Having stayed at other Riu properties I would say I was neither surprised or overly impressed with anything. Food not quite as good as some of the other properties but I suspect that's my personal opinion as they seem to cater a little more to European palettes. Just like at other RIU's my only real complaint is that the rooms... More

This was our second trip to Punta Cana and our second stay at a Riu resort (last one was in Montego Bay Jamaica). The resort exceeded our expectations in so many ways. The service was excellent all around - Joel in the main buffet dining was amazing. One trip to the restaurant and he knew exactly what we wanted to... More

We just returned (5/4/13) from the Riu Place Punta Cana. This review will be honest and accurate. We arrived at check in at 3 p.m. on April 27 and were met with smiles not attitudes like many reviewers say. We were in our room with bags at 3:20 p.m. The room was fresh and not musty. The room was cleaned... More

The rooms were pretty nice, comfy beds and pretty good view outside our balcony. The food, however, was OK. They served the same thing every single day. I did love the fresh fruit juices though, I drank the heck out of those. I didnt like that you had to make your dinner reservations at the few other restaurants by 10... More

We stayed at the Riu Palace Punta Cana Nov 2012 The hotel was spotless, beach was gorgeous,the staff where very good,rooms are very clean and spacious.The food was generally very good and the service was excellent,We tried a couple of restaurants but liked the buffet the best, the buffets are huge and you can all ways find something you like... More

Stayed here from end of April through to start of may and had a brilliant time. I can't see why people moan about this hotel or resort. We went with Thomson and our rep, JC was excellent, he saw we had requested a particular room and got us moved without us even asking him to, he's now moved to the... More

This trip was for mine and my wife's 33rd anniversary. We have stayed in several different Riu's in Mexico and were treated like royalty, but this trip was a bust. The food was very predictable (same thing all 3 meals everyday). We tried 1 of the specailty restaurants with the same luck. The staff was not very friendly, the service... More

We returned from the d.r. on 4/28 after a week of sun and fun. althrough we booked the palace macao first and lasted 30 minutes (review there now) we were moved to the punta cana. we stayed at several palaces before so when we walked in it felt good. the check in was great they knew we were coming our... More

I definitely would take much out of the real negative reviews, it's important to find a middle ground in between the amazing reviews and the terrible reviews. Riu Palace Punta Cana was an overall a very good experience. Don't fool yourself this place is not a 5 star resort, but was very good. The thing that really stuck out to... More