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Barcelo Punta Cana

3.5 of 5 Arena Gorda Beach, Punta Cana, Dominican Republic
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Barcelo Punta Cana
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Barcelo Punta Cana
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4,225 reviews from our community

Traveler rating
    1,188
    1,407
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1,402
1,358
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were there for 6 nights in Late December. What you hear about the resort on the web is correct. Very few employees speak english. Drinks are horrible (with or w/o alcohol). Food is OK. Making dinner reservation is a nightmare. However, beach is excellent. Most of the staff is friendly and tries to accommodate your request. If you get... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 3 days ago NEW

We stay in this resort in January 2015 first the staff they don't speak English hard to understand what we need some of the room are very old and smile like mould the foods are very poor in choices and they some time they don't bring more foods out they keep it for their employee after also they are out... More 

Was this review helpful? Yes 2
Toronto, Canada
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just realized our review from last year did not post. Lady who looked after our room was fantastic. Miladys Meram was kind and very thorough. Always lots of water, PPP and beer in our fridge. Clean towels, cleaned room properly every day! Carlos Henriquez at the front desk was very helpful will getting a la cartes booked for us .... More 

Was this review helpful? Yes 1
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Thanks for your positives commentaries; is a pleasure to us to know that you have had a really good time in our hotel; we hope you visit again Barcelo Punta Cana to have an unforgettable and better stay than the last one. We feel proud and grateful for your compliments on the efforts and dedication demonstrated. Please be... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Beach is amazing,big territory,every day different food. I love entertainment staff. The weather is great. And music I like so much. Here is a big choice of excursion,especially Dolphin Usland is the best one. One of the best is Juan Fortuna!!!!

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud to have provided you a great time, which reflects the commitment and quality... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Meet lots of great people Beautiful beach Excellent food Lots to do We arrived on January 21 to hot weather. Everyday of the stay was 30 degrees and sunny. Always something going on in the evenings, shows with the animation team, disco downstairs, all the drinks you want. Everyone treated us very well and we have no complaints about the... More 

Was this review helpful? Yes 3
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Receive cordial greetings on behalf of our entire personnel of Barceló Punta Cana. Thank you very much for sharing your experience from your recent stay with us! We are thrilled to hear that you enjoyed your stay. Also we have congratulated those whose service contributed in your happiness, especially Juan Fortuna. We are looking forward to welcome you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Entertainment is really really great here! there are shows everynight and the staff is unreal. 4 Barcelo staff members that stood out to me are named Daniela Mandarria, Chocolate (yunior) Carlos and minime. They made my trip super enjoyable. Good vibes throughout the whole trip. They star in most of the shows and really make the show. They're constantly smiling... More 

Was this review helpful? Yes 2
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Punta Cana on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff here is great, so entertaining and lovely, the entertainment staff is absolutely the funniest, Daniela, chocolate Yunior, Carlos and mini me really make the shows amazing and the stay worth while. Would definitely come again just for these guys

Was this review helpful? Yes 1
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, It is a pleasure to know about your stay with us. Thank you very much for your comments. We were pleased providing you an excellent service and to know that you liked much. Receive warm regards from all our staff. Thank you for choosing us! Yours Sincerely General Manager Barceló Punta Cana More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Chocolate (yunior) Daniela Carlos and Mini Me (Juan) are the best staff I've ever met they made my stay and barcelo punta cana one of the best vacations ever! I defiantly advise ppl to stay at barcelo because of their friendly environment!

Was this review helpful? Yes
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Thank you for choosing us, we are very pleased and satisfied to read your comments and to know you have had a wonderful time. Is good to know that your expectations were achieved, which is our main goal. Our staff works to make Barceló Punta Cana, the best place for your vacation. We look forward to welcoming you... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Barcelo Premium Punta Cana from 16 to 23 January 2015 on our honeymoon. The stay started poorly as we found that we'd been put in one of the two double bed rooms (Bldg 7) for our honeymoon. After we complained to the front desk, we were moved on day 2 to a superior ocean front room... More 

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

My wife and I just got back from our 6 day vacation at Punta Cana. The Barcelo resort and beach was amazing! However, the service was the worst we have experienced at any resort. The first day we arrived our room was not ready and toilet not working. The staff was very rude and food mediocre. If you are expecting... More 

Was this review helpful? Yes 8
Marcos C, Director General at Barcelo Punta Cana, responded to this review

Dear Guest, Please receive the warmest greetings from Barceló Punta Cana. Thank you for sending along your comments as our guest experiences plays a key role in this continuous process. We would like to apologize for not completely fulfilling your expectations and we are deeply sorry for the inconveniences you encountered. There are always different perceptions with the product and... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Great time(19)
  • Quiet pool(11)
  • Spring Break(9)
  • Hard Rock(8)
  • Lobby bar(6)
  • Ocean views(5)
  • HOT WATER(5)
  • Star resort(4)
  • First nights(4)

Additional Information about Barcelo Punta Cana

Address: Arena Gorda Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Punta Cana 3.5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#31 Casino Hotel in Punta Cana
#46 Spa Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana

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