights(4)

Additional Information about Barcelo Punta Cana

Address: Arena Gorda Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Punta Cana 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Despegar.com, Booking.com, Odigeo, TripOnline SA, Hotels.com, Travelocity and Tingo so you can book your Barcelo Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#30 Casino Hotel in Punta Cana
#44 Spa Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana

4,810 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4527)
Viewed
Pool/beach area (1085)
Viewed
Hotel & grounds (667)
Viewed
View from room (209)
Viewed
Room/suite (461)
Viewed
Dining (222)
Viewed
Business center/function rooms (18)
Viewed
Family/play areas (68)
Viewed
6:29
Videos (12)
Viewed
Bathroom (90)
Viewed
Other (1695)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (238)
Viewed
Adult Pool (9)
Viewed
Amenities (69)
Viewed
Beach (19)
Viewed
Deluxe (35)
Viewed
Jacuzzis (4)
Viewed
Quiet Pool (9)
Viewed
Restaurants and Bars (35)
Viewed
Suite (5)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (18)
Viewed
Dining (6)
Viewed
Room/suite (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay