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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,299 reviews from our community

Traveler rating
    1,354
    997
    492
    261
    195
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782
1,599
46
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 28, 2008

just returned from punta cana-riu palace had my doubts but i was so wrong the palace is magnificent the property is breath-taking..from the lobby all the way to the beach..truly magnificent...food choices are mind-boggling deserts are mind-blowing i could not find a single problem with punta cana riu palace...as a frequest traveler, i found this to be equal to a... More 

Was this review helpful? Yes 3
Philadelphia
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2008

I stayed at the Riu Palace for my best friend's destination wedding last week. I had never been to Punta Cana or DR so was a little taken by the island on the drive to the resort. Didn't appear that you could leave the hotel safely without a guide taking you on a specifically designed trip for tourists. Don't go... More 

Was this review helpful? Yes 1
Charlotte NC
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 24, 2008

We just got back May 23, 2008. Not any problems at all. The resort was beautiful and clean. The staff was very helpful and most of them freindly. I felt that most tried very hard to speak English as best as they could but the ones that did not speak well, it might be taken as rude, but they were... More 

Was this review helpful? Yes 3
Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2008

My husband and I went to the Riu Palace in July of 07 and had a great time. We were met with a drink right away and check in was no problem. The grounds were wonderful and well kept, if you get up early enough you can see how much work is being done around the resort before anyone wakes... More 

Was this review helpful? Yes 2
NEW YORK
1 review
2 of 5 stars Reviewed May 22, 2008

The first bad impression we had upon our arrival for one week stay in May this year was poor behavior of the Front Desk Staff. The check-in procedure was very slow not because of the crowded customers,just because that staff kept chatting over the phone and worse than that he treated us with a black face rather than a smiling... More 

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NEW JERSEY
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2008

this is a WONDERFUL HOTEL the staff were amazing, the only bad thing is the moldy smell ALL OVER THE HOTEL other than that i cannot think of anything bad to say about this place dont listen to the negative comments this is by far one of the best in D.R.

Was this review helpful? Yes 3
new jersey
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 20, 2008

We've just returned from a 4 day stay at the Riu Palace Punta Cana. Normally I wouldn't write a review, however the longer i was there the more upset I became at the reviews i had read prior to coming. First of all the Hotel is absolutely beautiful. The lobby, the gardens, the rooms and the restaurants. Everywhere you went... More 

Was this review helpful? Yes 7
cortand, ohio
Contributor
11 reviews 11 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 19, 2008

This was our 5th time to punta cana, so we are familiar with the other resorts and what they offer. Let me give you the positives first. The Riu palace has the best beach and blue water without seawood, plus beach waiter service. A very nice pool with swimup bar. Very good food, especially the a la carte. We ate... More 

Was this review helpful? Yes 3
smahl88
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 18, 2008

We stayed at the Riu Palace the week of 4/26-5/2. The resort is beautiful including the rooms, pool, beach, restaurants, lobby, etc, and is constantly being cleaned and maintained. The pool/beach area has an equal mixture of sun and shade. The grounds of the entire Riu complex are enormous and very beautiful. It is beyond belief that some people actually... More 

Was this review helpful? Yes 4
CHICAGO
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 18, 2008

I stayed at Palace Punta cana with my husband and another cuople, from the very beginning it was great, the lobby is amazing, they greet you with a welcome coctail, very refreshing...the lady at the front desk "rosemary" is absolutely enchanting, she will help you with anything taht you will need and speak the best english out of all, she... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Great time(8)
  • Room service(8)
  • Air conditioning(6)
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Junior Suite (22)
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Junior Suite Superior (5)
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Round infinity pool (2)
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The Hotel (36)

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