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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Best prices for: 1 room 1 guest
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Hotel Riu Palace Punta Cana
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3,432 Reviews from our TripAdvisor Community

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Traveler rating
    1,418
    1,035
    512
    263
    204
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826
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (689)
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Western Springs, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were not happy with this hotel at all. The food was absolutely horrible. Even the specialty restaurants were awful. Many times we walked out and ended up at the buffet. We traveled with my teenage daughters. There was not a lot for kids to do. Their shows at night were very amateur. In general, they were not very service... More 

Was this review helpful? Yes 3
Cullompton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in June 2015 and I have say that reading some of the previous reviews I was pretty worried about staying and felt that I was going to in in for a massive disappointment....how wrong was I. I thought the hotel was simply stunning and although a little tired in some places overall it was lovely.... More 

Was this review helpful? Yes 3
Tucson, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

A nice place with lots to offer. However, they are a bit outdated and do not offer everything that is stated on the website. Front desk is far behind the times. All but one group in the wedding (group of 27) they had lost reservations for. Casino is 2 slot machines in a bar. On site restaurants are sub par.... More 

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Bloomsburg, Pennsylvania
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went with family, there were 15 of us altogether, and we had a very good time. I shared a room with my sister and my niece, we had no problems with the smell of the room, nor did we have any bugs in the room. The service by all staff was spectacular. The food was good as well. We... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our second visit to a Riu hotel and we were very happy The staff are freindly food and drinks were good. A first for us was a beach with palms growing and giving natural sun shades It was different and gave a natual feel rather than umbrellas We took an upgrade on the room and were well pleased

Was this review helpful? Yes 3
Bloomfield Hills, Michigan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our first time to Punta Cana, but our third time to a Riu Hotel. The beaches are beautiful, and we enjoyed our first day until the next morning when my daughters woke up to bites all on both their legs. We gave it the benefit of the doubt and tried one more night. Only to find that it... More 

Was this review helpful? Yes 2
San Jose, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came to the Riu Palace Punta Cana based on the recommendation of two friends. They weren't wrong when they said this place is awesome. This resort is a great place to stay for relaxing, fun activities, and fun in the sun. I traveled here on my own and felt safe and comfortable during my entire stay. The service is... More 

Was this review helpful? Yes 1
Fareham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read the bad reviews and was concerned before we got here, but should not have worried. The hotel is a little dated but very clean and the grounds are beautiful. Food wise there is something for everyone. Daris the Thomson rep is so helpful and a real sweetheart. The staff are really friendly and helpful. I would definitely return.

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

lovely hotel on a nice part of punta cana beach, set out really well, lush gardens and spacious rooms. i ate at all the restaurants food and drink was average to be fair not the best i have had at a 5 star but you can always find soothing you like. i would defiantly return.

Was this review helpful? Yes 1
Glenolden, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to stay, food and entertainment was great. The service and staff was excellent. we went to the spa and the full body massage was also excellent. Very clean. had no issue at all. Beach was great. There was lots to do, we went on one excursion, it was an all day. They took us to see the real... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
Questions? Get answers from hotel staff and past guests. Ask a question

3,382 photos of this hotel

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Pool/beach area (811)
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Room/suite (314)
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Bathroom (49)
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Other (853)

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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Restaurants and Bars (23)
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Round infinity pool (2)
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The Hotel (36)

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Room/suite (1)
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