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All 101 Punta Cana hotels

Hotel Riu Palace Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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71%
Ranked #52 of 101 hotels in Punta Cana
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Jeff D Minot, North Dakota
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2,613 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Minot, North Dakota
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Having spent time in several Riu locations, this one is a swing & big miss. On the surface the hotel is just okay. But, after a weeks stay one will find that the place is under staffed, you can go a long time before anyone will notice or move to take a beverage order. Most drinks are way too sweet,... More

Was this review helpful? Yes 3
Toronto, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived to the Hotel, RIU Bambu to be offered suites at the Palace Punta Cana. The rooms were fantastic and the service was best ever. the food was great everywhere and all the staff was warm and friendly. The location was close to everything on the resorts and we viseded all the RIU's in the area.

Was this review helpful? Yes 1
Norman, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked this hotel based on Internet reviews. The reality was quite different. While many of the reviews mention how the rooms stunk, and the food was mediocre, they still give the resort 4 or 5 stars. Our room smelled as well, and the pillows looked and felt like they had been there for many years. The floor always felt... More

Was this review helpful? Yes 1
Jefferson Hills, Pa.
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a week at the Riu Palace and had a great time. The food was good, beach was beautiful and pool was great. It is not a huge resort so everything was relatively easy to get to. Entertainment was typical for this type of resort. The best part was the people. Everyone treated us great. The staff was very... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first experience of a Riu palace and it surpassed all expectations. We travelled as two couples one pair from Gatwick the other from Manchester. I had previously e mailed the hotel to request rooms near each other and on arrival mentioned the request again. We were allocated rooms only seven apart and on the same floor which... More

Was this review helpful? Yes 2
Charlotte, North Carolina
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is not a four star resort. It's nice but could use improvements. The facilities are nice and mostly well maintained. The pools and beach are very nice and we were able to get a chair every day without saving them. Would be nice to have an adults only pool option like other resorts. The rooms were nice but a... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

First let me say the staff was awesome!!!' Food not bad, entertainment staff amazing!!! We booked this resort because our travel agent stated it was family friendly....... I would disagree!!! Pool games were for adult only and at times a little racy for kids. It was ok to be top less at the pool too. Yes the do have a... More

Was this review helpful? Yes 1
Vermilion, Ohio
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed march 21-24 in room 3109. Great service this past weekend. 1st time in RIU property and enjoyed it all. We ate at the reservation resturants each night. No problem the very first night they said if a table was available we would be seated. We waited 5 minutes and ate at the fusion place. Drinks were great and plentiful.... More

Was this review helpful? Yes 3
Ozdere, Turkey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The airport was amusing, a bit similar to a cattle market, very hot, but got through ok. Didn't check any baggage only did carry on so that may have helped. The HotelBeds transfer was a joke, had to sit in the hot car for an hour at the airport before we even went anywhere. On arrival at the hotel I... More

Was this review helpful? Yes 1
Toms River, New Jersey
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just got back last night after a week stay. Let me start by saying that the staff is incredible. From the moment you walk through the door you are greeted with smiles and they can't do enough for you. We had a Junior Suite Superior. I had read reviews previously about complaints about moldy smelling rooms. We stayed in 1117... More

Was this review helpful? Yes 5

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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Palm trees(19)
  • Very nice(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Punta Cana
#40 Luxury Hotel in Punta Cana
#44 Top resorts Hotel in Punta Cana
#45 Family Hotel in Punta Cana
#45 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Official Description (provided by the hotel):
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??ey * 30 km / 19 miles from Punta Cana Int???l. Airport ... more   less 
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Riu Palace Punta Cana Hotel
Riu Palace Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

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