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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,303 reviews from our community

Traveler rating
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785
1,599
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Mississauga
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 30, 2009

Fifth staying at a Riu resort. Very deceive of this 5 1/2 stars hotel. Limited choice of food compare to previous years. Very poor room service (had to request towels on a daily basis) room not properly cleaned. No air conditioning in the restaurants à la carte. Cheap wine and beer. At least 40 food items were removed from the... More 

Was this review helpful? Yes 3
Mentor, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 29, 2009

ABSOLUTELY Wonderful. The hotel was wonderful. Pictures online don't lie. We walked on the beach forever. We booked the trip through apple vacations so everything was covered. When you arrive in the D.R. you are greeted by women who will take your picture, (you can get these pics when you leave) You then have to pay $10 per person for... More 

Was this review helpful? Yes 3
New Jersey
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2009

The first time I went in October 2008 was for a friends wedding and I thought this was the most amazing place ever. I just had to go back. I admit I was a bit skeptical at first after reading all the reviews online, but then I got there and was like what the heck are these people complaining about.... More 

Was this review helpful? Yes 4
Krakow
1 review
5 of 5 stars Reviewed August 28, 2009

Riu Palace Punta Cana provided us with 12 days of fun :))) People working for the hotel was always nice and bubbly and made us feel very welcome at anytime. The nite show with Michael Jackson was the best show ever seen in my life and also The Ideal Couple contest gave us a lot of laugh (the russian couple... More 

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mississauga, ontario
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed August 23, 2009

It has taken me over two months to write this review because I really dont like giving a hotel a bad review. We have stayed in Punta Cana over 10 times at different hotels and we have never really had any problems. I will start with the arrival. When we arrived it was quite late and the check really wasnt... More 

Was this review helpful? Yes 4
ontario
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2009

Hello anyone who is reading this. I stayed here with my boyfreind on February 26-Mar.5/09 . Before I picked this hotel I thought it was awesome and my dentist said it was great-and it is beautiful looking dont get me wrong. Well theses reviews are def. true -rooms stink,they do have cockroaches-we had 3-1 in the shower and 2 on... More 

Was this review helpful? Yes 3
Albany, NY
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2009

The Riu Palace Punta Cana was a beautfiul resort on a very nice beach. The water was a little rough which we were told by a local was because of hurricane season. Check in was very smooth and easy. Upon arriving in our room, the room was very damp and had a very musty/moldy smell. We attempted to change rooms... More 

Was this review helpful? Yes 2
New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2009

Punta Cana is a beautiful place... the ocean and sand are everything that the word "paradise" brings to mind. However, the place where you trust your money, your belongings and your overall experience should be chosen with great care. I had read many reviews on the RIU Palace in Punta Cana, as well as been given great reviews from family... More 

Was this review helpful? Yes 3
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2009

I traveled to Punta Cana with my 30 year old daughter. We wanted a relaxing vacation spot. Riu Palace provided us with 8 days of fun, relaxation, excellent service, great food and an immaculate room. The hotel itself is absolutely gorgeous. We booked our vacation thru Continental Airlines and their service was wonderful. We arrived at hotel at 5:00 PM,... More 

Was this review helpful? Yes 1
St. Louis, MO
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2009

My husband and I had stayed at the RIU Palace Riviera Maya (Mexico) and had a great trip so we figured we couldn't go wrong by going to another RIU Palace. From the time we arrived we knew it was going to be different than the previous trip. There were very few English speaking guests and the staff had very... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
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