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Hotel Riu Palace Punta Cana

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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#51 of 101 Hotels in Punta Cana
2,876 Reviews 4 of 5 stars
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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2,876 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family stayed at this resort for ten days. Let me start with check in, which was a pleasant surprise. We got welcome drinks upon arrival and the reception staff (Wilson) was excellent. We arrived early but were able to enjoy everything that resort was offering right away. Our rooms were ready later on and met our expectation. If we... More

Was this review helpful? Yes 3
Plainfield, Illinois, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is one of Riu's new hotels and it is very clean. The beach is stunning with all the palm tree's. We opted for the VIP area because we went without the kids for a wedding. The upgrade was worth it private bar and quiet. The food is typically for all inclusive buffets. It is repetitive with a occasional different... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are just back from our holiday. Presiously we have read the reviews about the hotel here, and to admit we were a bit worried as read a lot of bad reviews. To clarify it the hotel was brilliant , our room was nice and clean at all times, the staff was very helpful and we had a brilliant stay.... More

Was this review helpful? Yes 5
Lockport, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

4th time in Punta Cana since 3/2013. This hotel falls a little short on updates. I was surprised to get a key for both the room and safe. I haven't carried a traditional key in so long. I did not like that I had to put the cylinder in the safe. That is crazy! The room was very nice, no... More

Was this review helpful? Yes 3
Niagara Falls, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've been to Punta Cana 4X since 3/2013. The Riu is beautiful, but falls a little sort in the modern updates. Room and safes need updated so you don't need to carry traditional keys. It would have been nice if the beach seaweed area was raked early in the morning so it was clean at some point. Just picking it... More

Was this review helpful? Yes 2
Burlington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just visited this beautiful resort. Check in was quick and we were in our room within minutes of arrival. While some people found fault with the food we certainly did not. The quality and variety was excellent. There was a different carving station each night. We went to the Italian restaurant and the service was extremely slow. One restaurant required... More

Was this review helpful? Yes 5
Tucson, Arizona
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed at the Riu Punta Cana during the last week in June 2014. We were greeted graciously by very friendly staff. We had a problem with our room and to thank us for our patience, the staff sent a bottle of champagne to our room that evening. For those that are chemically sensitive, we were not... More

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I visited this hotel with a group of ladies to celebrate a 30th birthday of a friend. Let me first say that I did not select the resort since I had heard so many negative things about it to start with, but in keeping with the budget for all attendees in the group we stayed here. I visit Punta Cana... More

Was this review helpful? Yes 5
Panama
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Many of you who has been there might think this is a great hotel, considering the huge open buffet they are offering and the big area the hotel is covering. I tell you what, it is bad. The food is bad, service is bad, actually nothing is good about this hotel. The rooms are smelly. We asked for a change... More

Was this review helpful? Yes 3
Farmington Hills, Michigan
1 review
2 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Riu Palace in February of 2013, so this review is very late but definitely needed. I'll begin by saying that I have been to numerous all-inclusive resorts in the caribbean and mexico, so I didn't begin my stay at Riu Palace with rose colored glasses on. I know what to expect when staying... More

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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

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