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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,297 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
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Maryland
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 24, 2007

Just got back from the Riu Palace and had a wonderful time. I was a bit concerned after reading some of the reviews but I have to say...If I looked for something to complain about - Yes I would have found it...the facts are: Room: Standard Jr. Suite - Courtyard view, was clean, maid service twice a day A.M. and... More 

Was this review helpful? Yes 10
Toronto
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 23, 2007

It's taken me a while to finally sit down and write my review so here goes! My husband and I got married at the Riu Palace Punta Cana on July 19/07 and stayed there from Jul 14-28/07. Upon arrival we were really impressed--as the name suggests it's truly palatial looking! Rosemary was super nice at the front lobby but we... More 

Was this review helpful? Yes 6
New York City
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 21, 2007

This was my worst vacation ever. I have traveled to the caribbean many times and this was the worst. Furthermore, I have never written a review, good or bad; but after this experience, I felt compelled for the first time to do so. Here we go: FRONT DESK: some what friendly staff, but no one speaks english. At a 4/5... More 

Was this review helpful? Yes 3
Burlington, Canada
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
223 helpful votes 223 helpful votes
5 of 5 stars Reviewed August 20, 2007

The following is a review for the RIU Palace Punta Cana in Punta Cana, Dominican Republic. My husband and I (ages 40 & 37) took our annual 2 week vacation to this fantastic 5+ star resort from August 3rd-17th, 2007 and highly recommend it to couples and singles alike. Airport and Flights We flew Canjet Airlines out of Toronto on... More 

Was this review helpful? Yes 24
Boston
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 20, 2007

We arrived back just 2 days ago, so this is a very fresh review. Airport: The guys in the white shirts and handtrucks DO NOT WORK FOR THE AIRPORT. They forcefully want to take your bags to the transfer desks, about 20 feet, and want cash. Tell them "No Gracias", perhaps a few times, and find it yourself. From the... More 

Was this review helpful? Yes 2
illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 20, 2007

I'll start off by saying that it has taken me this long to write this review because this place was so awful and I was so angry after going there. First of all, If you are planning on eating at one of the restaurants be prepared to get up VERY early to make your reservations and then pray that you... More 

Was this review helpful? Yes 4
NYC, New York
1 review
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 16, 2007

My family and I stayed at the Riu Palace for 8 days, 7 nights. We were attending my brother's wedding there, so it was a rather large group (40+). My immediate family included my 7 year old son, almost 2 year old daughter, husband, sister in-law, and mom. The Pros: 1- Beautiful, emaculate hotel ... really can't speak enough about... More 

Was this review helpful? Yes 17
New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 14, 2007

The only good thing to say is the place is beautiful. New Yorkers beware - this is substandard to what we are accustomed to - the rest of America may love it. Service was not good and they can't make an egg white omlet without shells - The employees are so overworked they could care less about you. The food... More 

Was this review helpful? Yes 4
cincinnati,oh
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2007

Upon our arrival at the Riu Palace we were very impressed, they greeted us with a delicious fruit drink and check-in was swift. When we walked into our room there was a strong musty odor, but I had come equipped with air freshers, ( a tip I received from previous posts) and never smelled the musty odor for the rest... More 

Was this review helpful? Yes 2
St. Louis Mo.
Top Contributor
55 reviews 55 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 11, 2007

This a great place. Don't pay atten to any bad reviews.

Was this review helpful? Yes 12
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Great time(8)
  • Room service(8)
  • Air conditioning(6)
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