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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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3,356 Reviews from our TripAdvisor Community

Traveler rating
    1,379
    1,017
    499
    261
    200
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793
1,630
48
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (676)
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 15, 2009

Prior to heading down to Punta Cana I read many reviews about this hotel which left me feeling that it was good value and definitely a five star experience. I was at the Riu Palace in Aruba in April of this year and must say you really can't compare the two! The Palace in Aruba had far better quality of... More 

Was this review helpful? Yes 1
Yorkshire
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 12, 2009

We are going to Riu Palace on December 30th and wondering what the hotel organises for New Year's Eve and if we need to book? If anyone could recommend what's best to do there for New Year, it would be much appreciated. Is it better to go to Carribean Street?!

Was this review helpful? Yes 4
Danbury, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 29, 2009

Great hotel, very fancy and glamorous at the same time. You can choose between 6 different options at dinner time. The animation is the typical RIU (I particularly don't like it), but I don't care about that. I would definitively recommend this option to a friend.

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Bayville, New Jersey
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 23, 2009

We stayed at the Riu Palace Punta Cana from October 31 - November 7. I cannot understand how this hotel could get such bad reviews. Flight: Delta out of Kennedy on time at 8:30 am arriving PC around 12. You pay your $10 for the card and then hand the card over to the next guy(strange system). We got our... More 

Was this review helpful? Yes 17
SGF, MO
Top Contributor
225 reviews 225 reviews
32 hotel reviews
430 helpful votes 430 helpful votes
4 of 5 stars Reviewed November 22, 2009

Just returned from eight days in Punta Cana splitting time between the Riu Palace and Paradisus (see review) and was very satisfied with the Riu Palace and adjacent Riu properties where priviledges are reciprocal. First, Punta Cana is an excellent choice for a beach holiday. The attractive, friendly Dominicans are very accommodating and eager to share their little slice of... More 

Was this review helpful? Yes 8
Derby England
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 18, 2009

Just returned home after 7 nights at the RIU Palace Punta Cana. I booked the hotel because of the A La Carte rating given by Thompson's, but was horrified by some of the reviews I subsequently read. I tried to change the hotel but as I had booked it within 8 days of the due arrival date, I would have... More 

Was this review helpful? Yes 9
Prince George, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 16, 2009

So, like many other folks, before the trip down to Punta Cana for my sister's wedding, I took a look at reviews and pictures here so I'd know what to expect. There are, of course, always both good reviews and bad for any place... I've yet to discover a resort or hotel that can boast a 100% approval rating. That... More 

Was this review helpful? Yes 6
Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 14, 2009

Just got back and wanted to warn if you are looking to book this place. The bad: our room-no hot water, shower broken, telephone broken, dirty glasses in room (took days to get new ones), not enough towels- only had wash clothes & bath mat once (requested), many days we could not get beach towels till afternoon (trying in morning),... More 

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canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 9, 2009

The place is truly a palace. Excellent location for weddings; very picturesque. Extremely clean. The lobby/reception area has a smell of dampness and plumbing that you typically find in Caribbean hotel rooms. At first it’s quite unpleasant but you get used to it very quickly and don’t even notice it after the first 10 minutes or so. We didn’t like... More 

Was this review helpful? Yes 3
Oklahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2009

My husband and I stayed at the RIU Palace 5 days. We thought this resort was beautiful and had an elegance to it. A lot of the staff have a difficult time speaking English so knowing any Spanish would be helpful. The food was OK - we didn't try any of the specialty restaurants. When it comes to food, we... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Musty smell(23)
  • Very nice(19)
  • Palm trees(17)
  • Steak house(16)
  • Specialty restaurant(14)
  • Very good(12)
  • Pool bar(12)
  • Room service(8)
  • Great time(8)
  • Air conditioning(6)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Round infinity pool (2)
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