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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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3,417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
smahl88
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 18, 2008

We stayed at the Riu Palace the week of 4/26-5/2. The resort is beautiful including the rooms, pool, beach, restaurants, lobby, etc, and is constantly being cleaned and maintained. The pool/beach area has an equal mixture of sun and shade. The grounds of the entire Riu complex are enormous and very beautiful. It is beyond belief that some people actually... More 

Was this review helpful? Yes 4
CHICAGO
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2008

I stayed at Palace Punta cana with my husband and another cuople, from the very beginning it was great, the lobby is amazing, they greet you with a welcome coctail, very refreshing...the lady at the front desk "rosemary" is absolutely enchanting, she will help you with anything taht you will need and speak the best english out of all, she... More 

Was this review helpful? Yes 3
Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 15, 2008

My husband, parents, and I stayed there the week of May 5-9. Upon arrival on Monday, we were not informed that the entire resort complex of Rius were without hot water and would be until at least Friday. We had stayed at this beautiful resort two years ago when it first opened and Riu Palaces in Aruba, Mexico, etc., with... More 

Was this review helpful? Yes 4
windsor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2008

I just returned from the Riu Palace from a week's stay from May.4/08 until May.11/08. The weather was perfect, low 90's and no rain. The hotel is very clean and nice. The food is definately European, as the majority of the guests are from there, but I didn't mind it. The steak resturant was really good, no complaints except that... More 

Was this review helpful? Yes 1
Mokena, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 14, 2008

I never planned on writing a review but this is a warning of why future visitors should stay away. Arrived on May 4th(Sunday). Let's call this an adventure. They told us our room was not ready and to go and have lunch. Had lunch, went back to reception area. They gave us 2 keys one for the room the other... More 

Was this review helpful? Yes 2
massachusetts
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 11, 2008

My wife and I recently spent the week of may 2nd to may 9th at this faboulous resort. First, lets talk about the few things other reviews find not to their liking. WE have been to the carribean every year for the last 10 years and If you step off the plane and don't smell that tropical musty smell then... More 

Was this review helpful? Yes 4
Chicago, IL
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 10, 2008

We stayed here on our honeymoon the week of Aug 21st . Here is quick and honest review of what we thought of our stay. Upside: The resort is clean, the building is decorated nicely, the food was above average (for a 3rd world country), the beaches are great, and the staff is pleasant and attentive to your needs. Downside:... More 

Was this review helpful? Yes 2
toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 1, 2008

Okay, I never write anybody for anything... very easy going. Nothing fizzes me. First I have stayed at a lot of nice places and yes, the grounds of the Riu Palace in Punta Cana were stunning. But those beds!!!!!! They were horrible!!!!!!!! Hard as rock. It ruined my whole trip. I went down, yes, with a sore back but I... More 

Was this review helpful? Yes 3
PA
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 30, 2008

My husband and I just returned from a five day stay at the Rui Palace Punta Cana. There were several things we wanted to share regarding the resort. First the good - the resort is beautiful, food good, the hotel is very clean, the beach is outstanding. Plenty of lounging chairs at the beach and the pool. Now the bad... More 

Was this review helpful? Yes 5
Johnstown, PA
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 21, 2008

Just came back from a 7 day stay at the RIU Palance, Punta Cana. We were very nervous due to so many bad reviews of this hotel. The hotel was the cleanest place we have ever stayed in. The grounds were just beautiful. As mentioned by other reviews, the food was bland, but we could always find something to our... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
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Dining (187)
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Bathroom (49)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Round infinity pool (2)
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The Hotel (36)

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