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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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3,493 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
brampton,on
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 7, 2008

we just got back from a week spent in punta cana dominican republic and we got to exprience a night at the Riu Palace in punta cana i gotta say that before i left i read some bad reviews regarding this hotel and i have to say none of it is negative the staff are always smiling and very frendly,the... More 

Was this review helpful? Yes 14
chicago
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 7, 2008

Let me start off by saying that the beach is amazing! From relaxing under the palms to basking in the blue 80 degree water. It was a dream. Now onto the staff, mainly the front desk. They are the most rudest, ignorant, don't take care of their guest asses ever. They never greet you. You walk in hand them your... More 

Was this review helpful? Yes 3
Southern New Jersey
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed February 5, 2008

Our experience was so terrible that its difficult to know where to begin. Here's our story: my husband and I are both professionals in our early 30's. We are both experienced world travelers, staying in both the most humble hostels in Europe as well as 5 star resorts (ex: the Four Seasons) in Hawaii. We decided to take a trip... More 

Was this review helpful? Yes 11
New Jersey
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 4, 2008

riu palace, punta cana, dr, 6 apple rating-we had two rooms (5 people) from january 11, 2008 to january 15, 2008. the hotel is quite grand and beautiful to look at, lots of marble and granite, no grounds to speak of and lacking in the areas below: 1. the food was terrible, especially the rodizio. the burgers were not fresh... More 

Was this review helpful? Yes 6
Owen Sound, Canada
2 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed January 31, 2008

Before writing a review, I think it only fair to know a little about someone writing it. My husband and I travelled alone to the Riu Palace. We are between the ages of 30-35. We have 2 children. We enjoy sports, fishing and boating. We both grew up in small rural communities in Ontario. I work in a hospital ~... More 

Was this review helpful? Yes 35
pennsylvania
1 review
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed January 30, 2008

I just returned from my vacation at the RIU Palace Punta Cana. I can tell you after spending one week at this wonderful resort that all of the bad reviews that you may have read are not true. I believe that some people will complain about anything and these are the people that write these poor reviews. I spent the... More 

Was this review helpful? Yes 29
Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed January 30, 2008

We stayed at the RIU Palace Punta Cana in July 2007. Yes, it has taken me a long time to write this review. We traveled as two couples, all in our mid-late twenties. We were looking for a fun getaway and relaxation by the beach. Where to start... The grounds are beautiful and the hotel itself is stunning. The rooms... More 

Was this review helpful? Yes 10
DC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 29, 2008

Spent 4 days for a wedding in January 2008. Overall, the hotel was clean and the food was OK. The most important thing to do once you get to your room is to lock all your personal belongings into the safe. The cleaners are thiefs of jewelery,ipods,nice clothes etc. BE CAREFUL

Was this review helpful? Yes 5
Buffalo, NY
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 28, 2008

The hotel itself is an architecteral marvel! When you pull up to the front doors its awe inspiring. The lobby is very elegant with crystal chandeliers and impressive tall ceilings. The rooms are above average. Each has a jacuzzi tub wich was nice, but the beds are as hard as a rock. The maids do a nice job, no complaints.... More 

Was this review helpful? Yes 12
NYC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 27, 2008

Property: The resort is not your typical Punta Cana giant spread out property. It does look like a palace with 4 floors. It is very clean, well maintained and looks luxurious. There are no birds or animals around the resort unlike many other Punta Cana properties. There are stores available as part of the Riu Palace resort as well as... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
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Room/suite (320)
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Dining (190)
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Pool/beach area (819)
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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Round infinity pool (2)
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The Hotel (36)

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