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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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3,493 Reviews from our TripAdvisor Community

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Traveler rating
    1,434
    1,054
    522
    271
    212
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853
1,679
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (696)
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    (924)
  • Jun-Aug only
    (998)
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
West midlands, England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Couple from west mids, England, 35 & 31 years old. Were staying at the Riu Palace from 2nd July to 16th of July 2015. First of all I need to say this as I read some reviews on trip advisor and it ruined the build up, and arrival to the hotel as they made me worried. Mozzies, cockroaches, bed bugs,... More 

Was this review helpful? Yes 11
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this resort 4 months ago but recently came back from here about 2 days ago after a 8 night 9 day vacation. Before going to this resort I read a lot of bad reviews but didn't think much of them because there are always haters and picky people but this place really is in fact horrible. Review: Arriving... More 

Was this review helpful? Yes 3
Beiseker, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The management team needs to address the rudeness of some of the waiters. Also the groundskeeping was not up to par. 4 out of 10 days there was a man with a chemical fogger blowing herbicide and pesticide on the lawn and hedges. Even right beside the restaurant at lunch time fogging out several tables. Have visited many RIU resorts... More 

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Aberdeen, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 weeks and had a fantastic time. The transfer from the airport was about 25 minutes by coach. Our Thomson rep on the bus was really helpful and gave us a nice warm welcome. When we got to the hotel we were checked in quickly and our bags were taken to our room. We were in... More 

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Amsterdam
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

nothing and i mean nothing is to much trouble for the staff in this hotel it is beautiful the food is amazing loads of choice every day lots of different places to eat within the hotel, the pool is great and once again the bar tenders cant do enough for you the room was top class 2 king sized beds... More 

Was this review helpful? Yes 1
Romulus, Michigan
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment you walk in you know you have arrived for a wonderful vacation Yes the rooms are musty but they air out the staff could not be more wonderful they cater to your every need do not wear tank tops to dinner anywhere even buffet because they are not polite about telling you this is a no no... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was very nice , very friendly environment. . Everything was great .. Room service, Staff , Buffet , room , pool , Spa , everything was awesome. . Will recommend you go .. The activities where also great .

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Toledo, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A group ) of 17 of us vacationed here from 6/19/2015-6/25/2015. This was my first time out of the country and at an all inclusive resort. From the moment you walk in, you are taken aback by the beauty of the lobby. A waitress greeted us with a drink (Passion Drink/Dream) and it quickly became one of our favorites. The... More 

Was this review helpful? Yes 1
Hopkinton, Iowa
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful Resort. Beaches were Beautiful also. Very clean Resort. Pool is in a central location. I have has better food at other RIU resorts, this would be considered average. Pool life was fun and drinks were always available. Made sure we look care of the wait staff and bartenders and they don't forget. Nightly entertainment was average as well. We... More 

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to this hotel in Punta Cana to celebrate my mother's birthday. Our stay was scheduled for 5 days. Our first disappointment was at the airport. Couldn't find the shuttle to take us to our hotel. Finally, someone told me to speak with one of the shuttle drivers that had our hotel on his route. That driver did not... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
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3,454 photos of this hotel

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Room/suite (320)
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Pool/beach area (819)
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Business center/function rooms (11)
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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Restaurants and Bars (23)
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Round infinity pool (2)
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The Hotel (36)

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