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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,235 reviews from our community

Traveler rating
    1,325
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    478
    256
    193
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762
1,567
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Manalapan, New Jersey
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 30, 2009

My Wife and I just returned from 6 nights at the RIU Palace Punta Cana. I won’t bore you with a long winded response just the facts as I would lie to see them in review: Arrival – Great First impression as you drive up. Lobby area is very spacious and ornate. Front Desk – Not the best experience I... More 

Was this review helpful? Yes 10
Edmonton Alberta
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2009

My wife and I just returned from a two week vacation at this Hotel. Overall we liked the Hotel. The building is beautiful (definately 5 Star), Rooms very fairly nice and overall we found the complex well kept (It should be it's only 3 years old) The other 4 RIU hotels that are part of this huge complex are not... More 

Was this review helpful? Yes 2
Markham
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 25, 2009

**this is a copy of the letter that we sent to the CEO of RIU 2 weeks ago with no reply, so we have decided to post it on tripadvisor...please do not go here!!** My wife and I have recently returned from a 1-week All-Inclusive vacation at your Riu Palace Punta Cana Resort (February 12-19th, 2009). We regretfully have to... More 

Was this review helpful? Yes 4
kansas city
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 24, 2009

I am not too sure about how and why people write negative reviews about this place. We have stayed on several other islands in the caribbean and found this place to be great. We were a party of 6 with two rooms for one week. First off the rooms are small compared to other places we have stayed, but got... More 

Was this review helpful? Yes 5
Buffalo
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 23, 2009

This was the worst experience I have ever had at a resort. We have been to Bahamas, Aruba, numerous destinations in the US and this was by far the worst. If all you care about is the nice beach you might like it, If you care about what you eat, if it is clean, or how your room smells then... More 

Was this review helpful? Yes 4
brooklyn, ny
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 23, 2009

hotel was beautiful and it's great to have drinks in the room and whenever you want but be ready to be on a schedule for dinner. you have to wake up really early just to make dinner reservations. each restaurant only has a few options on the menu and they are not all worth it. all inclusive does not mean... More 

Was this review helpful? Yes 1
Syracuse, Ny
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 21, 2009

The Palace was a beautiful building with gorgeous chandeliers, paintings, seating, etc. The room was okay, just a regular room with two queen beds pushed together. They were very firm which I liked but my husband didn't. The pool area was phenomenal. Loved the whirlpools within the pool, swim up bar was great, fast, friendly service. Get up by 8... More 

Was this review helpful? Yes 5
Surrey, BC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 17, 2009

I wanted to say that we just got back from this resort on Sunday the 16th of March. I was really worried about going, after reading some of the previous bad reviews. In fact I took along some clean sheets and a bottle of Febreeze. To our surprise everything was really nice. Our sheets were clean and white and crisp... More 

Was this review helpful? Yes 9
Toronto
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2009

I must start by saying, I do not understand how anyone can possibly write a negative review on this resort. Prior to booking, I did read all the reviews and was trying to determine whether or not to stay here, or at other resorts in Punta Cana (ie. Dreams/Bahia Prinicipe), prices for other hotels were cheaper, however the pictures of... More 

Was this review helpful? Yes 9
TECUMSEH
Top Contributor
76 reviews 76 reviews
19 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed March 11, 2009

After reading all the negative reviews just before we left , i was very worried., so i emailed and faxed my concernes to the manager at the resort and told him to read trip advisor and all the negative comments to hopefully fix any problems. i dont know if it worked but i have to tell you.... it was really... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Musty smell(28)
  • Steak house(20)
  • Very nice(19)
  • Specialty restaurant(18)
  • Palm trees(17)
  • Very good(15)
  • Pool bar(12)
  • Room service(10)
  • Great time(9)
  • Pool area(8)
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Beach (11)
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