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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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3,428 Reviews from our TripAdvisor Community

Traveler rating
    1,416
    1,035
    511
    263
    203
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823
1,659
50
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2008

We stayed 5 nights at the Riu Palace Punta Cana and can truly say it is absolutely gorgeous with outstanding customer service. The lobby has the wow-factor and it only gets better from there. Everyone who works here goes out of their way to say hello - and with a smile. We would get a drink and were immediately asked... More 

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed August 7, 2008

To best utilize my review I have to tell you a little about myself. I found that when researching the Riu Palace Punta Cana I found positive reviews, but I may have been unlike the previous guests. I am a 22 year old female from the Philadelphia area. I traveled to Punta Cana with my boyfriend of 2 years, a... More 

Was this review helpful? Yes 4
alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 5, 2008

This hotel is very nice and new. I read the reviews before and they were pretty much right on but you do get what you pay for. It was very clean, neat, and we got the wrong room the first night and then they graciously changed us. The food was good. We only went to one restaurant but the buffet... More 

Was this review helpful? Yes 2
lancashire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 5, 2008

This hotel is fantastic. Everything about it is just stunning.. It is by far the nicest and the best out of all the Riu's. You can use the other hotels for snacks and drinks but we never did once, as we had everything we needed right here. Some rooms are mustier than others but that really cant be helped due... More 

Was this review helpful? Yes 5
pittsburgh, pa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 4, 2008

By far this is the best of all the RIU resorts in DR. It was so relaxing every need we wanted was met. To all those who are saying this place is not good. Get real. You are visiting one of the poorest countries and they give everything to you to make your stay good. So what if I give... More 

Was this review helpful? Yes 4
Brooklyn
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 4, 2008

After reading all of the reviews on TripAdvisor I was in a complete panic about our trip to RIU Palace. I am happy to report that I had panicked over NOTHING! The resort is absolutely beautiful. We stayed at the RIU Palace from July 23-28. Our rooms did have a humid feeling. Bring a glade plug-in, this is nothing that... More 

Was this review helpful? Yes 4
ALVA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2008

This is a truly fantastic hotel .The name Palace sums it up.How anyone can complain about the rooms i will never know ok there was a slight musty smell on arrival but within a day it had disappeared.As for the food we were there for 2 weeks and can honestly say we did not have one complaint plenty of choice... More 

Was this review helpful? Yes 2
New York, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 3, 2008

This hotel was amazing!! The lobby was beautiful and loved the decorations!! We stayed in a jr. suite with the hot tub and it was greatl!! The view and grounds were beautiful!!! We got married there and the wedding coordinators were great!! They did everything and took care of everything I needed. If you do a gazabo wedding for a... More 

Was this review helpful? Yes 2
England
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2008

Me and two of my friends (aged 18) stayed at the Palace in june and we absolutely loved it! From the moment we pulled up outside the hotel we knew we were in paradise. We felt like celebrities. When we checked in we were given an amazing welcome from Rosemary and the other front of house staff who spoke perfect... More 

Was this review helpful? Yes 3
Atlanta, GA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2008

We just got back from a week at the RIU Palace. We went with our entire family...14 of us. My parents renewed their marriage vows there and had a beautiful ceremony at the gazebo near the beach. We had people in our party ranging from 65 to 2 years old. Everyone enjoyed their stay and the staff was accommodating to... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
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3,382 photos of this hotel

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Room/suite (314)
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Bathroom (49)
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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Restaurants and Bars (23)
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Round infinity pool (2)
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The Hotel (36)

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